Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNew Jersey, NJRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
NewBilingual Clinical Support Specialist (Temp-to-Hire) Arine IncBilingual Clinical Support Specialist (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
NewClinical Support Specialist - Medication Adherence Specialist (Temp-to-Hire) Arine IncClinical Support Specialist - Medication Adherence Specialist (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
NewClinical Support Specialist - Pharmacy Technician (Temp-to-Hire) Arine IncClinical Support Specialist - Pharmacy Technician (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
Customer Service Representative BDC - Mercedes- Benz Sales Rallye Motor CompanyCustomer Service Representative BDC - Mercedes- Benz SalesRoslyn, NY$60,000–$100,000 / yearOrganized, multi-tasker, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base, and wants be a part of an outstanding team.
Specialist, Scheduling and Cell Logistics Artech LLCSpecialist, Scheduling and Cell LogisticsGiralda Farms, NJ$34.69 / hourOverview: The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the company's commercial autologous cellular immunotherapy products. " Experience: Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain.
Customer Experience Manager Snack Innovations IncCustomer Experience ManagerPiscataway, NJFull timeWe automate to save time, not to save on care This person will own our customer service operation end to end: managing our customer service representatives, standing up the CRM and automation infrastructure behind the scenes, training AI chatbots to handle routine and high-volume questions, and building the QA tracking systems that catch issues. Comfort working across omnichannel support (social, email, retail platforms, marketplaces) for a brand with a highly engaged, vocal customer base.
New["Customer Service Representative","Customer Service Representative"] Allied Beverage Group["Customer Service Representative","Customer Service Representative"]ElizabethThis key role acts as a liaison, providing effective customer service for all internal and external departments by using excellent, in-depth knowledge of company products and programs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Field Service Agent - Bronx - Bilingual Spanish HealthfirstField Service Agent - Bronx - Bilingual SpanishBronx, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Mandarin/Cantonese HealthfirstField Service Agent - Queens - Bilingual Mandarin/CantoneseQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Field Service Agent - Queens - Bilingual Spanish HealthfirstField Service Agent - Queens - Bilingual SpanishQueens, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our "North Star" Members and the Providers who service them.
Member Services Representative StratAcuity Staffing Partners IncMember Services RepresentativeNY$16–$17 / hourJob Description: The Member Services Representative provides personalized, high-quality support to members by answering questions, resolving concerns, and coordinating with internal teams to ensure a positive service experience. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
Loss Mitigation Supervisor, SPOC Guild Mortgage CompanyLoss Mitigation Supervisor, SPOCNY$64,192–$90,270 / yearEnsure effective communication on Loss Mitigation workout evaluation outcomes (approval or denial), including modifications, payment deferrals/partial claims, forbearance, short-sale and DIL workouts in accordance with investor/insurer guidelines, while maintaining a professional demeaner. Activities include, but not limited to communication of missing document, approval and/or denial decisions associated with the Loss Mitigation evaluation, monitoring trial payment plans, and educating borrowers on Loss Mitigation programs in accordance with investor/insurer, state, and federal guidelines/regulations.
New["Customer Service Representative","Customer Service Representative"] Pop-Up Talent["Customer Service Representative","Customer Service Representative"]EdisonWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc.
Implementation Engineer NICE Systems, Inc.Implementation EngineerHoboken, NJFull timeThis position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on best practices and customer requirements, coordinating inter-departmental activities within NiCE, tracking time and status within NiCE systems, and other tasks related to the success of his or her engagement. The Implementation Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NiCE products the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.
Contact Center Representative Affinity Federal Credit Union, LLC (Inactive)Contact Center RepresentativeBasking Ridge, NJRemote$48,000–$50,000 / yearI understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. Responsibilities include communicating with members via digital channels to discuss their individual financial needs, effectively handle inbound calls, seek solutions to problems, identify needs based sales opportunities, and develop long term financial relationships with our members.
Member Services Representative - Bilingual Russian preferred Metropolitan Jewish Health SystemMember Services Representative - Bilingual Russian preferredNew York, NY$41,000–$45,000 / yearResponsibilities: Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients and members needs.
Member Services Representative Metropolitan Jewish Health SystemMember Services RepresentativeNew York, NY$41,000–$45,000 / yearResponsibilities: Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients and members needs.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerPrinceton, NJ$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Contact Center Analyst Hospital for Special SurgeryContact Center AnalystNew York, NY$99,000–$150,750 / yearTroubleshooting Support: Assist in triage by identifying whether performance issues appear rooted in CCT Pro logic and workflows, Avaya queue behavior, CRM workflow friction, or upstream and downstream system dependencies, then route to the appropriate owner with evidence. Cross-Platform Journey Analysis: Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand call drivers, transfers, handoffs, and failure points.