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The Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.

What we offer<ul><li>Excellent health benefits plan, which includes medical, vision and dental options</li><li>401(k) with company match</li><li>Company profit sharing plan</li><li>Generous paid time-off and paid holidays</li><li>Paid parental leave</li><li>2 free on-site fitness rooms</li><li>Employee Assistance Program</li><li>Employee Resource Groups</li><li>Personal and professional development program</li></ul>Job SummaryThe Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology.The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology.You will<ul><li>Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology.</li><li>Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT).</li><li>Work with Information Technology team to establish Alpha/Beta test schedules, as well as identifying and working with participating franchises to provide software feedback to IT.</li><li>Function as a subject matter expert while attending project planning/update meetings.</li><li>Work in tandem with other technology and rollout stakeholders such as Product Managers, Information Systems, National Accounts, Field Operations, and Franchise Training to optimize the efforts of each team.</li><li>Ensure that all SERVPRO technology training resources properly equip each position within the franchise community with the knowledge they need to succeed.</li><li>Ensure that all training resources emphasize not just how to use the technology but also the why behind certain actions. (i.e., downstream impacts, client visibility, customer satisfaction, key performance metric impact, etc.).</li><li>Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.</li><li>Coordinate with all implementation stakeholders to address any challenges in a timely manner.</li><li>Assist Franchise Training team with the creation of technology resources.</li></ul>You have<ul><li>Two to three years of work experience in a technology role such as training, project management or business analyst.</li><li>Experience with Verisk suite of software, for example Xactimate, is preferred.</li><li>Experience with CoreLogic suite of software, including CoreLogic Mitigate, Estimate, and Dash is preferred.</li><li>Knowledgeable with Microsoft suite of software required.</li><li>Experience with project management methodology preferred.</li><li>Experience with process mapping methodology preferred.</li><li>Strong attention to detail to ensure accuracy and provide validation of results.</li><li>Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.</li><li>Ability to execute/manage multiple projects simultaneously while balancing competing and changing priorities.</li><li>Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.</li><li>Strong focus on delivering excellent customer service.</li></ul>Education<ul><li>Bachelor’s degree in business administration, technology, or related comparable field experience </li><li>Certifications in relevant previously mentioned software is preferred.</li></ul>About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Servpro Industries, LLC

Franchise Technology Specialist II

Acceptance Testing

Alpha Testing

Beta Test/Release

Business Administration

Business Analysis

Communication Skills

Compensation and Benefits

Construction

Content Development

Customer Satisfaction

Customer Support/Service

Detail Oriented

Employee Assistance Plan

Establish Priorities

Fitness

Franchise Management

Health Plan

Help Desk

Identify Issues

Information Technology & Information Systems

Information Technology Software

Microsoft Product Family

Multitasking

National Sales

Order Delivery

Pathogens

Performance Metrics

Plan Meetings

Presentation/Verbal Skills

Problem Solving Skills

Product Demonstration

Project Planning

Project/Program Management

Root Cause Analysis

Service Line Management

Team Player

Technical Leadership

Technical Presentation

Technical Support

Test Plan/Schedule

Time Management

Writing Skills

Appcast Exclusive 1

Whether you’re new to real estate or a seasoned closer, we provide proven sales training, advanced technology, and ongoing support to help you grow your pipeline, close more deals, and maximize your income. Backed by the Weichert® brand, we combine local market expertise with national resources, proven systems, and powerful sales tools to help our agents close more deals and deliver exceptional client experiences.

Job DescriptionAre you a competitive, results-driven sales professional looking to build a high-earning career in real estate? Our local Weichert® franchised company is seeking motivated Real Estate Sales Agents to join our high-performance team. Whether you’re new to real estate or a seasoned closer, we provide proven sales training, advanced technology, and ongoing support to help you grow your pipeline, close more deals, and maximize your income.This is an opportunity to build your own book of business while leveraging a nationally recognized brand and best-in-class sales tools. Responsibilities<ul><li>Prospect, consult, and close residential real estate transactions with buyers, sellers, and renters</li><li>Generate new business through outbound prospecting, referrals, networking, and lead follow-up</li><li>Conduct listing presentations, buyer consultations, property showings, and open houses to drive conversions</li><li>Manage a full sales pipeline from initial lead contact through negotiation and closing</li><li>Perform comparative market analyses (CMAs) to price and position properties competitively</li><li>Negotiate contracts and terms to maximize value for clients and drive successful closings</li><li>Utilize Weichert’s state-of-the-art myWeichert CRM and automated marketing tools to track leads, nurture prospects, and increase close rates</li><li>Stay informed on local market trends, pricing strategies, and competitive dynamics</li></ul> Qualifications<ul><li>High school diploma or GED</li><li>Active real estate license (or willingness to obtain one)</li><li>Proven sales mindset with strong prospecting, negotiation, and closing skills</li><li>Excellent communication, presentation, and relationship-building abilities</li><li>Self-starter with high motivation, competitiveness, and a strong desire to exceed goals</li><li>Ability to manage your own schedule, prioritize opportunities, and work independently</li><li>Willingness to participate in ongoing sales training, coaching, and professional development</li></ul> What We Offer<ul><li>Industry-Leading Sales Training: Access to Weichert University, onboarding programs, sales coaching, and continuous skill development</li><li>Advanced Sales Technology: myWeichert CRM, automated marketing campaigns, and lead generation systems to help you convert more opportunities</li><li>Commission-Based Earnings: Competitive commission structure with performance-based incentives and unlimited income potential</li><li>Sales & Administrative Support: Back-office and marketing support so you can focus on selling and closing</li><li>Business Growth Opportunities: Clear path to scale your real estate business and increase long-term earning potential</li></ul> How to ApplyIf you’re ready to grow your income, build a strong sales pipeline, and take control of your real estate career, we want to hear from you. Click “Apply Now” to submit your contact information and begin the application process. About UsAt our local Weichert® franchised office, we are committed to helping sales professionals succeed. Backed by the Weichert® brand, we combine local market expertise with national resources, proven systems, and powerful sales tools to help our agents close more deals and deliver exceptional client experiences.This position is a 1099, commission-based opportunity designed to accelerate your sales career and earning potential.Weichert® is an equal opportunity employer. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.Each Weichert® franchised office is independently owned and operated.By submitting this application, you consent to receive communications from Weichert® or affiliated Weichert® companies via text message, phone call, and email.

Since 1969, Weichert, Realtors has grown from a single office into one of the nation's leading providers of homeownership services by putting our customers first. Today, we take the most pride in our ability to go beyond "full service." For example, no one can match our ability to market homes through our comprehensive Open House program. Also our unique contact center responds to website visitors' requests for information by connecting them to a local Sales Associate within minutes; other companies take up to 24 hours or more. Even more importantly, the neighborhood knowledge and personal attention of our friendly Sales Associates can help you realize your dreams. In recent years, we've responded to the changing needs and concerns of people like you by turning Weichert sales offices into true "one-stop" destinations for the full range of real estate products and services. Unlike many of our competitors who claim to offer this service but only have an 800 number for you to call, we have a Weichert Gold® Services Manager* you can meet in your local Weichert office. He or she has the expertise to provide mortgage solutions and advice and to streamline the delivery of homeowners and title insurance and even assist with the many details of moving.

Technology Jobs in Cookeville, TN

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Technology Jobs in Cookeville, TN

Franchise Technology Specialist II Servpro Industries, LLC

Real Estate Sales Agent Weichert, Realtors

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