Western Washington UniversityDirector of Academic Technology & User Services (ATUS) Western Washington UniversityDirector of Academic Technology & User Services (ATUS)Bellingham, WA$131,399–$151,109 / yearRequired Qualifications + Bachelor's Degree + Five years of progressive management experience in supporting customer-focused technology services and direct reports, within a large, complex organization + Demonstrated ability to advance the application of technology to enhance ITS operations using a solutions-based mindset + Proven organizational, fiscal management, staff development and supervisory skills + Demonstrated ability to work collaboratively with technology users in a diverse environment + Superior oral and written communication skills Preferred Qualifications + Master's Degree and seven years or more leading a technology support organization in higher education + Demonstrated experience managing IT Service Management tools, specifically Atlassian's Jira + Experience teaching instructional technology within higher education in the classroom and online + Enterprise project or portfolio management experience + Demonstrated ability to articulate an informed, nuanced vision for the application of innovative technologies like generative and agentic AI in an education setting Conditions of EmploymentAll employees must comply with our Immunization policies, includingProof of Rubeola Measles Immunity (https://policy.wwu.edu/POL-U1300.01-Requiring-Proof-Of-Rubeola-Measles-Immunity) within 60-days of hire. Work type: Permanent Full Time Location: Bellingham, WA Categories: Business and Financial Affairs Position TitleDirector of Academic Technology & User Services (ATUS) About the University Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty.