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Overview:
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the <a href="https://www.attainfinance.com/" target="_blank" rel="noopener">Attain Finance</a> family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within.  Today, I am proud to serve as a District Manager, a position I moved into in 2021 – Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."~ Ashley S., District Manager - Alabama"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions.   Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career.   As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."~ Jessica W., Operations Trainer - United States

Responsibilities:
As an Assistant Branch Manager, you will work alongside the Branch Manager, supporting their efforts to lead the team and deliver exceptional service to both new and existing customers, guiding them through securing the financial solutions they need.<ul><li style="margin-bottom: 0in;">Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.</li><li style="margin-bottom: 0in;">Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.</li><li style="margin-bottom: 0in;">Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers. </li><li style="margin-bottom: 0in;">Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.</li><li style="margin-bottom: 0in;">Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential. </li><li style="margin-bottom: 0in;">Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.</li></ul>

Qualifications:
<ul style="margin-top: 0in;"><li>Bilingual: Ability to read, speak, and write fluently in both English and Spanish</li><li style="margin-bottom: 0in;">Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.</li><li style="margin-bottom: 0in;">Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.</li><li style="margin-bottom: 0in;">Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.</li><li style="margin-bottom: 0in;">Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.</li><li style="margin-bottom: 0in;">Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.</li><li style="margin-bottom: 0in;">Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.</li><li style="margin-bottom: 0in;">Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.</li></ul> Work Location: 1260 E. Main Street, Alice, TX 78332 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons  Hourly: $17.25 - $24.25  The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.  All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(K) program with company match, 30 days post hire, starting on the 1st of the month.  Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires.<span style="margin: 0px; padding: 0px; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> #LI-Onsite<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HeightsFinance<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HFCLP Key Words: Customer Service, Loans, Financial Services, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership

EEO Statement:
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com,  @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Attain Finance

Assistant Branch Manager, Bilingual Spanish

Address Management

Alice Programming Language

Banking Services

Career Development

Coaching

Consumer Finance

Consumer Loans

Credit Cards

Customer Service Management

Customer Support/Service

Demographics

English Language

Finance

Financial Services

High School Diploma

Leadership

Loans

Maintain Compliance

Marketing Strategy

Multilingual

Operational Support

Operations

Past Due Accounts

Problem Solving Skills

Project/Program Management

Purchasing/Procurement

Retail

Sales

Service Delivery

Set Goals

Spanish Language

Succession Planning

Team Lead/Manager

Team Player

Training Tools

Training/Teaching

[AW]-iCims

Heights Finance Corporation

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS:<ul><li style="color:black">Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.</li><li style="color:black">Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.</li><li style="color:black">Make recommendations regarding employee pay rate and advancement.</li><li style="color:black">Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.</li><li style="color:black">Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.</li><li style="color:black">Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.</li><li style="color:black">Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.</li><li style="color:black">Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.</li><li style="color:black">Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.</li><li style="color:black">Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.</li><li style="color:black">Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.</li><li style="color:black">Provide superior customer service leadership.</li><li style="color:black">Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.</li><li style="color:black">Ensure that store is adequately equipped with tools necessary to perform required tasks.</li><li style="color:black">Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.</li><li style="color:black">Complete all paperwork and documentation according to guidelines and deadlines.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS:<ul><li style="color:#000000">Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals</li><li style="color:#000000">Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li style="color:#000000">Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li style="color:#000000">Ability to perform IBM cash register functions to generate reports.</li><li style="color:#000000">Knowledge of inventory management and merchandising practices. </li><li style="color:#000000">Effective oral and written communication skills.</li><li style="color:#000000">Effective interpersonal skills.</li><li style="color:#000000">Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.</li><li style="color:#000000">Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)</li><li style="color:#000000">Good organization skills with attention to detail.</li><li style="color:#000000">Ability to solve problems and deal with a variety of situations where limited standardization exists.</li><li style="color:#000000">Certain store locations may give preference to bilingual Spanish speakers.</li></ul>WORK EXPERIENCE and/or EDUCATION:<ul><li style="color:#000000">High school diploma or equivalent strongly preferred. </li><li style="color:#000000">One year of management experience in a retail environment preferred. </li></ul>COMPETENCIES:<ul><li style="color:#000000">Aligns motives, values and beliefs with Dollar General values.</li><li style="color:#000000">Supports ownership by tapping into the potential of others.</li><li style="color:#000000">Acts as a liaison between the corporate office and store employees.</li><li style="color:#000000">Fosters cooperation and collaboration.</li><li style="color:#000000">Interacts with staff tactfully yet directly and maintains an open forum of exchange.</li><li style="color:#000000">Demonstrates responsiveness and sensitivity to customer needs.</li><li style="color:#000000">Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).</li><li style="color:#000000">Provides continuous attention to development of staff.</li><li style="color:#000000">Recruits, hires and trains qualified applicants to fulfill a store need.</li><li style="color:#000000">Ensures store compliance to federal labor laws and company policies and procedures.</li></ul>WORKING CONDITIONS and PHYSICAL REQUIREMENTS:<ul><li style="color:#000000">Frequent walking and standing.</li><li style="color:#000000">Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.</li><li style="color:#000000">Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).</li><li style="color:#000000">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.</li><li style="color:#000000">Occasional climbing (using ladder).</li><li style="color:#000000">Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.</li><li style="color:#000000">Fast-paced environment; moderate noise level.</li><li style="color:#000000">Occasionally exposed to outside weather conditions.</li></ul>  Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

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