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The Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.

What we offer<ul><li>Excellent health benefits plan, which includes medical, vision and dental options</li><li>401(k) with company match</li><li>Company profit sharing plan</li><li>Generous paid time-off and paid holidays</li><li>Paid parental leave</li><li>2 free on-site fitness rooms</li><li>Employee Assistance Program</li><li>Employee Resource Groups</li><li>Personal and professional development program</li></ul>Job SummaryThe Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology.The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology.You will<ul><li>Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology.</li><li>Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT).</li><li>Work with Information Technology team to establish Alpha/Beta test schedules, as well as identifying and working with participating franchises to provide software feedback to IT.</li><li>Function as a subject matter expert while attending project planning/update meetings.</li><li>Work in tandem with other technology and rollout stakeholders such as Product Managers, Information Systems, National Accounts, Field Operations, and Franchise Training to optimize the efforts of each team.</li><li>Ensure that all SERVPRO technology training resources properly equip each position within the franchise community with the knowledge they need to succeed.</li><li>Ensure that all training resources emphasize not just how to use the technology but also the why behind certain actions. (i.e., downstream impacts, client visibility, customer satisfaction, key performance metric impact, etc.).</li><li>Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.</li><li>Coordinate with all implementation stakeholders to address any challenges in a timely manner.</li><li>Assist Franchise Training team with the creation of technology resources.</li></ul>You have<ul><li>Two to three years of work experience in a technology role such as training, project management or business analyst.</li><li>Experience with Verisk suite of software, for example Xactimate, is preferred.</li><li>Experience with CoreLogic suite of software, including CoreLogic Mitigate, Estimate, and Dash is preferred.</li><li>Knowledgeable with Microsoft suite of software required.</li><li>Experience with project management methodology preferred.</li><li>Experience with process mapping methodology preferred.</li><li>Strong attention to detail to ensure accuracy and provide validation of results.</li><li>Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.</li><li>Ability to execute/manage multiple projects simultaneously while balancing competing and changing priorities.</li><li>Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.</li><li>Strong focus on delivering excellent customer service.</li></ul>Education<ul><li>Bachelor’s degree in business administration, technology, or related comparable field experience </li><li>Certifications in relevant previously mentioned software is preferred.</li></ul>About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Servpro Industries, LLC

Franchise Technology Specialist II

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Information Technology Software

Microsoft Product Family

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Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion.

Hiring for the following shiftMonday- Thursday 7am-5:30pmYour Impact at Lowe'sWithin our warehouse team, you play a key role in making sure our products are accurately received, organized, and shipped. As part of a team dedicated to delivering excellence in supply chain operations, your work directly affects our success in achieving our mission.How We Support YouAs an industry leader, we invest in the people and technology needed to grow and win as a team.Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.Your Day at Lowe'sAs a warehouse Team Member, you'll build a range of skills and play a crucial role in ensuring that our stores, customers, and communities receive the products they need. You will be expected to consistently perform your tasks efficiently and work with others as part of a team. In addition, all team members are expected to follow safety regulations and procedures.Team Members work in diverse departments, each contributing to our supply chain operations. These departments include Building, Shipping, and Receiving.Key ResponsibilitiesReceive, organize, and ship products accurately and efficiently.Prioritize safety by adhering to proper procedures and conventions.Perform tasks in various departments as assigned by the Operations Supervisor.Conduct safety inspections of equipment and adhere to safety regulations.Minimum QualificationsTeam members may work evening, overnight, and weekend shifts, with voluntary and scheduled overtime as needed (additional pay for overtime).Physical fitness to move continuously throughout the facility, lift up to 70 pounds, and operate power equipment.Adherence to safety protocols, wearing necessary personal protective equipment.Ability to work in varying conditions, from extreme temperatures to noisy environments.Strong safety orientation and ability to work independently or within a team.Preferred QualificationsHigh school diploma or GED equivalent.Previous experience in distribution center operations or warehouse settings.Proficiency in operating power equipment (e.g., forklift, reach truck).Detail-oriented with experience in a fast-paced environment.Basic math, reading comprehension, and computer skills.Spatial reasoning for effective product positioning.Shift ScheduleThis location has the greatest need for the below shifts:Hiring for the following shift:Monday- Thursday 7am-5:30pmWorking ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Lowe's

Warehouse Associate - Temporary Employee - Days

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We are looking for a qualified Technician to provide operational excellence of the Manufacturing IT System, install, maintain and repair hardware and software components, provide technical support to users, troubleshoot issues and ensure smooth system operations. Administration and Management - Knowledge of business and management principles for strategic planning, resource allocation, leadership, production methods, and coordination of people and resources.

Job Title: IT System Technician Department: TP)IT Team Shift: Nights 545pm-6am or Days 545am-6pm, 2-2-3 fixed schedule (Shift placement will be based on position availability) Direct Report: Technical Specialist Type: Full-time; Non-exempt <h1>About the position</h1>We are looking for a qualified Technician to provide operational excellence of the Manufacturing IT System, install, maintain and repair hardware and software components, provide technical support to users, troubleshoot issues and ensure smooth system operations. You will answer queries on underlying technical issues and work to solve them.An excellent IT Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding production needs. <h2>Responsibilities are:</h2><ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">Install, configure, and maintain computer hardware and software, including operating systems, applications, and network devices</li><li class="editor-listitem" dir="ltr" value="2">Diagnose, troubleshoot, and repair hardware and software issues, resolving technical problems promptly</li><li class="editor-listitem" dir="ltr" value="3">Conduct routine maintenance on computer systems and networks, including performing upgrades and updates to keep systems current</li><li class="editor-listitem" dir="ltr" value="4">Provide technical support to users, addressing queries and assisting with IT-related challenges</li><li class="editor-listitem" dir="ltr" value="5">Manage network connectivity, including LAN/WAN infrastructure and security</li><li class="editor-listitem" dir="ltr" value="6">Maintain accurate records of repairs, fixes, and system issues through daily reporting</li><li class="editor-listitem" dir="ltr" value="7">Verify the functionality of hardware and software components through regular daily checks</li><li class="editor-listitem" dir="ltr" value="8">Perform all tasks safely and in accordance with company standards and established SOPs</li><li class="editor-listitem" dir="ltr" value="9">Collaborate effectively with team members and colleagues across the organization</li><li class="editor-listitem" dir="ltr" value="10">Regular attendance is a crucial aspect of the role</li><li class="editor-listitem" dir="ltr" value="11">Continuously learn new technologies and undertake other functions as required</li><li class="editor-listitem" dir="ltr" value="12">Execute additional duties as assigned by management</li></ul><h2>Requirements are:</h2>Education:<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">(Required) High School Diploma or Equivalent</li><li class="editor-listitem" dir="ltr" value="2">(Preferred) Associate's or Bachelor's degree in Information Technology, Computer Science, or Related Field of Study.</li></ul>Experience:<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">(Required) Minimum of 1 year previous experience as a help desk technician, computer technician, or IT support staff</li><li class="editor-listitem" dir="ltr" value="2">(Preferred) Previous experience in the manufacturing industry</li></ul>Language:  <ul><li>(Required) good command of written and spoken English</li></ul>Skills and Knowledge:<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware/software/tools for troubleshooting and repair.</li><li class="editor-listitem" dir="ltr" value="2">Mathematics - Understanding of arithmetic, algebra, geometry, calculus, statistics, and their applications.</li><li class="editor-listitem" dir="ltr" value="3">Administration and Management - Knowledge of business and management principles for strategic planning, resource allocation, leadership, production methods, and coordination of people and resources.</li><li class="editor-listitem" dir="ltr" value="4">Telecommunications - Understanding of transmission, broadcasting, switching, control, operation of telecommunications systems, and tools for troubleshooting and repair.</li><li class="editor-listitem" dir="ltr" value="5">Reading Comprehension - Ability to understand written sentences and paragraphs in work-related documents.</li><li class="editor-listitem" dir="ltr" value="6">Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li class="editor-listitem" dir="ltr" value="7">Systems Analysis - Determining how systems should work and how changes in conditions, operations, and the environment affect outcomes.</li><li class="editor-listitem" dir="ltr" value="8">Monitoring - Assessing performance to make improvements or take corrective action.</li></ul>Physical Demands:<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">While performing the duties of this job, employee is frequently required to stand; walk; use hands to handle or feel; to reach with hands and arms; and to talk and hear</li><li class="editor-listitem" dir="ltr" value="2">Must be capable of climbing up and down a ladder/stairs several times per shift</li><li class="editor-listitem" dir="ltr" value="3">Must be capable of standing for long periods of time</li><li class="editor-listitem" dir="ltr" value="4">Mobility throughout the facility</li><li class="editor-listitem" dir="ltr" value="5">Employee is occasionally required to stand and stoop, kneel, walk, or crouch</li><li class="editor-listitem" dir="ltr" value="6">Employee must lift and/or move up to 50 pounds unassisted on occasion</li><li class="editor-listitem" dir="ltr" value="7">Specific vision abilities required by this job include close vision, and ability to adjust focus</li></ul>Benefits:<ul class="editor-list-ul"><li class="editor-listitem" dir="ltr" value="1">401(k), 401(k) matching</li><li class="editor-listitem" dir="ltr" value="2">Health insurance, dental insurance, vision insurance, life insurance</li><li class="editor-listitem" dir="ltr" value="3">Paid Time Off</li><li class="editor-listitem" dir="ltr" value="4">Paid Holidays</li></ul>Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

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Franchise Technology Specialist II Servpro Industries, LLC

Warehouse Associate - Temporary Employee - Days Lowe's

IT Technician (Production) Hankook Tire

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