UNKNOWN

FEED

From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands including Sirva, Allied, North American Global Van Lines, Alliance, and Sirva Mortgage provide everything needed to move talent and deliver experience. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity.

HOUR

Roles and Responsibilities
The dispatcher serves as the primary point of contact for drivers, van line agents, and internal stakeholders, ensuring smooth execution of household goods moves. The role is responsible for managing inbound phone calls and emails in support of van line policies and procedures, delivering timely support and accurate information. By facilitating real-time communication, maintaining precise shipment data across all operational platforms, and supporting issue resolution, this position directly contributes to operational efficiency, on-time performance, and overall customer satisfaction.Essential Functions and Responsibilities<ul><li>50% - Communication and Network Support</li><li>Answer inbound driver calls promptly to provide support, resolve issues, and maintain continuity of operations.</li><li>Respond to driver and agent emails with accurate, timely information related to shipments, schedules, equipment needs, and operational requirements.</li><li>Communicate shipment and trip orders to drivers and verify receipt of all critical instructions.</li><li>Issue authorizations for weight challenges, storage, shuttle services, and other operational exceptions.</li><li>Facilitate repairs, equipment rentals, and labor requests to support drivers and ensure minimal service disruption.</li><li>Distribute trip delay notifications to all relevant stakeholders and initiate necessary corrective actions.</li><li>30% - Data Integrity & System Accuracy</li><li>Maintain accurate and up-to-date shipment and trip information within dispatch and transportation management systems.</li><li>Review and resolve discrepancies identified in daily integrity reports to ensure compliance with operational standards.</li><li>15% - Network Relationships & Cross-Functional Collaboration</li><li>Build strong working relationships with the van line agents, drivers, and operational partners to secure resources and improve service execution.</li><li>Partner with internal teams such as scheduling, safety, and customer service to support service outcomes.</li><li>Communicate changes, risks, and updates clearly and proactively to all stakeholders.</li><li>5% - Continuous Improvement & Special Assignments</li><li>Identify opportunities to enhance communication workflows, data accuracy, and operational efficiency.</li><li>Contribute operational insight to cross-functional projects or task groups.</li></ul>Qualifications and Preferred Skills
Qualifications, Skills, Education, or Certification Requirements:<ul><li>Education:</li><li>High School Diploma (Required).</li><li>Bachelors degree in business, logistics, supply chain management, a related field preferred, OR an equivalent operational experience.</li></ul>Qualifications and Experience Requirements:<ul><li>Familiarity with dispatch operations, household goods transportation, road services support, or logistics environments.</li><li>Ability to clearly convey information over phone and email, manage high-volume inbound inquiries, and relay critical details accurately in fast-moving situations.</li><li>Demonstrated ability to troubleshoot issues, provide practical solutions, and support drivers experiencing disruptions such as delays, equipment needs, or service failures.</li><li>Ability to assess situations quickly, issue appropriate authorizations, and determine when to escalate issues.</li><li>Helpful understanding of equipment repairs, rental coordination, roadside support, and labor resource management.</li><li>Proficiency with Microsoft Office and transportation management systems.</li><li>Effective communication and relationship building skills across internal and external partners.</li><li>Strong prioritization, problem-solving, and independent decision-making skills.</li></ul>Compensation Information
At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:<ul><li>Position Title: Operations Summer Temp</li><li>Salary Range: $18.00 - $20.00 per hour (USD)</li></ul>Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.Artificial Intelligence Usage
Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.Vacancy Status
This posting reflects an existing vacancy within our organization.About Sirva
Sirva Worldwide Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands including Sirva, Allied, North American Global Van Lines, Alliance, and Sirva Mortgage provide everything needed to move talent and deliver experience.Equal Opportunity Employer Statement
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.It is also Sirvas policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="nofollow">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>.If you need a reasonable accommodation because of a disability or any part of the employment process, please send an email to Human Resources at HRSirvaSirva.com and let us know the nature of your request and your contact information.

Allied Moving Services Australia

Operations Summer Temp (Fort Wayne, IN)

Administrative Skills

Artificial Intelligence (AI)

Business Continuity Planning (BCP)

Communication Skills

Compensation Management

Cross-Functional

Customer Satisfaction

Customer Support/Service

Data Quality

Equipment Maintenance/Repair

Equipment Rentals

Establish Priorities

Federal Laws and Regulations

High School Diploma

Identify Issues

Logistics

Maintain Compliance

Microsoft Office

Mortgage

Multiplatform/Cross-Platform

Network Support

Operational Support

Problem Solving Skills

Realtime Communications

Regulatory Compliance

Relocation Services

Resource Management

Sales

State Laws and Regulations

Supply Chain

Supply Chain Management

Telephone Skills

Time Management

Van Driving

Roles and Responsibilities
The dispatcher serves as the primary point of contact for drivers, van line agents, and internal stakeholders, ensuring smooth execution of household goods moves. The role is responsible for managing inbound phone calls and emails in support of van line policies and procedures, delivering timely support and accurate information. By facilitating real-time communication, maintaining precise shipment data across all operational platforms, and supporting issue resolution, this position directly contributes to operational efficiency, on-time performance, and overall customer satisfaction.Essential Functions and Responsibilities<ul><li>50% - Communication and Network Support</li><li>Answer inbound driver calls promptly to provide support, resolve issues, and maintain continuity of operations.</li><li>Respond to driver and agent emails with accurate, timely information related to shipments, schedules, equipment needs, and operational requirements.</li><li>Communicate shipment and trip orders to drivers and verify receipt of all critical instructions.</li><li>Issue authorizations for weight challenges, storage, shuttle services, and other operational exceptions.</li><li>Facilitate repairs, equipment rentals, and labor requests to support drivers and ensure minimal service disruption.</li><li>Distribute trip delay notifications to all relevant stakeholders and initiate necessary corrective actions.</li><li>30% - Data Integrity & System Accuracy</li><li>Maintain accurate and up-to-date shipment and trip information within dispatch and transportation management systems.</li><li>Review and resolve discrepancies identified in daily integrity reports to ensure compliance with operational standards.</li><li>15% - Network Relationships & Cross-Functional Collaboration</li><li>Build strong working relationships with the van line agents, drivers, and operational partners to secure resources and improve service execution.</li><li>Partner with internal teams such as scheduling, safety, and customer service to support service outcomes.</li><li>Communicate changes, risks, and updates clearly and proactively to all stakeholders.</li><li>5% - Continuous Improvement & Special Assignments</li><li>Identify opportunities to enhance communication workflows, data accuracy, and operational efficiency.</li><li>Contribute operational insight to cross-functional projects or task groups.</li></ul>Qualifications and Preferred Skills<ul><li>Education: High School Diploma Required. Bachelors degree in business, logistics, supply chain management, a related field preferred, OR an equivalent operational experience.</li><li>Certification Requirements: None specified.</li></ul>Qualifications and Experience Requirements<ul><li>Familiarity with dispatch operations, household goods transportation, road services support, or logistics environments.</li><li>Ability to clearly convey information over phone and email, manage high-volume inbound inquiries, and relay critical details accurately in fast-moving situations.</li><li>Demonstrated ability to troubleshoot issues, provide practical solutions, and support drivers experiencing disruptions such as delays, equipment needs, or service failures.</li><li>Ability to assess situations quickly, issue appropriate authorizations, and determine when to escalate issues.</li><li>Helpful understanding of equipment repairs, rental coordination, roadside support, and labor resource management.</li><li>Proficiency with Microsoft Office and transportation management systems.</li><li>Effective communication and relationship building skills across internal and external partners.</li><li>Strong prioritization, problem-solving, and independent decision-making skills.</li></ul>Compensation Information
At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:<ul><li>Position Title: Operations Summer Temp</li><li>Salary Range: $18.00 - $20.00 per hour (USD)</li></ul>Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.Artificial Intelligence Usage
Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.Vacancy Status
This posting reflects an existing vacancy within our organization.About Sirva
Sirva Worldwide Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands including Sirva, Allied, North American Global Van Lines, Alliance, and Sirva Mortgage provide everything needed to move talent and deliver experience.Equal Opportunity Employer Statement
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirvas policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.The Federal EEO Law Poster may be found at <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" rel="nofollow">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>.If you need a reasonable accommodation because of a disability or any part of the employment process, please send an email to Human Resources at HRSirvaSirva.com and let us know the nature of your request and your contact information.

Sirva Worldwide Inc

Summer Military Jobs in Fort Wayne, IN

Summer Military Jobs in Fort Wayne, IN

Resume Resources

Get noticed by top employers!

Summer Military Jobs in Fort Wayne, IN

Operations Summer Temp (Fort Wayne, IN) Allied Moving Services Australia

Operations Summer Temp (Fort Wayne, IN) Sirva Worldwide Inc

Resume Resources