Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self-service capabilities. Digital Experience and Self-Healing: Build proactive remediation, telemetry-driven alerting, and self-healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.