Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsVermontThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeVTRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Representative - Williston, VT (Hybrid) Gainwell Technologies LLCCall Center Representative - Williston, VT (Hybrid)Williston, VT$33,500–$47,900 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The pay range for this position is $33,500.00 - $47,900.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Patient Engagement Specialist - Tier II (Call Center) - Mansfield Orthopaedics Copley HospitalPatient Engagement Specialist - Tier II (Call Center) - Mansfield OrthopaedicsMorrisville, Vermont$21.96–$27.84 / hourFull timeSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.
Patient Engagement Specialist Tier II (Call Center) Mansfield Orthopaedics COPLEY HEALTH SYSTEMS INCPatient Engagement Specialist Tier II (Call Center) Mansfield OrthopaedicsVT$21.96–$27.84 / hourSpecialists communicate directly with staff, patients, physicians and providers to ensure a positive experience for patients in obtaining their desired appointments with providers. Call Center Referral Specialists will provide courteous and professional phone support to patients by answering calls timely and demonstrating good listening and communication skills.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeVermont, VTMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeVT$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.