UNKNOWN

ADAPTED_NOW

Responsible for overall site operations, you will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met. Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities.

YEAR

Overview : In the role of Account Manager, you will be a leader at the center of the action. Responsible for overall site operations, you will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met. Location : White Haven, PA Essential Job Functions + Manage and provide guidance to the service team’s daily operations + Responsible for actively building and maintaining a strong client relationship + Lead recruiting efforts to ensure sufficient staff levels + Oversee the process of interviewing, hiring, orientation, and training + Provide guidance or manage associate performance + Oversee scheduling, attendance, and shift meetings + Payroll approval and processing + Trend analysis and financial forecasting + Develop and implement a safety program + Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations Education/Experience + High School diploma or GED with 3+ years of process management experience + Highly effective personnel and process management skills and techniques + Proven skills and knowledge on training, coaching, and performance evaluation + Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word + Strong communication skills, both oral and written + Ability to solve complex problems, including finance + Strong interpersonal and customer service skills + Exceptional attention to detail Salary Range: $55,066.97 - $68,833.71 annually, depending on experience and geographic location. Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds. Benefits and Well-Being: We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here . We consider qualified applicants with arrest and conviction records in accordance with applicable law. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities. Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.

Founded in 1988, Staff Management | SMX is a recognized leader in comprehensive staffing and contingent workforce solutions. We partner with Fortune 500 and mid-sized companies to deliver innovative staffing solutions with superior results across a multitude of industries and geographies. 
 
Contingent Workforce Solutions that Transform the Way Companies Connect with & Manage Talent 
Staff Management | SMX's outsourced workforce management programs leverage deep marketplace knowledge to provide best talent, drive compliance, deliver tangible savings and yield sustainable value. Our expertise in supporting complex client staffing requirements without sacrificing quality, combined with our proven centralized service model, award-winning workforce and vendor management system (WVMS) and precision recruitment processes are key differentiators within the industry. 
 
Award-Winning Business Model 
Our innovative "inside-out" approach, commitment to continuous improvement and award-winning business model put client needs at the center of everything we do. The benefits of this approach are third-party validated, most recently with our #1 ranking in the Breadth of Service category on our sixth straight appearance on HRO Today's Baker's Dozen for managed service programs customer satisfaction ratings and with a Net Promoter Score® more than 70 percentage points above industry average on Inavero's 2016 Best of Staffing® Client Award satisfaction survey. 
Learn more about our <a href="http://www.staffmanagement.com/about/staffing-industry-redefined/" target="_blank"> award-winning business model > </a> 
 
Proven International Success 
Staff Management | SMX provides managed staffing and recruiting services in the Americas, Europe and the Asia-Pacific region. Our global expansion has been driven by client confidence in our ability to deliver industry-leading service throughout the world, and our proven international implementation process has produced a track record of successful global account deployments. We continue to expand to new countries based on client need. 
 
A TrueBlue Company 
As part of TrueBlue Outsourcing Solutions, we offer clients a broad range of workforce management-related solutions. TrueBlue is the largest industrial staffing firm in the United States and is on the Staffing Industry Analysts' list of largest global staffing firms, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year. TrueBlue is recognized as one of Forbes Magazine's "Most Trustworthy Companies" for its corporate governance and accounting transparency. <a href="http://www.trueblue.com/" target="_blank">Learn more about TrueBlue ></a>

Staff Management | SMX

Account Manager

Coaching

Communication Skills

Customer Relations

Customer Support/Service

Detail Oriented

Develop and Maintain Customers

Establish Priorities

Facilities Management

Federal Laws and Regulations

Finance

Financial Trend Analysis

Forecasting

High School Diploma

Interpersonal Skills

Manufacturing Management

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Operations

Payroll Administration

People Management

Performance Analysis

Performance Management

Performance Metrics

Performance Reviews

Presentation/Verbal Skills

Problem Solving Skills

Process Management

Revenue Management

Safety Compliance

Safety/Work Safety

Sales Management

Trend Analysis

Workforce Management

Writing Skills

FEED

OTHER

Our experts provide emergency recovery services for wind, fire, smoke and water damage, catastrophe response, contents restoration, environmental issues, mold remediation, healthcare and environmental services, flooding repair and construction services. This position focuses on cultivating strong professional relationships with referral sources and trade partners by analyzing the market, identifying target clients, reaching decision-makers, and using a consultative sales approach to convert prospects into clients.

Summary/objective The Commercial Relationship Manager is responsible for developing and maintaining long-lasting business relationships to drive sales growth in commercial markets. This role involves generating new business and maintaining existing relationships with commercial facility directors, property managers, general managers, C-suite decision-makers, and other industry leaders. Target industries include commercial real estate, hospitality, healthcare, education, municipal governments, and other large-scale commercial facilities.This position focuses on cultivating strong professional relationships with referral sources and trade partners by analyzing the market, identifying target clients, reaching decision-makers, and using a consultative sales approach to convert prospects into clients.Essential Duties and Responsibilities<ul><li>Develops and manages a portfolio of commercial accounts with a high propensity to engage our services during damage events or environmental disasters.</li><li>Builds and maintains relationships with key decision-makers, including facility executives, property managers, and commercial clients.</li><li>Oversees the entire sales cycle, from prospecting to closing and ensuring a seamless customer experience.</li><li>Conducts in-person sales meetings using a consultative approach to understand client needs and offer tailored solutions.</li><li>Schedules and manages appointments and client interactions effectively.</li><li>Maintains clear and professional communication with internal and external stakeholders.</li><li>Provides exceptional after-sales support to enhance customer satisfaction and loyalty.</li><li>Achieves or exceeds monthly sales targets and performance goals.</li><li>Prepares detailed sales activity and performance reports.</li><li>Identifies new business development opportunities and strategies.</li><li>Establishes and strengthens connections with potential clients, including insurance professionals, facility managers, real estate professionals, and other relevant contacts.</li><li>Collaborates with project managers and operational teams to ensure excellent service delivery.</li><li>Actively participates in industry trade organizations and networking events to promote company services.</li><li>Delivers presentations to small and large groups as needed.</li><li>Upholds company values and maintains a professional and positive attitude.</li></ul>Competencies<ul><li>Proficiency with computers, mobile platforms, and the MS Office suite (Word, Excel, PowerPoint) and Google Workspace.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Effective time management and organizational abilities.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Self-motivated and results-oriented.</li></ul>Job Requirements<ul><li>Bachelor's degree or equivalent experience.</li><li>Minimum of 2 years of B2B sales experience, preferably in a service-oriented industry.</li><li>At least 2 years of experience managing repair projects in the insurance and restoration industry.</li><li>IICRC Certifications in Water, Fire, and Mold Restoration.</li><li>Project Management certifications and/or training preferred.</li><li>Experience developing and managing commercial accounts, particularly in industries such as real estate, healthcare, education, and hospitality.</li><li>Strong marketing and customer service skills.</li><li>Professional appearance and demeanor.</li><li>Ability to work flexible hours, including occasional evenings and weekends.</li><li>Willingness to travel outside the immediate operating area as needed.</li><li>Must be able to pass a background check.</li></ul>Pay Structure Base pay plus commission, medical, dental, vision, Aflac, LTD, 401(k), company uniform, vehicle, cell and laptop to conduct business.ADRI is widely regarded as the expert firm to call – day or night – to halt and remediate environmental emergencies and to restore homes and other spaces to their pre-damage conditions. Our experts provide emergency recovery services for wind, fire, smoke and water damage, catastrophe response, contents restoration, environmental issues, mold remediation, healthcare and environmental services, flooding repair and construction services.Other dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Temporary Facilities Jobs in Wilkes Barre, PA

Resume Resources

Get noticed by top employers!

Temporary Facilities Jobs in Wilkes Barre, PA

Account Manager Staff Management | SMX

Commercial Relationship Manager Advanced Disaster Recovery

Resume Resources