Schaumburg, IL30+ days ago
Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long-term relationships with customers, ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. The Inside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up-sell and cross-sell existing accounts, reactivating inactive accounts and identifying new account opportunities.