You will be responsible for team achievement of goals for writing high quality documentation deliverables that enable the Dematic Software Organization to effectively deploy Dematic's Next Gen Software to customers globally, how to use Dematic software to design and test systems, and to arm our customers with 'help' that enables them to confidently use the software to run their inbound, outbound, and internal operations, understand data for reporting and decision-making. As the leader of the software technical writing team, you will lead the technical writers who design, write, and publish internal documentation and customer-facing deliverables for Dematic's global software platforms.