UNKNOWN

ADAPTED_NOW

Under the General Supervision of the Office of the Commissioner, this employee will be primarily responsible for providing computer technical support, end user problems, work in computer-based information systems, software applications, web resources, computer hardware, and any network and enterprise systems. Employee establishes and maintains databasesapplicable to the day-to-day operations of the Department.

Under the General Supervision of the Office of the Commissioner, this employee will be primarily responsible for providing computer technical support, end user problems, work in computer-based information systems, software applications, web resources, computer hardware, and any network and enterprise systems. Employee will serve in a Territory-wide capacity.This work involves the handling of highly confidential data and material. Employee establishes and maintains databasesapplicable to the day-to-day operations of the Department. Employee will also partake in all policy-making decisions and recommendations relative to the handling of the department’s information technology workload and provide instructionalservices.<div>Job Type: Classified</div><div>Agency: |Department of Finance- STX|</div><div>Location: St. Croix</div>

Government of the Virgin Islands

Information Technology Specialist

Computer Hardware

Finance

Help Desk

Information Technology & Information Systems

Internet Application

Office Management

Technical Support

Government of the Virgin Islands Jobs

FULL_TIME

FEED

YEAR

The position involves guiding strategy, collaborating on moderately complex projects, partnering on larger initiatives, maintaining critical systems, and resolving production issues in coordination with vendors and subject matter experts. Provide Tier 2/3 support for critical operational systems to minimize downtime and production impact including monitoring system health, log analysis, system recovery and patch/change management.

Purpose: This role is responsible for supporting, analyzing, and improving Operational Technology (OT) systems and infrastructure that enable electrical operations and utility functions.  This includes ADMS (OMS, SCADA, Adv. Systems), Mobile Field Client and OT/IT Integration points such as IVR, AMI etc. This role serves as a bridge between Operations, Engineering, and Technology teams to ensure OT systems are reliable, secure, and aligned with business and technology objectives. The OT Systems Administrator plays a key role in system integration, lifecycle management, and continuous improvement across operational environments. The position involves guiding strategy, collaborating on moderately complex projects, partnering on larger initiatives, maintaining critical systems, and resolving production issues in coordination with vendors and subject matter experts. Key Result Areas: <ol style="list-style-type:upper-alpha"><li>Production system support & analysis to ensure application and system availability is maximized, solutions are secured and production service levels are met. </li></ol>(Percent of Workload: 50%; (Degree of importance: High)<ol><li style="margin-left:56px">Troubleshoot OT system issues, perform root cause analysis, and coordinate resolution with internal teams and vendors.</li><li style="margin-left:56px">Provide Tier 2/3 support for critical operational systems to minimize downtime and production impact including monitoring system health, log analysis, system recovery and patch/change management.</li><li style="margin-left:56px">Develop and maintain relationships with software vendors and business stakeholders.</li><li style="margin-left:56px">Participate in on-call support rotation</li></ol><ol start="2" style="list-style-type:upper-alpha"><li>Research and plan for the application of software patches and implement revision-level upgrades to maintain software reliability and vendor support.  Act as the Technical Lead for projects to enhance and modernize Grid and OT capabilities </li></ol>(Percent of Workload: 25%; Degree of importance: High)<ol><li style="margin-left:56px">Plan the testing requirements for updates and coordinate the user testing and acceptance of changes.  </li><li style="margin-left:56px">Lead projects for software upgrades and implementations coordinating with all departments and IT resources involved.</li><li style="margin-left:56px">Educate business on technical capabilities of OT Systems like ADMS, AMI, etc.</li><li style="margin-left:56px">Follow Change Management methodologies and adoption frameworks</li><li style="margin-left:56px">Testing and Quality Assurance of technology solutions including requirements, user acceptance criteria and leading UAT.</li></ol>  <ol start="3" style="list-style-type:upper-alpha"><li>Develop expertise in business system functionality, assess technology capabilities and recommend strategic platform considerations.</li></ol>(Percent of workload: 15%; Degree of importance: Medium)<ol><li style="margin-left:56px">Provide configuration changes to the System Administrator to resolve business issues.  </li><li style="margin-left:56px">Attend application user conferences and industry conferences to enable them in their software and strategic planning duties.  </li></ol><ol start="4" style="list-style-type:upper-alpha"><li>Work with business units to identify business and process requirements to ensure the efficient running of the business. </li></ol>(Percent of Workload: 10%; Degree of importance: Medium)<ol><li style="margin-left:56px">Document business processes. </li></ol><ol start="5" style="list-style-type:upper-alpha"><li>All other duties as assigned.</li></ol> Required Education and Expertise:<ul><li>Associate degree in computer sciences or related field.<ul style="list-style-type:circle"><li>Five or more years of hands-on OT / IT infrastructure work including systems like SCADA, ADMS, OMS etc.</li><li>Five or more years of direct user interaction experience</li></ul></li></ul>     OR<ul><li>Bachelor’s degree in computer sciences or related field.</li></ul><ul style="list-style-type:circle"><li style="margin-left:32px">Three or more years of hands-on OT / IT infrastructure work including systems like SCADA, ADMS, OMS etc. </li><li style="margin-left:32px">Three or more years of direct user interaction experience</li></ul><ul><li>Current and valid driver’s license</li></ul> Preferred Knowledge, Skills and Abilities:<ul><li style="margin-left:8px">Experience supporting ADMS (OMS, SCADA, Adv. Systems), AMI, OT communications, or other electric utility operational platforms.</li><li>Experience in OT systems analysis and problem-solving.  Experienced with system quality assurance testing including documenting requirements and creation of test cases</li><li style="margin-left:8px">Experience in Microsoft Power Bi dashboards</li><li style="margin-left:8px">Knowledge of on-prem, hybrid, and cloud platforms </li><li style="margin-left:8px">Basic understanding of electrical grid operations</li><li>Experience with vendor management, working with vendor-based solutions to ensure vendor follow through and support</li><li>Experience in building confidence in project success and technology changes</li></ul><ul><li>Knowledge and basic skill in software development lifecycles and project management.</li><li>Ability to clearly communicate information and ideas both verbally and in writing</li><li>Experience with Windows server environments, scripting, and Microsoft Office 365 of products </li><li>Ability to work effectively with all levels of staff and management</li></ul> Physical Demands and Work Environment:  The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:<ul><li>Ability to work at a computer throughout the day, including sustaining repetitive motions of computer keyboarding. </li><li>Ability to communicate with others to exchange information.</li></ul>Powered by JazzHR

LCI-Lawinger Consulting

Systems Administrator, Operational Technology Systems

Acceptance Testing

Analysis Skills

Bridge Building

Business Development

Business Processes

Business Solutions

Change Management

Civil Engineering

Communication Skills

Computer Science

Conferences

Continuous Improvement

Driver's License

Electrical Utility

Electricity

Follow Through

Hybrid Cloud

Identify Issues

Microsoft Office

Microsoft Windows Server

On Call

Operational Audit

Operational Improvement

Operational Support

People Management

Physical Demands

Problem Solving Skills

Production Control

Production Support

Production Systems

Project/Program Management

Quality Assurance

Root Cause Analysis

Server Programming/Applications

Server Side Internet Programming

Software Administration

Software Development Lifecycle (SDLC)

Software Patches

Software Upgrades

Strategic Planning

Supervisory Control and Data Acquisition (SCADA)

System Integration (SI)

System Lifecycle

System Operations

Systems Administration/Management

Systems Analysis

Systems Maintenance

Technical Leadership

Technology Analysis

Test Requirements

Testing

User Interface/Experience (UI/UX)

Vendor/Supplier Management

Vendor/Supplier Relations

Voice Response Systems

partner JazzHR

OTHER

With accolades such as Forbes' Best Home Security Company' in the US and Newsweek's Top 100 ‘Most Loved Workplaces in America, we have received numerous awards for innovation and customer service and are at the forefront of providing advanced security and smart home solutions. We believe that a positive environment leads to greater success, which is why we host regular team-building events, training workshops, and recognition programs that celebrate your achievements.

Job Title: Sales AssociateAbout Us We are Vivint, a multi-billion-dollar company and leader in smart home technology, dedicated to transforming the way families interact with their homes. With accolades such as Forbes' Best Home Security Company' in the US and Newsweek's Top 100 ‘Most Loved Workplaces in America, we have received numerous awards for innovation and customer service and are at the forefront of providing advanced security and smart home solutions. Our commitment to quality and service has made us a trusted partner for over 2.5 million homeowners nationwide.CultureWe pride ourselves on our culture that prioritizes the well-being and work-life balance of our Sales Associates. We believe that a positive environment leads to greater success, which is why we host regular team-building events, training workshops, and recognition programs that celebrate your achievements. With a focus on both professional development and personal fulfillment, we make sure our Sales Associates thrive both in and out of the workplace.Job ResponsibilitiesAs a Sales Associate, you will play a crucial role in promoting and selling Vivint's innovative smart home products. Your responsibilities will include:<ul><li>Conducting door-to-door sales to generate leads and close sales.</li><li>Educating potential customers about the benefits of smart home technology and Vivint's product offerings.</li><li>Building and maintaining relationships with clients to ensure customer satisfaction and retention.</li><li>Meeting and exceeding monthly sales targets.</li><li>Participating in training sessions to stay updated on product features and industry trends.</li><li>Collaborating with team members to share strategies and best practices for success.</li></ul>What We Look ForWe seek individuals who are passionate about sales and technology with the mindset to succeed. Ideal candidates are:<ul><li>Strong communication and interpersonal skills.</li><li>A self-motivated attitude with a drive for results.</li><li>Former Customer Service or Server experience is a plus.</li><li>Previous sales experience is a plus, but not required; a willingness to learn is essential.</li><li>Ability to work independently and as part of a team.</li><li>A positive attitude and a genuine interest in helping customers.</li></ul>Compensation<ul><li> This position is commission-only.  </li><li>1st Year Sales Associates earn between $60,000-$80,000 annually with top performing Associates earning over $150,000.  </li><li>Your success directly translates to your earnings, making this a rewarding opportunity for driven individuals.</li></ul>Hiring Immediately

Founded in 1999 as a home security company, Vivint grew rapidly due to a expansive sales staff and passion for customer service. However, by 2009 our CEO was frustrated with the lack of innovation in the security industry, and the fact that we were limited in what we could offer our customers due to reselling third party equipment.
By 2012, Blackstone Group - the largest alternative investment group in the world - purchased Vivint for $2.3 billion dollars. This provided the capital to begin designing and manufacturing our own equipment. Since then, Vivint has become the largest and best positioned company in the smart home industry.
We've had a period of explosive growth over the last decade, and are looking to continue that over the next!

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Technology Jobs in Edgewood, MN

Information Technology Specialist Government of the Virgin Islands

Systems Administrator, Operational Technology Systems LCI-Lawinger Consulting

Sales Associate Vivint

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