IT Service Management Support Accenture Federal ServicesIT Service Management SupportSuitland, MDThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $107,300—$130,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
IT Field Support Specialist 1 ItezzIT Field Support Specialist 1Columbia, MarylandCompensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Infrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity.
IT Operations Specialist - Tier 3 CACIIT Operations Specialist - Tier 3Washington Dc, District of ColumbiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Broad, working knowledge across multiple IT disciplines, including endpoint systems, storage arrays, platform administration, system patching, and enterprise monitoring tools.
IT Hardware Engineer CACIIT Hardware EngineerChantilly, Virginia$90,300–$189,600 / yearFurthermore, you will champion the seamless transition of these engineered solutions to Operations teams through acceptance testing and early production fielding, while providing advanced troubleshooting and optimization support for Virtual Desktop Infrastructure (VDI) components. Job Title: IT Hardware EngineerJob Category: EngineeringTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 75%Type of Travel: LocalAnticipated Posting End: 12/31/2026 The Opportunity:
NewCustomer Support Analyst mac OS Science Applications International CorpCustomer Support Analyst mac OSAlexandria, VA$90,000–$100,000 / yearOur robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA).
Corporate Trainer, IT (Digital Learning & Technology Enablement) WestatCorporate Trainer, IT (Digital Learning & Technology Enablement)Bethesda, MD$70,000–$95,000 / yearAny offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history. • Typically requires a bachelor’s degree and 3 years of related experience in corporate IT training, instructional design, or digital learning development, or an equivalent combination of education and experience.
NewIT Maintenance Lead - Top Secret General Dynamics Information TechnologyIT Maintenance Lead - Top SecretWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Perform hands-on technical tasks such as computer reimaging, configuration, software/hardware updates, and proactive system maintenance to minimize downtime and address potential issues.
IT Sales Support Engineer Untethered LabsIT Sales Support Engineercollege park, MDIn this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls.
IT Specialist AHU TechnologiesIT SpecialistWashington, District of ColumbiaEmployment type: Contract w2/1099/C2C Complete Description: The client is seeking an experienced and highly skilled IT Support Specialist with 6+ years of hands-on IT support experience to serve as the primary point of contact for technical issues, troubleshooting, user support, endpoint administration, and ensuring a smooth day‑to‑day technical operation. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
IT Technician Saronic Technologies IncIT TechnicianArlington, VASaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices.
IT Supervisor Paul HastingsIT SupervisorWashingtonIn this capacity, the IT Supervisor will: Supervise the local IT support team, overseeing work schedules, priorities, performance management, and daily service delivery processes; Act as an expert-level technical resource for customers, guiding the IT staff in researching and resolving complex hardware and software escalations; Utilize ServiceNow to manage the incident lifecycle, collaborating with Firm-wide IT groups (Network Operations, Endpoint, Telecom) for timely resolution and outage management; Direct the local rollout of Firm-wide IT projects, initiatives, and software deployments as assigned; Oversee local hardware availability and maintain the accuracy of the Hardware Asset Management system (ServiceNow) for proper inventory and purchasing forecasts; Manage the IT components of employee onboarding, transferring, and offboarding, including delivering new hire technology orientations; Supervise and support meeting technologies for video conferences, presentations, and special events to ensure seamless execution; Support mobile device technologies and promote user acceptance of Firm software, remote access tools, and best practices; Enforce data security policies and adhere strictly to Information Security regulations to safeguard Firm data; and. Proficiencies: Advanced to expert proficiency in Microsoft Operating Systems (Win 11), including installation and configuration processes; Advanced to expert proficiency in Microsoft Office Suite; Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN); Advanced to expert in mobile technologies (iOS); Advanced to expert proficiency of customer service principles and practices; Advanced proficiency in networking technologies, cabling topologies and related applications; Advanced proficiency of practice/litigation support applications; Advanced proficiency of Inter/Intra/Extranet technologies; Advanced proficiency in Document Management System (iManage); Knowledge of desktop imaging tools and updating processes (SCCM); Knowledge of Active Directory, Windows Group Policies, Windows Registry, and workstation remote control; At least 5 years of technical experience providing technical support for Microsoft Windows Operating (Win 11) based desktop and laptop systems (preferred); At least 3 years of working in a supervisory technical customer service role within a hierarchical IT environment; and.
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Washington DC, USWashington, DCScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
Enterprise IT Support Technician ManTechEnterprise IT Support TechnicianMcLean, VAYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. + Troubleshoot and resolve issues involving Windows Active Directory, Microsoft Office, business applications, browsers, and network connectivity while restoring services, determining root causes, and maintaining accurate logs, records, and status reports.
IT Operations & End User Support GAMA-1 TechnologiesIT Operations & End User SupportGreenbelt, MDFull timeIT Operations & End User Support professionals at GAMA-1 keeptechnology running efficiently by supporting users,maintainingsystems, troubleshooting technical issues, and ensuring reliable day-to-day operations. While we may not have an immediate opening that matches your background,we'realways looking to connect with talented professionals interested in supporting meaningful customer missions and growing their careers with us.
Tier II IT Support Technician 911/311 AHU Technologies IncTier II IT Support Technician 911/311Washington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
Technical IT Support - Analyst (Job 1418) DLH Holdings Corp.Technical IT Support - Analyst (Job 1418)Bethesda, MD$70,000–$75,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Bachelor's degree in computer science or information systems, business, mathematics, or related field and 2 years of relevant IT experience OR an associate's degree in computer science or information system, business, mathematics or related field and 4 years of relevant IT experience.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
IT Services Tier II PT Support GoIntellectsIT Services Tier II PT SupportWashington, District of ColumbiaThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. Complete Description: T he Tier II technician provides direct technical support for the District’s 911 and 311 call floors, per client mission to ensure uninterrupted operation of 91/311-critical applications, hardware, and communication systems.
IT Service Desk Analyst (Level 2 / L2 Support) AHU TechnologiesIT Service Desk Analyst (Level 2 / L2 Support)Washington, District of ColumbiaAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
NewOUC IT Services Tier II PT Support CbOUC IT Services Tier II PT SupportWashington, District of ColumbiaThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.