ServiceNow Platform ExpertiseProvide architectural leadership across applicable ServiceNow capabilities, including:IT Service Management (ITSM)Incident, Problem, Change, and Request ManagementService CatalogKnowledge ManagementConfiguration Management Database (CMDB)Common Service Data Model (CSDM)IT Operations Management (ITOM)Discovery and Service MappingCustomer Service Management (CSM)Strategic Portfolio Management (SPM)Human Resources Service Delivery (HRSD)IntegrationHubFlow DesignerApp EngineEmployee Center / Service PortalPerformance AnalyticsReporting and DashboardsAutomated Test Framework (ATF)ServiceNow MobileServiceNow AI and Now AssistGenerative AI capabilitiesCustom scoped applicationsAI, Automation & ModernizationIdentify opportunities to leverage ServiceNow AI, Now Assist, Generative AI, Predictive Intelligence, automation, and intelligent workflows. ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist (CIS) (Preferred)ServiceNow Certified Technical Architect (CTA) (Preferred)Experience with ServiceNow ITSM, ITOM, CSM, SPM, HRSD, or App Engine.