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Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...:
<div>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.   </div><div>Day to day, you’ll… </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Deliver supplies and materials to and from tax office locations in a timely and organized manner </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Maintain an inventory of district resources </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Track and control hot spare computer equipment in the district </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Document hardware problems and their resolution within the ticketing system </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Maintain up-to-date technical knowledge of the department’s supported products and systems </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Participate in all required training relevant to the position and perform other duties as assigned </li></ul></div>

What you'll bring to the team...:
<div>Education: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">High school diploma or equivalent </li></ul></div><div> </div><div>Work Experience: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Must have reliable transportation to travel between office locations as required </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Must be able to work independently </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Must be able to lift 55 pounds </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Demonstrated decision-making, analytical, and problem-solving skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Demonstrated organization, prioritization, and project coordination skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1">Effective time management and multi-tasking skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1">Ability to follow direction </li></ul></div>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

Administrative Skills

Business Solutions

Communication Skills

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Operational Audit

Organizational Skills

Product Support

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Technical Analysis

Technical Operations

Time Management

Writing Skills

[AW]-iCims

ADAPTED_NOW

Specification Program Management Tasks: - Manages Specifications Writing Team that focuses on Quality Assurance for construction specifications on Design Projects for all multiple business units including our technical services (TSU), construction (CCI) and federal (FSU). - Proficient in CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop required specifications.

42204BR Requisition ID: 42204BR Business Unit: TSU Job Description: Ready to take the next step in your career? Passionate about helping others grow professionally? As a Regional Team Leader, you'll guide and support a team, offering mentorship, training, and leadership to help them reach their full potential. The Infrastructure Services Group (ISG) is seeking a Regional Team Leader and Senior Specification Writer to lead our Specifications Group. We're looking for candidates with experience as a Senior Manager and Senior Specification Writer. At CDM Smith, we are invested in your success. We offer flexible work options that allow our employees to meet their needs outside of work. This position can be based out of any CDM Smith U.S. location. As a Regional Team Leader, you will play a key role in advancing CDM Smith's mission by: - Supporting your employees’ career journey. - Communicating, integrating, connecting, and engaging with your team members. - Actively participating in your team members’ career paths, including identifying and completing appropriate training, achieving professional registration/certification, and assigning challenging projects. - Selecting a suitable mentor for your employees as part of the Career Compass Program. - Celebrating team members at important milestones (i.e., work anniversaries, promotions, professional registration, etc.). - Conducting timely and authentic annual performance appraisals, coordinating with technical mentors, project managers, TDMs, and others. - Leveraging and applying intellectual property, especially as it relates to Community of Practice participation. - Recruiting, interviewing, and hiring new employees (as approved with the TDM) to support project workload and overall firm growth. - Delivering a legendary client experience with attention to quality. - Instilling a sense of personal ownership for work product quality by each member of your team. - Coordinating workload within your Technical Services group and utilization goals for the individuals on your team. - Coordinating with your TDM for appropriate technical staff assignments. - Delivering appropriate sales support, as coordinated with the TDM. - Approving time sheets and expense reports in a timely manner. - Ensuring your team members complete all required training (Compliance, Health & Safety, Ethics, etc.) on time. - Ensuring your team members are compliant with QA/QC and Health & Safety procedures for project delivery. Specification Program Management Tasks: - Manages Specifications Writing Team that focuses on Quality Assurance for construction specifications on Design Projects for all multiple business units including our technical services (TSU), construction (CCI) and federal (FSU). Builds customer centered team focus within QA requirements. - Monitors, updates and maintains the master specifications library in partnership with other specification writers, and discipline leaders. - Recommends updates to specifications related policies and procedures. - Monitor Viva Engage and other firmwide communication portals for spec issues and questions. - Creates, updates, and maintains specification section development tracking. - Develop and publicize systems for coordination with subconsultants. Strategic Tasks: - Provides strategic planning on issues facing the preparation of the firm’s construction specifications. This can include: - Evaluation of Digital platforms for delivering specs and integration with other firm software including Revit and ProjectWise. - Coordination and training of NAU administrative staff to prepare specs. - Connecting and participating with CSI events and professional developments. - Maintaining and advancing best practices for spec preparation. - Preparing processes for proposal budgets and scopes. - Maintaining relationship with OGC on the legal aspects of specs including various contract types. - Working with Project Managers to schedule spec tasks on projects. - Working with Project Managers to understand impact of funding regulations such as AIS, BABAA, etc., on project manuals. Job Title: Regional Team Leader, Specifications Group: ISO Employment Type: Regular Minimum Qualifications: - Bachelor's degree. - 10 years of related experience. - Equivalent additional directly related experience will be considered in lieu of a degree. - Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Preferred Qualifications: - Proficient in CSI format requirements for technical specifications, EJCDC front end documents and working with multi-discipline teams to develop required specifications. - Experience writing and editing engineering technical specifications for public, government and private sector projects. - Professional Engineer (PE), Registered Architect (RA) or related professional state registration/license. - Certified Construction Specifier (CCS) - 15 years of related experience including team management. - Well-rounded experience with design, project management and construction administration. - Experience writing and editing vertical and horizontal construction specifications. Familiarity with DOT, SpecsIntact and international specifications preferred. - Current membership in CSI or DBIA or other construction/design industry certification requiring education, experience, testing and CE credit requirements. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Why CDM Smith?: Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/en/Video/Meet-CDM-Smith) Join Us! CDM Smith – where amazing career journeys unfold. Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. Job Site Location: United States - Nationwide Agency Disclaimer: All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. Amount of Travel Required: 5% Assignment Category: Fulltime-Regular Visa Sponsorship Available: No - We will not support sponsorship, i.e. H-1B or TN Visas for this position Skills and Abilities: - Foster a culture of collaboration, quality, and lead by example, embodying CDM Smith’s Vision and Core Values. - Consistently demonstrate CDM Smith’s Leadership Competencies, including promoting a high-performance culture, trust and accountability, building alliances, and driving continuous improvement. - Effectively drive staff engagement, retention, hiring, and development within the team. - Exhibit strong written and verbal communication skills. - Provide exemplary service to both internal and external clients. - Possess a deep understanding of the business, including key metrics such as utilization, project profitability, overhead, and staffing. - Advanced knowledge of necessary formatting requirements for technical specifications. - Advanced knowledge in MasterSpec, SpecsIntact and Microsoft Word software processing. - Excellent skills with Excel and Teams, pdf formatting, and cloud-based document organizing. - Strong ability to work within client-centered, multi‐discipline engineering design teams to both coordinate and lead project specifications development. - Expert knowledge of project bidding and contract procedures. - Strong problem‐solving skills. - Exceptional written and oral communication skills. - Excellent interpersonal skills. - Expert knowledge of engineering design project specifications production and delivery methods, including alternate project delivery methods and approaches. Background Check and Drug Testing Information: CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Pay Range Minimum: $104,229 Pay Range Maximum: $182,374 Additional Compensation: All bonuses at CDM Smith are discretionary and may or may not apply to this position. Work Location Options: Hybrid Work Options may be considered for successful candidate. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CDM Smith

Regional Team Leader, Specifications

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Seasonal, Operations Technical SpecialistH&R Block

Regional Team Leader, SpecificationsCDM Smith

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