This position provides lead technical support for enterprise wireless LAN services, including Aruba controllers, access points, authentication systems, network management platforms, and associated technologies that enable secure and reliable connectivity for airport personnel, tenants, airlines and operational systems. This role coordinates with network engineering team, service desk, client delivery teams, airport stakeholders, vendors, and third-party service providers to resolve incidents, implement changes, support projects, and maintain service levels within a 24x7x365 mission-critical environment.