OTHER

FEED

UNKNOWN

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. This role is responsible for ensuring accurate and timely billing, maintaining data integrity within systems, and supporting cross-functional teams through analysis and responsive service.

<b>Introduction</b>:
<div class="ewa-rteLine">At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.</div><div class="ewa-rteLine"> </div><b>Overview</b>:
<p style="margin:0px">The Billing Specialist supports the end-to-end invoicing process while contributing to operational efficiency initiatives across finance and sales operations. This role is responsible for ensuring accurate and timely billing, maintaining data integrity within systems, and supporting cross-functional teams through analysis and responsive service.  </p><div><p style="margin:0px"> </p><p style="margin:0px">Please note additional position details below:</p><ul><li>This is temporary position that is anticipated to last for 4 months.  The may be an opportunity to be converted into a Gallagher employee upon successful completion of the assignment.  </li><li>This is a fully onsite role based out of our Fairlawn, OH office.</li></ul></div><p style="margin:0px"> </p><b>How you'll make an impact</b>:
<p style="margin:0px"><strong>Billing & Invoicing Support</strong></p><div><ul><li>Assist in the preparation, validation, and distribution of monthly client invoices</li><li>Support the collection and entry of client and contract data into the billing system to ensure timely and accurate invoicing</li><li>Help maintain data integrity within ERP and billing platforms</li></ul><h4><strong>Cross-Functional Support</strong></h4><ul><li>Respond to invoicing-related inquiries from Sales and Operations teams in a timely and professional manner</li><li>Partner with internal stakeholders to resolve discrepancies and improve billing accuracy</li></ul><h4><strong>Process Improvement</strong></h4><ul><li>Assist in evaluating current invoicing workflows to identify inefficiencies</li><li>Contribute to process improvement initiatives aimed at increasing speed, accuracy, and scalability</li></ul><h4><strong>Ad Hoc Projects</strong></h4><ul><li>Support sales commission tracking and reporting activities</li><li>Assist with system transitions, including migration to new time management platforms</li><li>Participate in other operational or financial projects as needed</li></ul></div><p style="margin:0px"> </p><p style="margin:0px"> </p><b>About you</b>:
<p style="margin:0px"> </p><ul><li>Foundational knowledge of <strong>Accounting or Accounts Payable (invoicing preferred)</strong></li><li>Proficiency in <strong>Microsoft Excel</strong>, including formulas such as <strong>SUMIF, VLOOKUP/XLOOKUP, and CONCATENATE</strong></li><li>Strong <strong>analytical and problem-solving skills</strong></li><li>Excellent <strong>communication and customer service skills</strong></li><li>Ability to manage multiple tasks and meet deadlines in a fast-paced environment</li><li>Familiarity with <strong>ERP or billing systems</strong> preferred</li><li>Basic <strong>project coordination or project management exposure</strong> is a plus</li></ul><p style="margin:0px">#LI-MS2</p><p style="margin:0px"> </p><b>Compensation and benefits</b>:
<p style="margin-bottom:8pt">We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  </p><p style="margin-bottom:8pt">Below are the <strong>minimum core benefits</strong> you’ll get, depending on your job level these benefits may improve: </p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>Life and accident insurance</li><li>401(K) and Roth options</li><li>Tax-advantaged accounts (HSA, FSA)</li><li>Educational expense reimbursement</li><li>Paid parental leave</li></ul><p style="margin:0px"><strong>Other benefits include:</strong></p><ul><li>Digital mental health services (Talkspace)</li><li>Flexible work hours (availability varies by office and job function)</li><li>Training programs</li><li>Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>Charitable matching gift program</li><li>And more...</li></ul><p style="margin:0px"><em>**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</em></p><p style="margin:0px"> </p><p style="margin:0px"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">We value inclusion and diversity</strong></p><p style="margin-bottom:8pt"><a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" rel="noopener nofollow noreferrer" target="_blank">Click Here</a>to review our U.S. Eligibility Requirements</p><p style="margin-bottom:8pt">Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. </p><p style="margin-bottom:8pt">Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p style="margin-bottom:8pt">Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. </p><p style="margin-bottom:8pt">Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p>

<p>Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
<br><br>
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
</p>

Gallagher

Accounts Receivable and Billing Specialist (Temporary)

Accounting

Accounts Payable

Accounts Receivable

Analysis Skills

Billing

Communication Skills

Community Support

Compensation and Benefits

Cross-Functional

Customer Support/Service

Data Quality

Dental Insurance

Diversity

ERP (Enterprise Resource Planning)

Embedded Systems

Equal Employment Opportunity (EEO)

Financial Operations

Fitness

Flexible Spending Accounts

Functional Analysis

Healthcare

Matching Gift Programs

Medical Conditions

Medical Genetics

Microsoft Excel

Military

Multitasking

Problem Solving Skills

Process Improvement

Project/Program Coordination

Project/Program Management

Psychiatry and Mental Health

Reconciliation

Risk Management

Sales Commission

Sales Operations

Sales Support

Sustainability

Team Player

Time Management

Training Program

Vision Plan

Vlookups

Workflow Analysis

[AW]-iCims

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> </p></div><div><p><b>Fully Remote: </b>candidates in Eastern Time Zones<br/><b>Supporting: </b>Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.<br/><b>Seeking: </b>construction / contractor experience & real estate experience<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5 years of account management experience </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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Accounts Receivable and Billing Specialist (Temporary) Gallagher

Commercial Insurance Account Manager (Eastern Time Zone) Insurance Office of America

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