SUMMARY: Responsible for managing the development and implementation of lab, services, and field programs, policies and procedures from a functional or technical perspective, including validating and auditing results, scheduling services, and resolving service and customer problems for the entire department; provides advanced professional assistance to management staff in the area of assignment and related matters. Manages implementation and oversight of schedules, services, results and related functional programs to achieve desired and operational results, aligns leadership and resources required, and ensure effective administration; areas are varied.