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Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

HOUR

The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.  Our added benefits for joining The Fresh Market team <table style="height:150px;width:853px;border-collapse:collapse;border-style:hidden"><tbody><tr style="height:105px"><td style="width:51.8625%;height:105px;vertical-align:top"><ul><li>Team Member discount of 30% </li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">401K contribution and company match</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Financial Wellness Program</li></ul></td><td style="width:48.1375%;height:105px;vertical-align:top"><ul><li>Personal time off and additional time off purchase plans are available</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family</li><li style="font-family:'verdana' , 'geneva' , sans-serif;font-size:12px">Discounts on pet insurance, daycare, event tickets, and many more.</li></ul></td></tr></tbody></table>   About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency and effectiveness and a passion for excellence to drive results.  The pay range for this position is $22.08 - $27.60 per hour.What You'll Do: <ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Greet guests and proactively assist them in a friendly manner with accurate and timely service </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns  </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Support accurate inventories and sales reporting, manage front end performance with routine operational audits </li></ul><ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results. </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">At times you will be responsible for total store operations or Manager on Duty (MOD) </li></ul>Availability: This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.  Qualifications: At a minimum, what you’ll need <ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">3 years of management experience in the retail, restaurant, or hospitality field or 5 years of related management experience  </li></ul><ul style="margin:0px;padding:0px;font-family:'verdana'"><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Working knowledge of Microsoft Office  </li><li style="margin:0px 0px 0px 24px;padding:0px;font-size:11pt;font-family:'calibri' , 'calibri_msfontservice' , sans-serif">Must be at least 18 years of age</li></ul>We are proud to be an Equal Opportunity Employer: The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.   Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.   The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required

Memorable. Inviting. Different. No one word can accurately describe what it's like to be part of the Fresh Market. The experience is as much an intangible feeling, as it is smell, sight and sound. Each detail of what we do reflects the character of who we are. We are people with a passion for quality and service. Talented individuals who want to contribute and thrive. A diverse team unlike any other.

The Fresh Market continues to grow with opportunities in new and existing locations. We select talent for a wide range of a wide range of openings, within our store and at our corporate office in Greensboro, North Carolina. Search our jobs, read more about us, and learn why you've never worked anywhere like this before.

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Guest Service Manager The Fresh Market, Inc.

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