div>CEM scores (Speed, CLEAN, Attentive & Friendly, Taste, & CARES top 20%), SAFE visits (Elite Status and), QIV visits (95% or higher), eRQAs done daily & 2 Mile Service for Smart Shop visits above average, AHA at 90%, Probiz 90% completion.
The Director of Guest Experience (Operations & Systems) serves on the executive team as a forward-thinking partner who provides visionary leadership to ensure that the overall efforts of the entire team are achieving all business goals.