UNKNOWN

FEED

The mission of the STAR Contact Center is to provide knowledgeable, courteous, and efficient information to all incoming telephone questions to the Recorder, Elections, Assessor, and Treasurer offices and to assist callers who call the County Switchboard. Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive .

HOUR

Posting Date05/11/26 Application Deadline06/10/26 Pay Range$18.00 hourly The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job TypeUnclassified DepartmentCallCenter About the Position***Please note that this is a temporary position that will be contracted from June 22nd to November 13th**Looking for a great opportunity to learn about County departments as well as help the community with their questions? Consider applying for the Customer Service Representative - Temporary/Seasonal position at the STAR Contact Center! As the Customer Service Representative - Temporary/Seasonal, you will be the first impression to the citizens of Maricopa County. It will be your knowledge that guides our voters to the answers they need. This is a fantastic entry-level opportunity to learn more about local government operations while making a meaningful impact on your community! On-The-Spot Hiring Event Maricopa County's STAR Contact Center is hosting an in-person hiring event! Join us on June 9th & 10th from 9:00 AM - 1:00 PM, at the Maricopa County Santa Fe Depot Building, 501 W Jackson St, Phoenix, AZ 85003. We encourage you to apply first online, but walk-ins are welcome! Bring your resume, walk in, and interview the same day! About the Maricopa County STAR Contact CenterThe mission of the STAR Contact Center is to provide knowledgeable, courteous, and efficient information to all incoming telephone questions to the Recorder, Elections, Assessor, and Treasurer offices and to assist callers who call the County Switchboard. With access to these multiple offices and their data, the Contact Center Representatives can answer nearly every question in a single call. Bilingual agents are also available. About the Maricopa County Election's OfficeThe Elections Office is committed to providing voters with accurate information about elections administration in the country's second-largest voting jurisdiction. Elections are complex and are governed by many state and federal laws and procedures. Learn more about how Maricopa County administers elections, and we are seeking the best and the brightest to join our team! Proud to Offer<ul><li>Work with a greater purpose </li><li>Set hours of 8:00 AM -5:00 PM with a one-hour lunch </li><li>Convenient downtown location accessible by public transportation, with many trendy eateries and entertainment venues nearby </li><li>Opportunities for growth and development within Maricopa County </li></ul>We Require<ul><li>Customer service experience, clerical experience, or a combination thereof </li><li>High School diploma or GED </li><li>Post-secondary education may substitute for the required experience on a year-for-year basis. </li></ul>We Also ValueBilingual in Spanish and English Job Contributions<ul><li>Receive calls that require skilled communication and accurate information based on policies, guidelines, and directives of each agency represented </li><li>Act as a communication facilitator between the public and the contact center management </li><li>Communicate and process information to the Lead or Supervisor when necessary </li><li>Answer incoming phone calls; may have to take and relay messages </li><li>Provide factual information to the public and /or other County employees </li><li>Maintain logs and other forms of information data entry </li><li>Complete and review routine forms and memos, ensuring accuracy and completeness </li></ul>Working Conditions<ul><li>This position is in an office setting and is not substantially exposed to adverse environmental conditions </li><li>Requires the ability to sit or stand for an extended period and the ability to view a computer screen for an extended period </li><li>Exerting up to 10 lbs. occasionally or negligible weights </li><li>Telework is not available for this position </li></ul>Selection Procedure<ul><li>Consideration will only be given to candidates who submit online applications </li><li>Candidates will be contacted primarily through email and their Workday online application profile </li><li>Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive </li></ul>Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now!

Maricopa County

Customer Service Representative - Temporary/Seasonal

Administrative Skills

Call Center Management

Call Centers

Communication Skills

Customer Support/Service

Data Entry

English Language

High School Diploma

Local Government

Multilingual

Spanish Language

IRecruitee

FULL_TIME

OTHER

Sparklight/ Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start. Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start!

Job Description:Job DescriptionAt Sparklight/ Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.We're looking to add to our already amazing team of associates. If you'd like to join an organization that is dedicated to customer and associate satisfaction, check out this exciting sales opportunity.What you will do to contribute to the company's success:Our Digital Media Sales Consultant's partner with Local, Regional and National companies to move their business forward by utilizing our vast number of Digital Products.This opportunity is unique because you will have the opportunity to flex your creative mindset and sales skills in a professional setting.Qualifications: <ul><li>Associate degree (A.A.) from a two-year college or university; and/or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>Valid driver's license and a good driving record. Must have reliable transportation for local travel.</li><li>General knowledge of presentation software and Microsoft Office preferred.</li><li>Understanding of digital advertising products preferred.</li><li>Ability to work alone and as part of a team.</li><li>Excellent verbal and written communication skills required.</li></ul>Benefits:Sparklight/ Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: <ul><li>Medical, dental, and vision plans - start when you start.</li><li>Life insurance (self, spouse, children)</li><li>Paid time off (vacation, holiday, and personal/sick days)</li><li>401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)</li><li>Group Legal plan with Identity Theft Protection</li><li>Tuition reimbursement (up to $5,250 on 1st year)</li><li>Free Cable One services if you live in a serviceable area</li><li>Annual community support to various organizations across the U.S.</li><li>Associate recognition & awards programs</li><li>Advancement opportunities</li><li>Collaborative work environment</li></ul> Core Competencies <ul><li> Committed: Values each and every customer, while working hard to keep their business and support our communities.</li></ul><ul><li> Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.</li><li> Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.</li><li> Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.</li></ul> Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: <ul><li>Medical, dental, and vision plans - start when you start!</li><li>Life insurance (self, spouse, children)</li><li>Paid time off (vacation, holiday, and personal/sick days)</li><li>401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)</li></ul><ul><li>Group Legal plan with Identity Theft Protection</li></ul> Additional Perks <ul><li>Tuition reimbursement (up to $5,250 on 1st year)</li></ul><ul><li>Free Cable One services if you live in a serviceable area.</li><li>Annual community support to various organizations across the U.S.</li><li>Associate recognition & awards programs</li><li>Advancement opportunities</li><li>Collaborative work environment</li></ul> Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

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Customer Service Representative - Temporary/Seasonal Maricopa County

Digital Media Consultant Cable One Inc.

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