Fleet management and software proficiency - Experience utilizing fleet management software systems (such as Fleetio, Geotab, Samsara, Fleet Complete, Google Workspace/Microsoft Office Suite or similar platforms) to track vehicle maintenance schedules, manage work orders and parts inventory, generate reports, and handle daily communication and operational documentation. 5+ years of experience managing shop operations in a commercial repair environment such as fleet maintenance, diesel repair, heavy equipment service, trucking maintenance facilities, or similar settings where managing multiple concurrent repairs and minimizing vehicle downtime are essential.