Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsVermontThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Patient Engagement Specialist Tier II (Call Center) Mansfield Orthopaedics COPLEY HEALTH SYSTEMS INCPatient Engagement Specialist Tier II (Call Center) Mansfield OrthopaedicsVT$21.96–$27.84 / hourSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.
Patient Engagement Specialist - Tier II (Call Center) - Mansfield Orthopaedics Copley HospitalPatient Engagement Specialist - Tier II (Call Center) - Mansfield OrthopaedicsMorrisville, Vermont$21.96–$27.84 / hourFull timeSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.