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Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

HOUR

Job Description:<ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li><li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>Implements Company asset protection procedures to identify and minimize profit loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul>Job ID: 1748820BRTitle: Customer Service Associate - TemporaryCompany Indicator: WalgreensEmployment Type: Flexible hoursJob Function: RetailFull Store Address: 760 W MICHIGAN AVE,KALAMAZOO,MI,49007Full District Office Address: 760 W MICHIGAN AVE,KALAMAZOO,MI,49007-04538-15690-SExternal Basic Qualifications:<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>Preferred Qualifications:<ul><li>Prefer six months of experience in a retail environment.</li><li>Prefer to have prior work experience with Walgreens.</li></ul>The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsShift:Store: 15690-KALAMAZOO MIPay Type: HourlyStart Rate: 15Max Rate: 17.5

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Walgreens

Customer Service Associate - Temporary

Best Practices

Beverages

Customer Experience

Customer Support/Service

English Language

FIFO

Geography

Interpersonal Skills

Inventory Management

Inventory Reports

Loss Prevention

Maintain Compliance

Merchandising

Needs Assessment

Order Delivery

Order Picking/Packing

Product Positioning

Promotional Products

Raw Food

Record Keeping

Resolve Customer Issues

Retail

Retail Management

Returns Processing

Sales

Sales Promotions

State Laws and Regulations

Stock Rotation

Web Browsers

IRecruitee

OTHER

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY:  Act as the point of contact for customers.  Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately.  Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets. DUTIES and ESSENTIAL JOB FUNCTIONS:  <ul style="margin-top:1px"><li>Unload trucks.</li><li>Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.</li><li>Build merchandise displays.</li><li>Stock merchandise; rotate and face merchandise on shelves.</li><li>Restock recovered merchandise.</li><li>Assist customers by locating merchandise.</li><li>Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.</li><li>Comply with company policies and procedures.</li><li>Greet customers.</li><li>Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.</li><li>Collect payment from customer and make change.</li><li>Assist with ordering merchandise using hand-held scanners, as needed.</li><li>Clean front end of store and help set up sidewalk displays when necessary.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS: <ul><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Effective interpersonal and oral communication skills.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Understanding of safety policies and practices.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to read and follow plan-o-gram and merchandise presentation guidance.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Knowledge of basic cash handling procedures.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Basic mathematical skills.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to perform IBM cash register functions.</li></ul>WORK EXPERIENCE and/or EDUCATION: <ul><li style="color:#000000">High school diploma or equivalent preferred.</li></ul>Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

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Customer Service Associate - Temporary Walgreens

STORE CLERK TEMPORARY Dollar General

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