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As a Technical Writer at Fiserv, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv’s products and services. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.

YEAR

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Writer What does a Professional Technical Writer do at Fiserv? As a Technical Writer at Fiserv, you will translate complex information into simple, polished, and engaging content that helps clients understand how to install, set up, and use Fiserv’s products and services. You bring excellent writing and verbal communication skills, experience writing business documentation, and a demonstrated ability to work in a fast-paced development environment. What you will do: + Create user guides, release notes, quick references, and other assigned content. + Analyze and translate technical designs into user-friendly client material. + Collaborate with subject matter experts to obtain an in-depth understanding of products and documentation needs. + Use test environments to research Fiserv products and services and obtain screen samples for documentation. + Ensure technical accuracy, readability, and consistency across the documentation set through reviews. + Estimate, track, and prioritize projects assigned; meet deadlines established by the team. What you will need to have: + Bachelor's Degree in English, Communications, or writing or equivalent work experience in these fields or a combination of education, career or military experience. + Minimum 5 years of relevant technical writing experience. + Proficient in writing content in U.S. English. + Experience with Microsoft Style Guide and department writing standards. + Experience with Madcap Flare, HTML, Microsoft Word, SharePoint, Adobe Acrobat, SnagIT, JIRA, and Confluence. + Experience creating technical documentation in SDLC and Agile environments. What would be great to have: + Experience writing user interface text and application screen content. + Experience leading project teams and content transformation. + Experience with AI tools. + Knowledge of the banking industry, platforms, banking applications, or online financial solutions. Important information about this role: + This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity. + In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future. + This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered. Perks and Benefits: + Competitive salary and performance-based annual increases. + Comprehensive health, dental, and vision insurance with no waiting period. + Generous paid time off policy and holidays. + Retirement savings plan with company match. + Professional development and training opportunities. + Access to wellness programs and resources. + Employee resource groups and community involvement initiatives. Salary Range $58,500.00 - $91,200.00 _These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._ It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions. Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry. Fiserv provides integrated technology and services that create value for our clients. Ranked No. 1 on the FinTech 100 international listing of top technology providers to the financial services industry for 6 of the last 7 years, Fiserv drives innovation that transforms experiences for more than 16,000 clients worldwide including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.To learn more, visit us <a href="http://www.fiserv.com" target="_blank">www.fiserv.com</a>.

Fiserv

Technical Writer

FEED

This role involves working closely with engineering, product development, and service teams to produce manuals, installation guides, maintenance procedures, and technical bulletins that support our products and customers. We are seeking a detail-oriented and technically proficient Technical Writer to create and maintain high-quality documentation for mechanical equipment.

Now Hiring: Technical WriterLocation: Omaha, NEIndustry: Manufacturing – Food Processing (aftermarket parts and equipment)Company Type: Private Equity Portfolio CompanyAbout the CompanyStone Enterprises is a precision manufacturer of equipment and quality replacement parts for the food processing industry. The Company partners with food processors to deliver mission-critical products and services that enhance reliability, productivity, and food safety. Founded in 2000, Stone Enterprises has built a strong reputation for quality, reliability, technical expertise, and customer service.Role OverviewWe are seeking a detail-oriented and technically proficient Technical Writer to create and maintain high-quality documentation for mechanical equipment. This role involves working closely with engineering, product development, and service teams to produce manuals, installation guides, maintenance procedures, and technical bulletins that support our products and customers.Key Responsibilities<ul style="list-style-type:disc"><li>Develop, write, and edit technical documentation including user manuals, service guides, installation instructions, and troubleshooting procedures for mechanical equipment.</li><li>Collaborate with engineers, product managers, and subject matter experts to gather technical information.</li><li>Interpret mechanical drawings, CAD models, and specifications to ensure accurate documentation.</li><li>Analyze and translate technical designs into user-friendly customer material.</li><li>Ensure all documentation complies with industry standards, safety regulations, and company branding.</li><li>Maintain version control and manage updates to existing documentation.</li><li>Create visual aids such as diagrams, charts, and exploded views to enhance clarity.</li><li>Review and incorporate feedback from internal teams and end users.</li><li>Assist in the development of training materials and technical presentations.</li></ul>Qualifications<ul style="list-style-type:disc"><li>3+ years of experience in technical writing, preferably in a mechanical or industrial environment.</li><li>Strong understanding of mechanical systems, components, and terminology.</li><li>Excellent written and verbal communication skills.</li><li>Strong proficiency in English writing with excellent grammar, clarity, and the ability to explain complex concepts concisely</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Familiarity with content management systems and version control tools is a plus.</li><li>Experience with Madcap Flare, Confluence, HTML, Microsoft Word, SharePoint, Adobe Acrobat, SnagIT.</li></ul>Skills and Competencies<ul style="list-style-type:disc"><li>Experience in utilizing AI tools.</li><li>Experience writing user interface text and application screen content.</li><li>Knowledge of manufacturing processes and maintenance practices.</li><li>Ability to read and interpret engineering drawings and schematics.</li><li>Experience working in cross-functional teams.</li></ul>Why Join Stone Enterprises?<ul style="list-style-type:disc"><li>Competitive salary and benefits package</li><li>Supportive and collaborative team environment</li><li>Opportunities for professional growth and development</li><li>A company culture that values integrity, innovation, and people</li></ul> #hc202730

Stone Enterprises

Technical Writer - Mechanical Equipment

Adobe Acrobat

Analysis Skills

Artificial Intelligence (AI)

Brand Marketing (Branding)

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Communication Skills

Content Management Systems (CMS)

Cross-Functional

Detail Oriented

Documentation

Engineering Drawing

English Language

Equipment Replacement

Food Delivery

Food Production

Food Safety

Food and Beverage Industry

HTML (HyperText Markup Language)

Identify Issues

Industry Standards

Installation Guide

Manufacturing/Industrial Processes

Microsoft SharePoint

Microsoft Word

Multitasking

Presentation/Verbal Skills

Product Development

Product Support

Project/Program Management

Quality Management

Regulations

Safety/Work Safety

Source Code/Configuration Management (SCM)

Team Player

TechSmith SnagIt

Technical Presentation

Technical Recruiting

Technical Support

Technical Writing

Technical/Engineering Design

Time Management

User Documentation

User Interface/Experience (UI/UX)

Writing Skills

Hireclick

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Technical Writer Fiserv

Technical Writer - Mechanical Equipment Stone Enterprises

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