Santa Clara Family Health PlanCustomer Service Representative I Santa Clara Family Health PlanCustomer Service Representative ISan Jose, CAThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
HealthRIGHT 360NewCall Center Agent HealthRIGHT 360Call Center AgentSan Francisco, CARobust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Stanford Health CareNewRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts) Stanford Health CareRelief Call Center Dietetic Assistant (Newark, CA) (multiple openings & shifts)Fremont, CA$30.68–$34.58 / hourThe Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Skilled in the use of the office equipment including (but not limited to): computers, calculators, telephones (including hands-free headset), fax machines, answering machines, and photocopy machines.
Power PersonnelNewFacilities Call Center Specialist Power PersonnelFacilities Call Center SpecialistMenlo Park, CAIn this fast-paced, mission-critical role, you'll be at the center of operations—coordinating emergency and non-emergency facility requests, supporting frontline teams, and ensuring seamless communication across departments. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!
SimeraNewCustomer Service Representative CI SimeraCustomer Service Representative CISan Francisco, CAIn this role, you will serve as the primary point of contact for customers, providing support, resolving issues, and delivering exceptional service experiences. This role requires strong problem-solving abilities, attention to detail, and the ability to thrive in a fast-paced environment while maintaining a positive attitude and commitment to customer satisfaction.
Professional Moving & StorageNewCall Center Representative Professional Moving & StorageCall Center RepresentativeSan Francisco, CAYou will be responsible for helping customers by providing product and service information and resolving technical issues. Develop and maintain a knowledge base of the evolving products and services .
Dal-tileNewCustomer Service Representative - FT Dal-tileCustomer Service Representative - FTSan Jose, CA$23.07–$28.04 / hourDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
TRIO Heating and AirNewCall Center Dispatcher - Fast-Paced & Rewarding TRIO Heating and AirCall Center Dispatcher - Fast-Paced & RewardingSan Jose, CA$22–$28 / hourTrio Heating and Air in San Jose, CA, is looking for a Call Center Representative/Dispatcher to handle inbound and outbound calls, book service appointments, and ensure excellent customer service. Candidates should possess strong multitasking skills, a tech-savvy mindset, and a love for helping others.
AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home)San Jose, CARemoteFull timeWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Stanford UniversityHR Service Center Customer Service Associate, Fixed-Term Stanford UniversityHR Service Center Customer Service Associate, Fixed-TermRedwood City, CA$31.25–$38.25 / yearThis entry-level HR role is responsible for assisting employees with navigating the Oracle HCM system Sequoia, supporting manager and employee self-service transactions, and resolving general to moderately complex HR inquiries while meeting established SLAs. Occasionally write by hand, twist, bend, stoop, squat, reach, work above shoulders, grasp lightly, fine manipulation, grasp forcefully, lift, carry, push, pull objects that weigh up to 10 pounds, sort, file paperwork.
Resource InnovationsBilingual Customer Service and Rebate Processing Specialist Resource InnovationsBilingual Customer Service and Rebate Processing SpecialistSan Francisco, CA$17–$18Reliable high-speed internet service and the ability to maintain a secure, consistent home internet connection that supports daily job responsibilities, including video conferencing, collaboration tools, and other work-related systems is required. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.
Washington Health Medical GroupCall Center Representative Washington Health Medical GroupCall Center RepresentativeFremont, CAFull timeThis is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care. Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California.
Leadstack IncTelecommunications Attendant I Leadstack IncTelecommunications Attendant IStanford, CASubject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University s Administrative Guide, http://adminguide.stanford.edu/ and the appropriate collective bargaining agreement at https://cardinalatwork.stanford.edu/hr-processes policiespolicies/labor-relations-collective-bargaining. Participate in process and performance improvement efforts: This includes regularly acting as a mentor to co-workers in the effort to improve call handling and customer services skills, assisting with training of co-workers, and reviewing, updating, and suggesting improvements to processes and process documentation.
Mohawk Industries IncCUSTOMER SERVICE REP II - SSC Mohawk Industries IncCUSTOMER SERVICE REP II - SSCSan Leandro, CA$23.41–$29.22 / hourIn exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
AT&T IncBusiness Sales Executive AT&T IncBusiness Sales ExecutiveSan Ramon, CA$96,800–$154,100 / yearLearn more about our approach to privacy at att.com/privacy ." data-abt="Continue without changes" data-mpt="Manage your preferences" data-xb="False" data-rb="True" data-rbt="Opt out" data-ulc="" data-gpc="False" data-ot-config="False">. Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, consistently meeting or exceeding revenue targets.
Pacific ClinicsNewAssociate Director, Member Engagement and Outreach Pacific ClinicsAssociate Director, Member Engagement and OutreachLos Gatos, California$103,379–$127,143 / yearIn addition, the AD- MEO manages a departmental sub-function (call center) within a broader departmental function (CalAIM services), analyzes operations of the call center, oversees any efficiency improvements, creates functional strategies and specific objectives for the call center sub-function and develops budgets/policies/procedures to support the functional infrastructure. Assist in developing and implementing future contact center vision and strategy; Reviews trends for phone volume, staffing levels, and customer satisfaction to determine where process improvements may be made; Continuously monitor call center dashboard and assign calls and agents as needed, maintain flow; Review quality performance measurements and provide input to for coaching performance/action plans as applicable.
PwCNewCSX - Senior Associate, Contact Center Transformation PwCCSX - Senior Associate, Contact Center TransformationSan Jose, CA$77,000–$202,000 / yearYou will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.
Bellows Plumbing, Heating, Cooling & ElectricalCustomer Service Representative Bellows Plumbing, Heating, Cooling & ElectricalCustomer Service RepresentativeSanta Cruz, CA$20–$26.75Bellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR) .
Super Micro ComputerNewCustomer Service Coordinator Super Micro ComputerCustomer Service CoordinatorSan Jose, CA$21.01–$28 / hourAbout Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Job Summary: Supermicro was built to help the technology define what's possible, and every day millions of people use our products to achieve high performance and efficiency in our server technology.
Avispa TechnologyTelecommunications Attendant Avispa TechnologyTelecommunications AttendantStanford, CASupport medical center operations by paging doctors and staff, handling emergency alerts (e.g., trauma, fire, disaster response), and assisting with patient-related communication using on-call rosters and reference systems. Answer, process, and route high-volume incoming calls, providing directory assistance and connecting callers to appropriate departments, staff, physicians, or students while maintaining excellent customer service.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeSan Francisco, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Pacific Office AutomationCustomer Care/ Dispatcher Pacific Office AutomationCustomer Care/ DispatcherPleasanton, CA$20–$24 / hourWith over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.
Deloitte Touche Tohmatsu LtdNewContact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureSan Francisco, CA$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
PolyAIEnterprise Account Executive PolyAIEnterprise Account ExecutiveSan Francisco, CA$300,000–$350,000 / yearYou will work with leading brands in hospitality, leading financial institutions, and a carefully curated set of large enterprise companies with mission critical call center requirements as a trusted advisor to evangelize a solution for voice call management that will significantly improve their customer's experience and related business goals. PolyAI is searching for an Enterprise Account Executive to lead and grow our customer relationships with leading hospitality brands, financial institutions, and select Fortune 1000 companies with high volume call center requirements.
Blackhawk NetworkSr. Manager, IT Service Desk Blackhawk NetworkSr. Manager, IT Service DeskPleasanton, CA$138,140–$186,500 / yearEnterprise IT Tools: Familiarity with Active Directory (user account, group, and policy management), SCCM (software deployment, patch management, endpoint compliance), Intune, Microsoft 365, JAMF (Apple device management and administration), Zoom, Okta, Okta Workflows, and Workato . Our Service Desk team of approximately 25 people handles 4,000+ monthly tickets globally; you'll focus on our US and El Salvador operations, establishing comprehensive performance metrics, partnering with technical teams for automated solutions, and creating exceptional customer experiences.
Technology Credit UnionContact Center Specialist Technology Credit UnionContact Center SpecialistSan Jose, CaliforniaWhen responding to incoming phone calls and emails, the Contact Center Specialist adheres to established Tech CU policies and procedures to effectively satisfy inquiries, resolve problems, fulfill services requests and cross-sell relevant products and services as presented by the client. Position Summary: The Contact Center Specialist is responsible for providing support and assistance to existing members, potential members and other parties who contact Technology Credit Union (Tech CU) by telephone and/or email, including other departments.
UCSF Medical CenterPRACTICE CRD 3 UCSF Medical CenterPRACTICE CRD 3Redwood City, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
UCSF Medical CenterPractice Coordinator 3 UCSF Medical CenterPractice Coordinator 3San Francisco, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
CoreSiteNewData Center Operations Technician I (Day) (SV8) CoreSiteData Center Operations Technician I (Day) (SV8)Santa Clara, CAFull timeAt CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.
Apidel TechnologiesTelecommunications Attendant Trainee Apidel TechnologiesTelecommunications Attendant TraineeStanford, CA$40–$50 / hourContractorParticipate in process and performance improvement efforts: This includes regularly acting as a mentor to co-workers in the effort to improve call handling and customer services skills, assisting with training of co-workers, and reviewing, updating, and suggesting improvements to processes and process documentation. Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy.
supermicroNewCustomer Service Coordinator supermicroCustomer Service CoordinatorSan Jose, CA$21.01–$28 / hourSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Supermicro was built to help the technology define what's possible, and every day millions of people use our products to achieve high performance and efficiency in our server technology.
TechDigital CorporationService Logistics Coordinator TechDigital CorporationService Logistics CoordinatorRedwood City, CARespond to and resolve customer requests including processing orders (P1 and other types), quotations, requests for service, pricing, product availability, order status, billing questions, handles complaints as well as returns and cancellations, etc. Description/Comment: The Service Logistics Coordinator interacts with customers in an active call center environment and provides them with information to address requests regarding quotations, orders, products, and services.
APP Jet Center HaywardNewCustomer Service Representative Hayward APP Jet Center HaywardCustomer Service Representative HaywardHayward, CAIn this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Hayward.
APP Jet Center HaywardNewCustomer Service Representative - Hayward APP Jet Center HaywardCustomer Service Representative - HaywardHayward, CAIn this role, you will be responsible for providingexceptional service to our clients and resolving any issues they may have in a timely and professional manner. We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Hayward.
TechDigitalSalesforce Service Cloud TechDigitalSalesforce Service CloudAlameda, CASalesforce Service Cloud Business AnalystA Salesforce Service Cloud Business Analyst analyzes business needs, gathers requirements, and translates them into functional Salesforce solutions, focusing on case management, omni-channel routing, and knowledge bases, working with stakeholders and developers to configure the platform, create user stories, support UAT, and drive continuous improvement for enhanced customer service. Solution Design: Translate business needs into detailed functional specifications, user stories, process flows (like call flows), and acceptance criteria for Service Cloud features (Case Management, Omni-Channel, Knowledge, Field Service).