1,041 Results for

Software Engineering Manager Jobs in Menlo Park, CA

Jobs

Seasonal Retail Customer Service & Sales Support - East Palo Alto Rack Nordstrom Inc.

East Palo Alto, CA

$21–$21.85 / hour

Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.

8 days ago

Customer Support Specialist Tesla Inc

Hayward, CA

$20.80–$40.80 / hour

Along with acting as a primary point of contact for customers, you will also collaborate with internal and external Tesla teams to resolve any questions or concerns the customer may have. Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction.

30+ days ago

AI Customer Support Specialist Step

San Mateo, CA

Beast Industries spans digital media, consumer products, philanthropy, and new ventures, with an audience reach no consumer company has ever had — and Step is tasked with turning that reach into financial literacy and tools for the next generation at massive scale. Step is focused on disrupting the banking industry by delivering a differentiated, mobile-first consumer experience, and we operate like the customers we serve: customer obsessed, acting as owners, moving with urgency, and breaking the norm.

2 days ago

Customer Support Specialist Mercury

San Francisco, CA

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $48,100 — $58,400 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $43,300 — $52,500 USD Have experience working in retail branch banking Are passionate about uncovering customer needs Enjoy solving customer problems and proactively offering solutions to unmet needs.

10 days ago

Customer Support Reps - AI Training - San Francisco, US Prolific Academic Ltd

San Francisco, CA

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.

30+ days ago

Customer Support Reps - AI Training - San Jose, US Prolific Academic Ltd

San Jose, CA

30+ days ago

Engineering Project Manager- Customer Systems - Support Engineering Solutions Apple Inc

Sunnyvale, CA

Were looking for an Engineering Project Manager to lead the delivery of these critical applications from concept to launch - partnering closely with engineering, design, and business stakeholders across AppleCare Business Org to plan, coordinate, and drive complex technical projects that ship on time and with excellence. The ideal candidate is a clear communicator who can translate business needs into actionable engineering plans, track progress across concurrent initiatives, and proactively resolve roadblocks - while leveraging modern AI tooling to increase efficiency and visibility across the team.

30+ days ago

Customer Support Specialist III - ES Division Republic Services, Inc.

San Jose, CA

$27.35–$37.62 / hour

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

9 days ago

Customer Support Manager - Risk Mercury

San Francisco, CA

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,400 — $129,800 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $103,900 — $116,800 USD Canadian employees (any location): $109,100 — $122,700 CAD Program Expansion: Grow and scale newer programs like proactive outreach (reaching users before a Risk request becomes a blocker) and VIP/managed support for high-touch customers, defining the playbooks, staffing, and success metrics for each.

5 days ago

Customer Support Specialist - Risk Mercury

San Francisco, CA

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $58,900 — $71,600 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $53,100 — $64,400 USD You’ll collaborate with multiple Risk teams at Mercury, including AML, Fraud, ODD, Onboarding, Sanctions, and Risk UX, to provide clear, thoughtful, and accurate support to customers impacted by risk-related decisions or processes.

10 days ago

Customer Support Specialist ATR

San Francisco, California

$90,000–$120,000 / year

This role is ideal for someone who thrives in a fast-paced startup environment, enjoys solving complex problems, and takes ownership of customer issues from start to finish. You'll manage a high-volume support queue while troubleshooting technical challenges and collaborating with internal teams to deliver an exceptional customer experience.

2 days ago

Technical Customer Support Representative Medrio

San Francisco, CA

$58,000–$67,000 / year

This entry-level position will enable you to learn best practices in customer service, operations, gain expert-level product and industry knowledge, interact with all internal teams and get in on the ground floor with a growing company. We're committed to supporting our customers (primarily sponsors and CROs in early phase pharma, medical device, and diagnostic clinical research) along their journey of medical discovery.

10 days ago

Customer Support Specialist | San Francisco Dcbel

San Francisco, CA

Our flagship product, dcbel Ara, is a Home Energy Station that gives everyone ownership over their energy supply by using solar power to charge their EV and power their home, unlocking their EV's battery for blackout protection, backup power (V2H) and grid services (V2G), and optimizing the energy flow between their solar panels, EVs, stationary battery and the grid. We're looking for a Customer Support Specialist to assist our customers with level 1 troubleshooting when using dcbel's Ara products and services, and coordinating level 2 technical support, when required.

3 days ago

Customer Support Coordinator Qcells

San Francisco, CA

Full time

Associates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service. Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N .

12 days ago

Manager, Customer Support Engineering Lumafield

San Francisco, CA

By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. Exquisite communicator who is able to explain technical problems to customers clearly under pressure, manage tone and expectations, and also represent the customer's position credibly to internal engineering teams.

30+ days ago

Senior Manager, Customer Support Crusoe Energy

San Francisco, CA

$205,000–$250,000 / year

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. As a Senior Manager, Customer Support, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology.

5 days ago

Technical Operations Engineer & Production Support, Customer Systems Apple Inc

Sunnyvale, CA

Experience in leading and driving operations teams for large scale mission critical applications working in a 24x7 operations and on/off shore support model Strong knowledge of Production support practices for managing web and iOS applications and passion for eliminating repetitive manual processes using automation. Ideal candidates will combine strong software engineering skills with a passion for operational excellence, and thrive in a fast-paced, change-driven environment focused on continuous improvement and flawless delivery.

9 days ago

Senior Director / Vice President, Customer Support Elation Health

San Francisco, CA

$180,000–$250,000 / year

This is not a traditional support leadership role-you''ll own the end-to-end system that captures, routes, resolves, and learns from every support case, driving both immediate service quality and long-term case prevention through product roadmap influence. Customer Service as a Product mentality: You design for plans that anticipate problems before customers encounter them, treating support cases as trust-building moments rather than liabilities to manage.

2 days ago

Customer Support Specialist Qcells

San Francisco, CA

$78,600–$92,900 / year
Full time

When operational or material challenges arise in the field—such as missing items, order errors, incorrect shipments, or change orders—this position is responsible for immediate intake, triage, decision-tree resolution, complete documentation, and stakeholder communication. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.

18 days ago

Customer Support Expert - Fully Remote Mercor

San Francisco, California

Remote

$80–$160 / hour

For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome. Review and assess domain-specific documents to ensure quality, accuracy, and relevance.

30 days ago

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Software Engineering Manager Jobs in Menlo Park, CA

Seasonal Retail Customer Service & Sales Support - East Palo Alto Rack Nordstrom Inc.

Customer Support Specialist Tesla Inc

AI Customer Support Specialist Step

Customer Support Specialist Mercury

Customer Support Reps - AI Training - San Francisco, US Prolific Academic Ltd

Customer Support Reps - AI Training - San Jose, US Prolific Academic Ltd

Engineering Project Manager- Customer Systems - Support Engineering Solutions Apple Inc

Customer Support Specialist III - ES Division Republic Services, Inc.

Customer Support Manager - Risk Mercury

Customer Support Specialist - Risk Mercury

Customer Support Specialist ATR

Technical Customer Support Representative Medrio

Customer Support Specialist | San Francisco Dcbel

Customer Support Coordinator Qcells

Manager, Customer Support Engineering Lumafield

Senior Manager, Customer Support Crusoe Energy

Technical Operations Engineer & Production Support, Customer Systems Apple Inc

Senior Director / Vice President, Customer Support Elation Health

Customer Support Specialist Qcells

Customer Support Expert - Fully Remote Mercor

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