OTHER

FEED

UNKNOWN

HOUR

Overview:
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the <a href="https://www.attainfinance.com/" target="_blank" rel="noopener">Attain Finance</a> family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within.  Today, I am proud to serve as a District Manager, a position I moved into in 2021 – Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."~ Ashley S., District Manager - Alabama"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions.   Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career.   As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."~ Jessica W., Operations Trainer - United States

Responsibilities:
As a Financial Service Representative, you’ll be at the heart of our customer experience—delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job—it’s a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!<ul><li style="margin-bottom: 0in;">Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.</li><li style="margin-bottom: 0in;">Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.</li><li style="margin-bottom: 0in;">Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.</li><li style="margin-bottom: 0in;">Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.</li><li style="margin-bottom: 0in;">Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.</li><li style="margin-bottom: 0in;">Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.</li></ul> This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications:
We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.<ul><li style="margin-bottom: 0in;">Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.</li><li style="margin-bottom: 0in;">Sales Mindset: Confidence in promoting products and services that meet customer needs.</li><li style="margin-bottom: 0in;">Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.</li><li style="margin-bottom: 0in;">Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.</li><li style="margin-bottom: 0in;">Adaptability: Willingness to learn new systems and processes in a dynamic environment.</li><li style="margin-bottom: 0in;">Team Player: A collaborative spirit with a desire to contribute to team success.</li><li style="margin-bottom: 0in;">Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.</li><li style="margin-bottom: 0in;">Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!</li></ul> Work Location: 1117 Columbia Avenue, Ste B, Franklin, TN 37064 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons  Hourly: $16.25 - $22.75  The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.  All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(K) program with company match, 30 days post hire, starting on the 1st of the month.  Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires.<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> #LI-Onsite<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HeightsFinance<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections

EEO Statement:
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com,  @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Heights Finance Corporation

Financial Service Representative

Banking Services

Communication Skills

Consultative Sales

Consumer Finance

Consumer Loans

Corporate Policies

Credit Cards

Cross-Selling

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Demographics

Finance

Financial Services

Information Assets

Information/Data Security (InfoSec)

Leadership

Loans

Maintain Compliance

Past Due Accounts

Presentation/Verbal Skills

Problem Solving Skills

Promotional Programs

Purchasing/Procurement

Regulations

Revenue Growth

Sales

Service Delivery

Team Player

Telephone Skills

Training Tools

Training/Teaching

Up-Selling

Writing Skills

[AW]-iCims

As a Financial Service Representative, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

OverviewIf you''re seeking more than just a job, join Heights Finance and kickstart your career!Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers'' growing needs.Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers.Be part of a dynamic team that is shaping the future of consumer finance. Apply today!Stories of Success"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."~ Ashley S., District Manager - Alabama"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."~ Jessica W., Operations Trainer - United StatesResponsibilitiesAs a Financial Service Representative, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.If you''re a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!<ul><li>Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.</li><li>Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.</li><li>Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.</li><li>Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.</li><li>Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.</li><li>Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.</li></ul>This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.QualificationsWe're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.<ul><li>Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.</li><li>Sales Mindset: Confidence in promoting products and services that meet customer needs.</li><li>Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.</li><li>Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.</li><li>Adaptability: Willingness to learn new systems and processes in a dynamic environment.</li><li>Team Player: A collaborative spirit with a desire to contribute to team success.</li><li>Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.</li><li>Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!</li></ul>Work Location: 1117 Columbia Avenue, Ste B, Franklin, TN 37064Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasonsHourly: $16.25 - $22.75The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.This employer participates in E-Verify for US-based hires.#LI-Onsite#HeightsFinance#HFCLPKey Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, CollectionsEEO StatementAttain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives'' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

CURO Group Holdings Corp

Overview:
If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the <a href="https://www.attainfinance.com/" target="_blank" rel="noopener">Attain Finance</a> family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within.  Today, I am proud to serve as a District Manager, a position I moved into in 2021 – Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."~ Ashley S., District Manager - Alabama"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions.   Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career.   As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."~ Jessica W., Operations Trainer - United States

Responsibilities:
As a Financial Service Representative, you’ll be at the heart of our customer experience—delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job—it’s a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!<ul><li style="margin-bottom: 0in;">Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.</li><li style="margin-bottom: 0in;">Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.</li><li style="margin-bottom: 0in;">Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.</li><li style="margin-bottom: 0in;">Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.</li><li style="margin-bottom: 0in;">Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.</li><li style="margin-bottom: 0in;">Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.</li></ul> This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications:
We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.<ul><li style="margin-bottom: 0in;">Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.</li><li style="margin-bottom: 0in;">Sales Mindset: Confidence in promoting products and services that meet customer needs.</li><li style="margin-bottom: 0in;">Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.</li><li style="margin-bottom: 0in;">Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.</li><li style="margin-bottom: 0in;">Adaptability: Willingness to learn new systems and processes in a dynamic environment.</li><li style="margin-bottom: 0in;">Team Player: A collaborative spirit with a desire to contribute to team success.</li><li style="margin-bottom: 0in;">Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.</li><li style="margin-bottom: 0in;">Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!</li></ul> Work Location: 235 West Northfield Blvd., STE B, Murfreesboro, TN 37129 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons  Hourly: $16.25 - $22.75  The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.  All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(K) program with company match, 30 days post hire, starting on the 1st of the month.  Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires.<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> #LI-Onsite<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> <span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HeightsFinance<span style="margin: 0px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_EmbeddedFont, Verdana_MSFontService, sans-serif; color: #141424;" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}">#HFCLP  Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections

EEO Statement:
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com,  @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

Attain Finance

Job Purpose & Scope: Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Knowledge, Skills & Abilities: Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) .

Why Bank OZK?:
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK <a href="https://careers.ozk.com/benefits" rel="noopener nofollow noreferrer" target="_blank">benefits</a>. 

Job Purpose & Scope:
<div class="WordSection1">Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.</div> 

Essential Job Functions:
<div class="WordSection1"><ol><li>Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. </li><li>Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. </li><li>Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. </li><li>Actively participate in morning huddles. </li><li>May open new accounts, as needed and with documented approval of management. </li><li>Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. </li><li>Actively promote teamwork, leading by example and taking initiative to assist others.</li><li>Demonstrate effective organizational and time management skills. </li><li>Provide backup and assistance to other retail banking locations, as requested. </li><li>Model and champion the Bank’s standards for exceptional customer service. </li><li>Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. </li><li>Enthusiastically support the bank’s values and mission. </li><li>Display a high degree of integrity, trustworthiness, and professionalism at all times. </li><li>Complete all essential training timely. </li><li>Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. </li><li>Maintain consistent, good punctuality and attendance to work. </li><li>Adhere to all Bank policies, procedures, and guidelines</li></ol></div> 

Knowledge, Skills & Abilities:
<div class="WordSection1"><ol><li>Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) </li><li>Knowledge of bank policies and procedures </li><li>Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition </li><li>Ability to communicate effectively both verbally and in writing </li><li>Ability to demonstrate team player approach, capable of thriving in a continually changing environment </li><li>Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail </li><li>Ability to work without close supervision </li><li>Ability to maintain confidentiality </li><li>Ability to follow policy and procedure including safety and security procedures </li><li>Ability to travel to other work locations (e.g., training, staffing shortages), as needed </li><li>Skill in using computer and Microsoft Office applications necessary to perform essential job functions</li></ol></div> 

Basic Qualifications:
<div class="WordSection1"><ol><li>High school diploma or equivalent required; bachelor’s degree preferred </li><li>1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required </li><li>Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred </li><li>Cash handling experience preferred</li></ol></div> 

Job Expectations:
Operate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.#LI-JS1#CSS 

EEO Statement:
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Bank OZK

Client Service Specialist (Teller)

Banking Operations

CSS (Cascading Style Sheet)

Detail Oriented

Financial Transactions

Insurance

JavaScript

Microsoft Office

Military

Operations Processes

Regulatory Compliance

Retail Banking

Risk Management

Safety Process

Small Business

Technical Delivery

Time Management

Transaction Processing/Management

Willing to Travel

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.<ol><li>Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.</li><li>Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.</li><li>Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.</li><li>Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.</li><li>Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.</li><li>Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.</li><li>Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.</li><li>Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.</li></ol>QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>High school diploma or equivalent education</li><li>Two years of teller or cash handling or client service experience</li><li>Six months of client relationship building or sales experience</li><li>Excellent interpersonal and communication skills, including a desire to interact with clients and prospects</li><li>Ability to master personal computer (PC) keyboard and software skills necessary for branch automation</li><li>Ability to multi-task under time constraints</li><li>Demonstrated proficiency in basic computer applications, such as Microsoft Office software products</li><li>Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes</li><li>Ability to work weekends and/or extended hours with occasional travel and overnights may be included</li></ol>Preferred Qualifications:<ol><li>One year of client relationship building or sales experience</li><li>Knowledge of advanced or complex branch transactions, risk management and loss prevention</li><li>Experience with sourcing and prospecting for new clients and client relationship building</li><li>General understanding of bank operations, policies and procedures</li></ol>General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law E-Verify IER Right to Work

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