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FEED

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As a Technical Communications Specialist, you’ll serve as a trusted resource for our agriculture customers and internal teams, using your expertise to troubleshoot equipment issues and keep operations running smoothly. At RDO Equipment Co., this role is more than just technical support—it’s about helping customers stay productive, solving real-world challenges, and delivering a best-in-class experience every time.

<img alt="" src="https://assets-sitefinity-cdn-prod.azureedge.net/assets/images/default-source/job-listing-header-images/720px_fso-careers-admin_linkedin_header1-copy-5-1.jpg"/>At RDO Equipment Co., this role is more than just technical support—it’s about helping customers stay productive, solving real-world challenges, and delivering a best-in-class experience every time. As a Technical Communications Specialist, you’ll serve as a trusted resource for our agriculture customers and internal teams, using your expertise to troubleshoot equipment issues and keep operations running smoothly. If you enjoy solving problems, collaborating with teams, and making a meaningful impact for customers, this is a great opportunity to grow your career with an industry leader. What's in it For You:<ul><li>Competitive compensation to reflect your experience.</li></ul><ul><li>State-of-the-art workspaces and amenities in the heart of downtown Fargo.</li><li> A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page. </li><li> A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click <a href="https://www.rdoequipment.com/about-rdo/core-values" rel="noopener nofollow noreferrer" target="_blank">here</a> to learn more. </li></ul> Why RDO?When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.Our Fargo, ND Field Support Office is located in the heart of a thriving, fast-growing metro area that blends small-town charm with big-city energy. At the Fargo Field Support Office, you’ll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you’ll find the support and opportunity to thrive here. What You Will Do:<ul><li>Deliver expert technical support: Answer customer calls, identify root causes, and provide solutions via phone, email, or text.</li><li>Troubleshoot and resolve issues: Research problems using internal systems, documented cases, and manufacturer resources.</li><li>Support internal teams: Provide guidance and solutions to store teams to enhance customer service and technical knowledge.</li><li>Build strong partnerships: Collaborate with manufacturer partners and internal departments to share insights and resolve complex issues.</li><li>Document and track cases: Accurately record customer interactions, troubleshooting steps, and resolutions within the case management system.</li><li>For a complete list of duties and responsibilities, view the full job description <a href="https://assets-sitefinity-cdn-prod.azureedge.net/assets/docs/default-source/job-descriptions/technical-communications-specialist-%28agprecision%29.pdf" rel="noopener nofollow noreferrer" target="_blank">here.</a></li></ul>What You Will Need:<ul><li>Industry experience: Knowledge of John Deere Ag and Precision Ag equipment.</li><li>Technical troubleshooting skills: Ability to diagnose issues and provide effective solutions.</li><li>Communication skills: Strong verbal and written communication for both customers and internal teams.</li><li>Customer-focused mindset: Proven ability to build and maintain strong relationships.</li></ul><ul><li>Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.</li></ul> Why You'll Love it Here:<ul><li> Collaborative environment: Work alongside experienced, supportive team members.</li><li> A dynamic environment: Where no two days are the same.</li><li> A supportive team: That’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.</li><li>Opportunities to: Grow, learn, and lead in the industry.</li></ul>

Founded in 1968, RDO Equipment Co. is celebrating 50 years of partnerships, commitment, and vision in the equipment industry in 2018. The company sells and supports agriculture, construction, environmental, irrigation, positioning, and surveying equipment from leading manufacturers including John Deere, Vermeer, and Topcon. With more than 75 locations across the United States, and partnerships in Australia, Mexico, Russia, and Ukraine, RDO Equipment Co. is a total solutions provider. Learn more at <a href="http://www.rdoequipment.com">www.rdoequipment.com</a>.

RDO Equipment Co.

Ag Technology Support

Administrative Skills

Agriculture

Case Management

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Identify Issues

Information Technology & Information Systems

John Deere Equipment

Microsoft Remote Data Objects (RDO)

On Site Support

People Management

Presentation/Verbal Skills

Problem Solving Skills

Record Keeping

Root Cause Analysis

Team Lead/Manager

Team Player

Technical Delivery

Technical Support

Telephone Skills

Writing Skills

FULL_TIME

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.

Essential Duties and Responsibilities:- Provide strategic direction and guidance to the software engineers within the IT Applications Development team in support of application design, software development, and software integration.- Define the key priorities in pursuit of the vision and goals associated with the Software Engineering practice.- Ensure Software Engineering staff are following best practices around application design, software development, and software integration throughout the system development lifecycle.- Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination.- Provide leadership and direction to staff for completeness of application design, software engineering, and software integration.- Work toward the improvement of the software life cycle time by increasing the quality of requirements and reducing the amount of time spent in the application design, development, and integration phases.- Manage the Software Engineering staff as a shared service to support multiple projects.- Ensure that the Software Engineers have the appropriate tools, skills, and training to support the project needs.- Manage geographically distributed staff to maximize staff utilization.- Work closely with delivery managers and product managers to support product delivery and enhancements.- Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.- Lead day-to-day development activities while remaining actively engaged in design, architecture, and technical decision-making. - Review code regularly to ensure adherence to engineering standards, security practices, and maintainability. - Provide technical guidance and hands-on problem-solving support to development teams. - Partner closely with architecture, QA, DevOps, security, and product teams to deliver high-quality software at scale. - Manage and mentor a team of software developers, including performance management, coaching, and career development. - Set clear expectations around technical excellence, delivery commitments, and professional growth. - Build a collaborative team culture focused on accountability, quality, and continuous improvement. - Oversee development using multiple SDLC methodologies focusing on a solid design, quality process and adherence to standards and timelines. -Adapt delivery approaches to meet enterprise governance, compliance, and business requirements. - Plan and manage capacity, estimates, dependencies, and delivery risks. - Design, implement, and evolve development processes to improve predictability, velocity, and product quality. - Establish and enforce best practices for source control, code reviews, testing, CI/CD, and documentation. - Identify and reduce technical debt while balancing delivery priorities. - Define and track engineering metrics related to code quality, defect rates, delivery performance, and operational stability. - Ensure engineering practices align with healthcare regulatory standards and enterprise compliance requirements. - Promote secure software development and data protection practices. - Support audits, risk assessments, and remediation efforts in partnership with compliance and security teams. - Ensure appropriate documentation and traceability to support regulatory expectations.Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements- Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience. - Demonstrated experience managing software development teams in an enterprise environment. -Strong hands-on background in software development or technical leadership roles. - Proven experience working with multiple SDLC methodologies. - Track record of improving development processes, engineering quality, and delivery outcomes. - Experience delivering software in regulated or quality-sensitive environments.Program Specific Preferences - Experience developing healthcare-related software products or systems. - Familiarity with healthcare compliance standards (e.g., HIPAA or similar). - Experience with large-scale, enterprise-grade systems and cross-team dependencies. - Prior experience as a senior engineer, technical lead, or architect.#HumanServices #maxcorpEEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 140,000.00 Maximum Salary $ 180,000.00 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=09718f2a27c835e09046ecec96a30ccb&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Technology Jobs in West Fargo, ND

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Technology Jobs in West Fargo, ND

Ag Technology Support RDO Equipment Co.

Development Manager - Healthcare Technology Maximus

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