Key ResponsibilitiesCollaborate with Executive Management to establish a dedicated Continuous Improvement group, enabling best-in-class service, and an ambitious strategic visionIdentify, prioritize, and manage a pipeline of high-leverage projects across warehouse & fleet operations, business operations, and technology implementationBuild organizational capability and a culture of Continuous Improvement by coaching leaders in CI tools and structured problem-solvingMove fluidly between digital and physical systems, across departments and organizational levels; partner with frontline teams to surface relevant pain points, and report effectively into the Executive functionConduct end-to-end process analysis, mapping, and redesign; identify bottlenecks, waste, and growth opportunitiesFacilitate structured problem-solving and Lean/Six Sigma events (e.g. A3, 5-Why, Fishbone, DMAIC, PDCA)Fluent with KPIs, dashboards, and data visualization toolsDemonstrated success improving efficiency in ambiguous or newly-formed functionsPrior exposure to pharma, life sciences, or regulated environments preferredRelevant certifications considered a plus: Lean Six Sigma certification (Green/Black Belt), PMP/PMI certificationFamiliarity with ERP/WMS (or similar operational systems), Business Intelligence (BI) Tools (e.g.