San Diego, CA30+ days ago
Ability to communicate in person and over the phone, required; • Strong written and verbal communication skills, required; • Understanding confidentiality protocols and protecting personal information, required; • Ability to organize and prioritize projects and multiple tasks in an effective and timely manner, required; • Effectively problem-solve and maintain composure in high-pressure situations, required; • Act as liaison with partner agencies; • Ability to work independently with minimal daily supervision, required; • Knowledge of all applicable Federal, State, and local laws, codes, regulations, and departmental policies and procedures; • Experience with theory, principles, and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention; • Knowledge of used practices and principals, including Housing First, Trauma-Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations, and Prevention and Diversion, preferred; and. • Janitorial and laundry services; • Communicate and adhere to program and shelter policies and procedures and model professional rapport with all staff, clients, and partners in accordance with the Operations Manual; • Maintain confidentiality for all participants; and.