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With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. \#LI-CES \#LI-Remote \#LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

HOUR

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

**Role Purpose:**

+ Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

**Job Responsibilities:**

+ Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center

+ Quickly assess the user's issue and provides first level support for problem resolution

+ Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area

+ Recognize operational challenges and suggest recommendations to management, as necessary

+ Ability to work 40 hours per week (shifts available: 8:00 am - 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST - 8:00pm EST) under moderate supervision

**Minimum Education & Experience:**

+ High School Diploma or equivalent

+ Pharmacy Technician experience required

+ HIPAA certified

+ Call center experience required (3+ years preferred)

+ Experience in medical claim processing is a plus

+ Bi-lingual (English/Spanish) is a plus

**The pay range for this role is $18.00 per hour.**

**IQVIA** is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.

\#LI-CES

\#LI-Remote

\#LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources.

We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. 

It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. 

Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward. 


IQVIA

Pharmacy Tech Support / Call Center Rep (Work from Home)

1st Level Support

Biology

Biotech and Pharmaceutical

Call Centers

Claims Processing

Clinical Research

Clinical Support

Co-Payments

Customer Support/Service

Customer/Client Research

English Language

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Healthcare Equipment Sales

High School Diploma

Identify Issues

Inside Sales

Marketing

Medical Affairs

Medical Diagnosis

Medical Equipment

Medical Office Administration

Medical Products

Medical Treatment

Multilingual

Patient Care

Pharmacy

Problem Solving Skills

Product Demonstration

Solution Sales

Spanish Language

Team Player

Technical Support

Work From Home

monster

FEED

If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger).

<p>Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time</p><h3><strong>Description:</strong></h3><p>Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.</p><p>With most of our paidfocus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home.</p><p>We need participants on the following topics:</p><ul><li>Child Related (individuals with children 18 yrs or younger)</li><li>Cell Phones (Apple, Android, or Windows...Prepaid or Contract)</li><li>Entertainment (TV shows, movies, and video games)</li><li>Food (If you buy fast food, casual dining, or upscale dining)</li><li>Sports (Casual viewers and die-hard fans)</li><li>Electronics (Tell us which devices you prefer and why)</li><li>Pets (Animal lovers needed! Dogs, cats, and other pets)</li><li>Automobiles (Do you own, make payments, or lease your vehicle?)</li></ul><h3><strong>Responsibilities:</strong></h3><ul><li>Show up at least 10 minutes prior to discussion start time.</li><li>Participate by completing written and oral instructions.</li><li>Complete written survey provided for each panel.</li><li>MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.</li></ul><h3><strong>Qualifications:</strong></h3><ul><li>Must have either a smart phone with working camera or webcam on desktop/laptop.</li><li>Must have access to a reliable internet connection</li><li>Desire to fully participate in one or several of the above topics</li><li>Ability to read, understand, and follow oral and written instructions.</li><li>Administrative Assistant experience is not necessary but helpful</li></ul><h3><strong>Job Benefits:</strong></h3><ul><li>Flexibility to take part in discussions online or in-person.</li><li>No commute needed if you choose to work from home.</li><li>No minimum hours. You can do this part-time or full-time</li><li>Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.</li><li>You get to review and use new products or services before they are launched to the public.</li></ul><h3><strong>Compensation:</strong></h3><ul><li>$75-$150 (per 1 hour session)</li><li>$300-$750 (multi-session studies)</li></ul><p>This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed.<br/><br/>If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.</p><p/>

Apex Focus Group

Remote Research Panel Assistant - Up to $750/Week

Administrative Skills

Android

Apple

Cellular Telephone

Certified Medical Assistant

Clinical Trial

Data Entry

Desktop PC

Electronics

Fast Food

Film

Focus Groups

Interviewing Skills

Laptop PC

Microsoft Windows Operating System

Smartphones

Sports

Video Games

Warehousing

Webcams

Hire Recruits

Remote Focus Group Participant – Flexible Part‑Time Role (Up to $750/Week)

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Stay At Home Jobs in Oak Harbor, WA

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Stay At Home Jobs in Oak Harbor, WA

Pharmacy Tech Support / Call Center Rep (Work from Home) IQVIA

Remote Research Panel Assistant - Up to $750/Week Apex Focus Group

Remote Focus Group Participant – Flexible Part‑Time Role (Up to $750/Week) Apex Focus Group

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