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We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs.

HOUR

About the job Customer Service Representative- Temporary We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: <ul><li>Reply to incoming calls from customers including products and service questions and general information. </li><li>Refer to customer scripts when working through difficult situations. </li><li>Follow and where possible improve departmental processes and company service standards. </li><li>Ensure that all databases are kept up-to-date with progressing work and client details. </li><li>Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. </li><li>Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. </li><li>Keep track of customer accounts and make updates with new account information as necessary. </li><li>Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. </li><li>All other duties and responsibilities as assigned. </li></ul>Required Skills: <ul><li>Excellent customer service skills and attitude. </li><li>Problem-solving skills. </li><li>Proficient with office equipment. </li><li>Attention to detail. </li><li>Excellent written and verbal skills. </li><li>Excellent interpersonal skills. </li></ul>Qualifications:<ul><li>Previous work in a customer-facing position. </li><li>High school diploma, G.E.D. or equivalent. </li></ul>Requirements:<ul><li>Knowledge of Office Suite preferred. </li><li>Self-motivated and team-orientated. </li><li>Previous customer service experience. </li><li>Must have access to reliable transportation. </li><li>Ability to work as a member of a team. </li></ul>Benefits: <ul><li>Competitive Pay. </li><li>$30.50 Hourly </li><li>Career Development. </li><li>Holidays: 25 days + bank holidays. </li><li>Pension Scheme. </li><li>Paid Time Off (PTO). </li><li>401(k) fixed contribution. </li><li>Life Insurance. </li></ul> About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Lose Design

Customer Service Representative- Temporary

Budgeting

Career Development

Corporate Policies

Customer Relations

Customer Satisfaction

Customer Support/Service

Detail Oriented

High School Diploma

Interpersonal Skills

Life Insurance

Office Equipment

Office Suites

Organizational Skills

Performance Metrics

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Scripting (Scripting Languages)

Team Player

Web Browsers

Writing Skills

IRecruitee

20% Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. 30% Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function.

<h5>Job Title </h5>Duties: Under general supervision, performs a variety of routine to moderately complex clerical/accounting functions such as inventory balancing, reconciliations, generating refund request letters, processing disbursements and deposits, keying journal entries and logging items in accordance with standard procedures in one or more of the following areas; general accounting, accounts payable, accounts receivable or related financial area. May complete special projects. 30% Prepares various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function. Ensures data is complete, accurate, and organized for processing. Provides supervisor with daily, weekly, and/or monthly summary reports of accounting activities for the position. 25% Completes moderately difficult research using financial reporting systems, files, and other means to identify errors such as overpayments or misapplication of funds. Resolves routine questions and problems, referring complex issues to higher levels. 20% Performs calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, or other accounting-related items. 20% Provides other support duties related to the accounting/finance function that may include monitoring financial systems, keying journal entries, tracking funds, balancing accounts, maintaining inventory and receiving cash funds from customers, etc. May assists less experienced accounting clerks as needed. 5% Determines, prepares, and distributes correspondence regarding monies due or erroneously received. Issues refunds as appropriate. Skills: Required Skills and Abilities: Good oral and written communication and customer service skills. Excellent organization skills and attention to detail. Strong business math skills. Required Software and Tools: Microsoft Office. Work Environment: Typical office environment. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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Temporary Accounting Jobs in Effingham, SC

Customer Service Representative- Temporary Lose Design

Technician, Accounting II Mindlance

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