Preferred Experience: At least 5 years as a ServiceNow developer, experience with ServiceNow's release cadence and upgrade planning (family releases, deprecated features), at least 2 years in an architect capacity, has led at least one full platform implementation or major module rollout end-to-end, Comfortable in both hands-on configuration and executive-facing conversations, strong integration background (APIs, ETL, third-party tool connections like Jira, Azure DevOps, monitoring tools). ServiceNow platform architecture depth - proven experience designing solutions across multiple modules (ITSM, ITOM, ITBM, CSM, or HRSD depending on your stack), including CMDB/Discovery design, integration architecture (REST/SOAP, MID Server, IntegrationHub), and scalability/performance planning across instances.