UNKNOWN

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Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Overview:
Why Aerotek?Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it…At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.  As a Field Operations Associate you will…<ul><li style="margin:0in 0in 0in 0.5in">Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.</li><li style="margin:0in 0in 0in 0.5in">Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.</li><li style="margin:0in 0in 0in 0.5in">Enter and manage background, drug testing and medical screening process for contractors.</li><li style="margin:0in 0in 0in 0.5in">Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).</li><li style="margin:0in 0in 0in 0.5in">Provide outstanding front office customer service (telephone and reception area)</li><li style="margin:0in 0in 0in 0.5in">Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.</li><li style="margin:0in 0in 0in 0.5in"> Provide world class customer service in every interaction to ensure a quality candidate experience.</li></ul> Let’s talk money and perks!Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000. Additional benefits include:                                            <ul><li style="margin-bottom:0in">Medical, dental and vision</li><li style="margin-bottom:0in">HSA & 401k account                              </li><li style="margin-bottom:0in">20 days of paid time off as well as paid holidays</li><li style="margin-bottom:0in">Parental/Family leave</li><li style="margin-bottom:0in">Employee discounts</li></ul> Do you have the following?<ul><li style="margin-bottom:0in">Bachelor’s Degree (preferred)</li><li style="margin-bottom:0in">Customer or sales focused experience</li><li style="margin-bottom:0in">Experience in a team-oriented environment</li></ul> Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.  
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aerotek

Temporary Entry Level Field Operations Associate (FOA)

Aviation Industry

Background Investigation

Construction

Customer Support/Service

Establish Priorities

Facilities and Maintenance

File Maintenance

Fortune 500 Customers

Logistics

Mail Processing

Maintain Compliance

Manufacturing

Medical Tests

Onboarding

Project/Program Management

Requirements Management

Sales

Sales Management

Team Player

[AW]-iCims

YEAR

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov. To support, install, configure, monitor, and maintain desktop hardware and software, provide 2nd-tier Service Desk support, and manage mobile devices.

<h2>Job Description</h2>Department:                     IMTO            Sub-Department:             Service Desk & Desktop SupportLocation:                         Main Courthouse- East WingAddress:                         1 Courthouse Sq, Carlisle, PA 17013Pay Grade:                      110     Salary:                             $52,708.50 - $65,812.50 (depending on experience)FLSA Status:                   Exempt Employment Status:       Full TimeReports to:                      Senior IT Manager- Service Desk & Desktop Support   Supervises:                     N/A   Job Summary:To support, install, configure, monitor, and maintain desktop hardware and software, provide 2nd-tier Service Desk support, and manage mobile devices. Essential Job Functions: <ul><li>Provide Tier 2 support for the Service Desk through phone and field operations.</li><li>Support and maintain desktop hardware and peripherals, including lifecycles, driver/firmware updates, and functional troubleshooting.</li><li>Maintain and support end user software through license management, application lifecycle, security updates, version/feature updates, and compatibility verification.</li><li>Manage and maintain mobile phones and data devices through procurement, asset management, billing, and troubleshooting.</li><li>Maintain and support the Service Desk management applications and systems.</li><li>Work with the Bureau of Elections in support of Election Day processes.</li><li>Participate in training, seminars, and meetings as required.</li><li>Perform other related duties and assignments as required.</li></ul> Minimum Requirements to Perform the Work: Education:<ul><li>Associate’s degree in Information Technology, Computer Science, or related field is required.</li><li>Certifications or 5-10 years of work experience in technical support or information technology will be considered.</li></ul> Work Experience:<ul><li>2-4 years of work experience in a technical support role.</li></ul><h2>Company Description</h2>Mission Statement:To provide impactful and essential county services in the most effective, courteous, and financially responsible manner possible. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!TECHNOLOGY SUPPORT/ISSUES WITH APPLYING: If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov. EMAIL CONFIRMATION: If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.   <h2>Benefits</h2>Medical Benefits:<ul><li>Capital Blue Cross Medical Insurance <ul><li>Health Savings Account</li><li>Wellness program with wellness incentives</li></ul></li><li>Capital Blue Cross Vision Insurance </li><li>United Concordia Dental Insurance</li></ul>Retirement Benefits:<ul><li>County Retirement Pension <ul><li>5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax</li><li>Fully vested after 5 years of credited service</li><li>Normal Retirement Options:<ul><li>Age 55 with 20 years of credited service</li><li>Age 60 with any amount of credited service</li></ul></li></ul></li><li>Voluntary 457b Deferred Compensation Plan</li><li>Military Time Buy Back Options</li></ul>Paid Time Off:<ul><li>Vacation<ul><li>10 days per year, accrued per pay period (Non-Exempt) </li><li>15 days per year, accrued per pay period (Exempt)</li><li>Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service</li></ul></li><li>Personal<ul><li>3 Personal days per year, pro-rated based on starting date</li></ul></li><li>Sick<ul><li>5 Sick days per year, pro-rated based on starting date</li></ul></li><li>12 Paid County Holidays<ul><li>No waiting period to receive paid holidays</li></ul></li></ul>Additional Benefits:<ul><li>Educational Assistance<ul><li>80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)</li></ul></li><li>Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met</li><li>Employee Assistance Program<ul><li>Resources for: Childcare, Eldercare, Legal, Financial, and Coaching</li></ul></li><li>Flexible Spending Account</li><li>Dependent Care Account</li><li>Short Term Disability</li><li>Long Term Disability</li><li>Life Insurance</li></ul>

Cumberland County

IT Support Analyst- IMTO

Analysis Skills

Applications Security

Asset Management

Billing

Cellular Telephone

Childcare

Coaching

Compensation and Benefits

Computer Firmware

Computer Maintenance

Computer Science

Dental Insurance

Desktop Administration

Desktop Hardware

Equipment Maintenance/Repair

Flexible Spending Accounts

Health Insurance

Help Desk

Identify Issues

Incentive Programs

Information Technology & Information Systems

Legal

Life Insurance

Management of Information Systems/Technology (MIS)

Military

Mobile Devices

Peripheral Hardware

Procurement Management

Software Development Lifecycle (SDLC)

Software License Management

Technical Support

Tuition Fees

Vision Plan

Keldair HR

OTHER

The Deskside Support Technician (COOP Specialist) is predicated on analytical and planning experience and using sound judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems. Responsibilities: Empower AI: As an End User Devices (EUD) Deskside Support Technician (OUSW Policy), you will act as a model of customer service excellence to all organizational staff members in supporting the DISA J6 user community.

Overview:
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit <a href="http://www.empower.ai/" rel="noopener nofollow noreferrer" target="_blank">www.Empower.ai</a>. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.  

Responsibilities:
Empower AI: As an End User Devices (EUD) Deskside Support Technician (OUSW Policy), you will act as a model of customer service excellence to all organizational staff members in supporting the DISA J6 user community. You will interact daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician (COOP Specialist) is predicated on analytical and planning experience and using sound judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems.  In assuming this position, you will be a critical contributor to meeting Empower AI’s mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.   Highlights of Responsibilities<ul><li>Provides dedicated Tier II deskside IT support to J6 personnel under the 6.14.1 Dedicated IT Support task.</li><li style="margin-bottom:0in">Design, analyze, and maintain complex enterprise infrastructure systems to enhance efficiency and reliability.</li><li style="margin-bottom:0in">Troubleshoot and analyze infrastructure components to diagnose and resolve reported issues effectively.</li><li style="margin-bottom:0in">Diagnoses and resolves hardware, software, and connectivity issues for supported end users.</li><li style="margin-bottom:0in">Responds to ServiceNow incidents and service requests within defined SLA timeframes.</li><li style="margin-bottom:0in">Performs device setup, configuration, and software installations for onboarding users.</li><li style="margin-bottom:0in">Documents all support activities in ServiceNow with accurate records of issues, actions, and resolutions.</li><li style="margin-bottom:0in">Coordinates with Tier III and infrastructure teams on escalated issues.</li><li style="margin-bottom:0in">Supports equipment exchanges, hardware replacements, and peripheral troubleshooting.</li><li style="margin-bottom:0in">Organize and conduct training sessions for staff on new software applications and hardware usage, fostering a knowledgeable workforce.</li><li style="margin-bottom:0in">Diagnose and resolve network-related problems to ensure seamless connectivity and performance.</li><li style="margin-bottom:0in">Maintain accurate records of computer inventory and surplus equipment, ensuring proper asset management.</li><li style="margin-bottom:0in">Ensure desktop computers integrate seamlessly with various systems, enhancing user experience and productivity.</li><li style="margin-bottom:0in">Safeguard passwords, data integrity, and file system security within the computing environment.</li><li style="margin-bottom:0in">Champion and implement system upgrades to extend the lifespan and performance of technology assets.</li><li style="margin-bottom:0in">Identify and remediate hardware and network connectivity issues swiftly and efficiently.</li><li style="margin-bottom:0in">Provide support for the technical upgrading and maintenance of comprehensive desktop systems.</li><li style="margin-bottom:0in">Assist in the testing and deployment of new applications and systems, ensuring smooth transitions.</li><li style="margin-bottom:0in">Uphold a high standard of customer service, treating all users with professionalism and efficiency.</li><li style="margin-bottom:0in">Exhibit exceptional verbal communication skills, effectively engaging with technical and non-technical colleagues across all organizational levels.</li><li style="margin-bottom:0in">Resolve issues through thorough problem analysis, implementing both temporary and permanent solutions as needed.</li><li style="margin-bottom:0in">Accurately record, update, and document requests in the IT service desk system, along with other duties as assigned by management.</li></ul>

Qualifications:
Required Education and Experience<ul><li style="margin-bottom:0in">Bachelor’s Degree in IT related field or equivalent </li><li style="margin-bottom:0in">Required Experience: 5 years or more of professional experience supporting PC hardware and software systems</li><li style="margin-bottom:0in">Certification: <ul><li style="margin-bottom:0in">ITIL v4 Foundations, CompTIA Security+, HDI Desktop Advanced Support Technician</li></ul></li><li style="margin-bottom:0in">Preferred:<ul><li style="margin-bottom:0in">CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator</li></ul></li></ul> Qualifications<ul><li style="margin-bottom:0in">Clearance Required: US Department of Defense (DOD) issued Top Secret Clearance w/SCI.</li><li style="margin-bottom:0in">Strong customer service orientation.  </li><li style="margin-bottom:0in">Proven analytical and problem-solving abilities.  </li><li style="margin-bottom:0in">Ability to effectively prioritize and execute tasks in a high-pressure environment.  </li><li style="margin-bottom:0in">Good written, oral, and interpersonal communication skills.  </li><li style="margin-bottom:0in">Ability to present ideas in business-friendly and user-friendly language.  </li><li style="margin-bottom:0in">Highly self-motivated and directed.  </li><li style="margin-bottom:0in">Familiarity with ServiceNow ticketing system.</li><li style="margin-bottom:0in">Team-oriented and skilled in working within a collaborative environment.  </li></ul> Physical RequirementsThis position requires the ability to perform the below essential functions: <ul><li style="margin-bottom:0in">Sitting for long periods.</li><li style="margin-bottom:0in">Standing for long periods.</li><li style="margin-bottom:0in">Ambulate throughout an office.</li><li style="margin-bottom:0in">Stoop, kneel, crouch, or crawl as required.</li><li style="margin-bottom:0in">Lift and carry weight up to 50 pounds repeatedly.</li></ul>

Empower AI Inc.

End User Devices (EUD) Deskside Support Technician (OUSW Policy)

Artificial Intelligence (AI)

Communication Skills

CompTIA A+

CompTIA Security+

Computer Security

Computer Systems

Customer Relations

Data Quality

Defense Information Systems Agency (DISA)

Desktop PC

Federal Government

File Systems

ITIL (IT Infrastructure Library)

Incident Response

Interpersonal Skills

Inventory Reports

Laptop PC

Lift/Move 50 Pounds

Maintenance Services

Microsoft Product Family

Network Administration/Management

Network Connectivity

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Record Keeping

Service Level Agreement (SLA)

ServiceNow

Software Installation

Support Documentation

Systems Administration/Management

Systems Maintenance

Technical Research

Testing

Training/Teaching

User Interface/Experience (UI/UX)

Writing Skills

FULL_TIME

Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.

Irium is a Spanish company based in Madrid and we have offices in Mexico and Colombia, we are a consulting firm dedicated to the area of Information Technologies. Some of our clients in Mexico are IECISA, INDRA, CAPGEMINI, IBM, VITRO, among others.Job Details:Carlisle Glass Plant 400 Park Drive Carlisle, PA 17015 Estados Unidos de AméricaSalary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set)Qualifications:<ul><li>Bachelor’s degree in Computer Information Systems or related field.</li><li>+, support, or customer service role</li><li>Knowledge of any ticketing system.</li><li>Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.).</li><li>Strong customer service skills.</li><li>Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.</li><li>Effective written and verbal communication skills.</li></ul>Responsabilities:<ul><li>Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets.</li><li>Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service.</li><li>Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system.</li><li>Initiate and schedule with vendor to replace or fix hardware issues.</li><li>Maintain and process changes of user accounts and computers within Active Directory and archiving of user data.</li><li>Set up and configure new Windows desktop/laptops or mobile devices for new hires.</li><li>Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.).</li><li>Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite.</li><li>Participate in meetings and projects or tasks by IT management.</li></ul>Job Type: Full-timePay: $55,000.00 - $62,000.00 per yearSchedule:<ul><li>8 hour shift</li></ul>Work Location: In personJob Type: Full-timePay: $55,000.00 - $60,000.00 per yearAbility to commute/relocate:<ul><li>Carlisle, PA 17015: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Work Location: In personPowered by JazzHR

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Temporary IT Jobs in Aqua, PA

Temporary Entry Level Field Operations Associate (FOA) Aerotek

IT Support Analyst- IMTO Cumberland County

End User Devices (EUD) Deskside Support Technician (OUSW Policy) Empower AI Inc.

Technical Support Engineer Irium - Mexico

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