Call Center Customer Service Representative Member Support CSR MMC GroupCall Center Customer Service Representative Member Support CSRHelena, MT$17 / hourIn this role, you will serve as an advocate for Medicaid members by answering questions, researching inquiries, providing accurate benefit and eligibility information, and helping ensure members receive the support they need. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Medical Customer Care Call Center GlobalchannelmanagementMedical Customer Care Call CenterHelena, MontanaCustomer Care Call Center duties: Gathers information, assesses caller needs, research and resolves inquiries and documents calls. Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.
Call Center Representative Glacier Bancorp IncCall Center RepresentativeMissoula, MTSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Judgment/Problem Solving: Display ability and willingness to make sound decisions; identify and resolve problems in a timely and positive manner; exhibit sound judgment; appropriately handles both routine and non-routine situations.
Customer Care Call Center GlobalchannelmanagementCustomer Care Call CenterHelena, MontanaCustomer Care Call Center duties: Gathers information, assesses caller needs, research and resolves inquiries and documents calls. Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.
Call Center Representative First Security Bank MissoulaCall Center RepresentativeMissoula, MontanaSpecific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. Judgment/Problem Solving: Display ability and willingness to make sound decisions; identify and resolve problems in a timely and positive manner; exhibit sound judgment; appropriately handles both routine and non-routine situations.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMTRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Medical Call Center Global Channel ManagementMedical Call CenterHelena, MontanaMedical Call Center duties: Gathers information, assesses caller needs, research and resolves inquiries and documents calls. Medical Call Center requires: Computer system experience with data entry and database documentation knowledge.
Medical Office Call Center Global Channel ManagementMedical Office Call CenterHelena, MontanaMedical Office Call Center requires; Computer system experience with data entry and database documentation knowledge. Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.
NewRN | Triage Call Center Logan Health Medical CenterRN | Triage Call CenterKalispell, MontanaIn this role, you’ll use your nursing knowledge, critical-thinking skills, and clinical judgment to assess patient concerns over the phone, determine the appropriate next steps, and help patients navigate their care safely and confidently. If you are an experienced RN who enjoys critical thinking, patient education, problem-solving, and helping patients navigate their care , we encourage you to apply.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeMT$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeMTMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.