location_0_addressRegionName

location_0_addressCountryName

OFFSITE

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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Services Representative

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

KBSkills

ACTIVE

<div>
 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
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 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
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</div>At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your PossibleWhat is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: <a href="https://jobsearch.sherwin.com/" rel="nofollow noopener noreferrer" target="_blank">https://jobsearch.sherwin.com/</a> Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partnersStep 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitationStep 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at <a href="http://www.myswbenefits.com/" rel="nofollow noopener noreferrer" target="_blank">http://www.myswbenefits.com/</a>. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.<div><ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>Build productive trust relationships with wholesale and retail customers</li><li>Process sales transactions accurately and consistent with policies and procedures</li><li>Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>Maintain precise work order files and formulas</li><li>Pull appropriate products from the sales floor or warehouse</li><li>Tint and mix products, as needed, to customer specifications</li><li>Stock shelves and set up displays</li><li>Clean store equipment</li><li>Load/unload delivery trucks</li><li>Assist in making deliveries, as needed</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales </li></ul></div><div>Minimum Requirements:</div><div><ul><li>Must be at least eighteen (18) years of age </li><li>Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>Must have a valid, unrestricted Driver’s License</li><li>Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div>  
</div><div>Preferred Qualifications:  <ul><li>Have at least a High School diploma or GED</li><li>Have at least one (1) year experience working in a delivery, retail, or customer service position</li><li>Have previous work experience selling paint and paint related products</li><li>Have previous work experience operating tinting and mixing equipment</li><li>Ability to read, write, comprehend, and communicate in more than one language</li><li>Ability to read, write, comprehend, and communicate in Spanish</li></ul></div>

Sherwin-Williams

Store Customer Service Specialist

Business Operations

Compensation and Benefits

Customer Satisfaction

Customer Support/Service

Driver's License

High School Diploma

Inventory Management

Loading/Unloading

Meet Sales Quota

Needs Assessment

Order Picking/Packing

Painting (Facilities and Maintenance)

Problem Solving Skills

Quality Management

Retail

Safety/Work Safety

Sales

Salon Services

Transaction Processing/Management

Warehousing

Wholesale Industry

Appcast PX 2

Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work.

Licensed Customer Service RepresentativeDescriptionWithin our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business.Active P&C Producers insurance license REQUIRED in addition to at least 2 years actively using the license.Training start time will be 9AM - 11AM.Location will be remote/virtual.Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role.After onboarding and training is complete, go-forward shifts will have a start time between the hours of 8am and 10:30am EST/8-hour shifts.One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend.All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.Responsibilities:<ul><li>Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line.</li><li>Builds rapport with each customer.</li><li>Listens to customers' requests and inquiries.</li><li>Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues.</li><li>Uses de-escalation tactics and when necessary, escalates to appropriate team.</li><li>Processes policyholder transactions accurately and within Customer Response Center established time standards.</li><li>Interprets policy contracts to insured based on expert knowledge of personal lines auto products.</li><li>Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements.</li><li>Understands aspects of billing systems as it pertains to policy coverage.</li><li>Identifies and communicates transactions and impact to policy premium.</li><li>Evaluates and makes decisions regarding exceptions to payment plan and fees.</li><li>Manages and utilizes time effectively to ensure department meets required service levels for improved customer satisfaction results.</li><li>Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service.</li><li>Develops and maintains product, procedural and technical systems knowledge.</li><li>Completes licensing and continuing education requirements.</li><li>Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity.</li><li>Performs additional duties as assigned.</li></ul>Qualifications<ul><li>Associates degree and 1+ year Insurance experience preferred.</li><li>3-5 years related Customer Service experience is required.</li><li>Ability to review, record and organize written data from a variety of sources with no prescribed format is essential.</li><li>Excellent communication and interpersonal skills are required.</li><li>Personal Lines producer insurance licenses required upon hiring and training.</li></ul>About Us**This position may have in-office requirements depending on candidate location.**As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Since 1912, we've grown our organization into the sixth largest global property and casualty insurer - based on 2020 gross written premium - by maintaining our commitment to the belief that progress happens when people feel secure. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures.

We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Liberty Mutual

Licensed Customer Service Representative

Analysis Skills

Billing

Call Centers

Communication Skills

Contract Analysis

Customer Response

Desktop PC

Insurance

Interpersonal Skills

Licensing

Negotiation Skills

Time Management

Work From Home

AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. AmeriGas, the nation’s largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!

Salary

Requisition Number: 24340 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. This position will remain open for applications until 05/05/2025. <div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px">Posting</h2></div><div>Your New Career, Delivered! Hot Job, Cool Benefits!AmeriGas, the nation’s largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:  <ul><li>Safely operate a propane delivery truck along provided delivery routes   </li><li>Filling residential and/or commercial bulk tanks with propane  </li><li>Delivering propane cylinders to commercial/industrial customers</li><li>Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures</li><li>Consistent use of required Personal Protective Equipment </li><li>Depending on fluctuating needs, work 8 to 12-hour shifts </li></ul> What’s In It for You?  <ul><li>Home every day</li><li>$27/hr + OT after 40</li><li>17 PTO days plus 7 paid holidays</li><li>$5,000 sign-on bonus</li><li>Ongoing safety incentives</li><li>Career advancement opportunities and annual performance reviews  </li><li>Uniforms provided </li><li>$2,500 employee referral program  </li><li>Year-round medical coverage available as well as:</li><li>401k with company match, propane discount year-round, paid holidays and paid vacation</li><li>Veteran Friendly!!</li></ul> Requirements <ul><li>All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements</li><li>Acceptable driving record</li><li>Satisfactory completion of a DOT physical, drug test and background check</li><li>Willingness to work outdoors in all weather conditions</li><li>Ability to lift up to 70 lbs</li></ul> If you have questions, please call/text Courtney at 717-636-1178.  </div></div></div>AmeriGas Propane, Inc. is an Equal Opportunity. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $29.25 to $30.25, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes eligibility to earn a performance-based bonus or commissions on completed sales. This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

AmeriGas

Delivery & Customer Service Representative – CDL Required

salaryMin

salaryMax

payPeriod

currency

Background Investigation

CDL Driver's License

Class A License

Customer Relations

Federal Laws and Regulations

Hazardous Materials/Substances

Health Plan

Lift/Move 70 Pounds

Operations Processes

Performance Reviews

Regulatory Requirements

Safety Standards

State Laws and Regulations

Transportation Routing

Appcast Exclusive 1

YEAR

Vice President Customer Services

Job Summary: The Vertical Vice President of Customer Service will provide strategic and operational leadership across multiple Business Units to drive an exceptional customer experience, foster customer loyalty, and ensure continuous improvement. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries.

Vice President of Customer Service page is loaded<h3>Vice President of Customer Service</h3>Apply locations US-GA-Remote Remote - US time type Full time posted on Posted Yesterday job requisition id JR101456It's fun to work in a company where people truly BELIEVE in what they're doing!Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.Job Summary:The Vertical Vice President of Customer Service will provide strategic and operational leadership across multiple Business Units to drive an exceptional customer experience, foster customer loyalty, and ensure continuous improvement. This role will work cross-functionally to enhance customer satisfaction through effective support, streamlined onboarding and implementation processes, and successful hardware deployment. The Vertical Vice President of Customer Service will lead and inspire teams to execute operational excellence and deliver measurable results.Responsibilities and Duties:<ul><li>Develop and execute operational strategies to enhance the customer experience, ensuring customer satisfaction and loyalty.</li><li>Ensure a seamless and exceptional customer experience across all digital channels by working with customer-facing teams to identify pain points and implement solutions.</li><li>Oversee customer service and support operations by developing and implementing strategies aligned with organizational goals, setting clear performance goals and KPIs, and fostering a customer-centric culture.</li><li>Provide strategic guidance and direction to the customer service team, ensuring alignment with the organization’s vision and values.</li><li>Manage hardware deployment to ensure timely and quality delivery to customers, collaborating with the corporate hardware deployment team and accounting to follow established processes and procedures.</li><li>Establish and manage effective onboarding and implementation processes to minimize backlog and ensure high customer satisfaction, ensuring a positive day-one experience for customers.</li><li>Identify opportunities for continuous improvement by analyzing customer feedback, survey data, and industry best practices.</li><li>Collaborate with cross-functional teams including product development, marketing, and operations to address customer pain points and implement customer-centric improvements.</li><li>Implement customer service technologies and tools to streamline processes, enhance efficiency, and personalize customer interactions.</li><li>Stay updated on emerging trends and technologies in customer service to proactively adapt strategies and maintain a competitive edge.</li><li>Collaborate closely with other executives and leadership teams to ensure operations align with overall business strategy and financial goals.</li><li>Develop, manage, and oversee budgets, financial plans, and cost controls for operational functions.</li><li>Drive P&L accountability across operational teams, identifying opportunities for revenue growth and cost optimization.</li><li>Work effectively within a matrix organization, partnering with both Fullsteam Shared Services and Business Unit leadership to drive customer-centric processes, tools, and experiences.</li><li>Recruit, train, and manage a team of professionals, providing ongoing coaching, feedback, and performance evaluations to drive continuous improvement.</li><li>Establish effective communication channels and promote a positive and collaborative work environment.</li></ul>Skills and Competencies:<ul><li>Strong leadership and strategic thinking capabilities with a focus on operational excellence.</li><li>Exceptional customer-centric mindset with a passion for enhancing the customer experience.</li><li>Excellent collaboration and cross-functional leadership skills.</li><li>Proven ability to analyze data and drive insights to inform decision-making.</li><li>Strong project management skills with experience managing complex initiatives.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to influence and lead change in a dynamic, fast-paced environment.</li><li>Ability to drive operational improvements and delivering measurable business outcomes.</li><li>Strong knowledge of process improvement methodologies and tools (e.g., Lean, Six Sigma) preferred.</li><li>Financial acumen with experience managing budgets, P&L responsibility, and financial analysis.</li></ul>Experience and Education Requirements:<ul><li>Bachelor’s degree in Business, Operations Management, or a related field.</li><li>8+ years of experience in operations leadership roles, preferably within a software, SaaS, or technology-driven environment.</li><li>Experience overseeing customer experience functions such as support, onboarding, implementation, and hardware deployment.</li><li>Experience leading cross-functional teams and building customer-focused cultures.</li></ul>Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.#J-18808-Ljbffr

Fullsteam Operations LLC

Vice President of Customer Service

JobLeads

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The Best Temporary Customer Service Jobs in Burlington, VT | Monster