Strongsville, OH30+ days ago
Skills Needed:* Attention to detail; effective time management* Communication skills, both written and spoken; includes the ability to communicate in a cross-cultural context with Our employees in other countries for whom English is their 2nd or 3rd language* Problem solving in a high-pressure environment* Ability to balance multiple urgent tasksRequired qualifications:* High School Diploma or Equivalent* Strong Acumen for IT Tools (Excel, PowerPoint, Word, Outlook etc.) Working knowledge of US export compliancePreferred qualifications:* At least two (2) years of experience within export compliance customer service, with knowledge of business-to-business customer service and international order processing* Oracle ERP knowledgeIf you are interested in this role, please apply via the apply now link provided. Maintain Excel spreadsheet with open orders and update Client affiliate spreadsheets* Maintain complete digital record for each international shipment* Use Oracle and Trade Automation Systems to maintain the flow of Exports by entering booking requests, generating documents, communicating shipping details and delays to affiliates, obtaining certificate of analysis* Confirm Harmonized Tariff Schedule Numbers and license requirements as needed* Use working knowledge of export documentation requirements to review said documents for completeness and accuracy in accordance with established procedures and guidelines and resolve any issues* Continuous Learning - stay up to date on procedures, tools, and system upgrades.