TTECEscalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Digital Technology SolutionsHelpdesk Analyst - Detroit, MI Digital Technology SolutionsHelpdesk Analyst - Detroit, MIDetroit, MITemporaryContractorFull timePhone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.
VenteonBilling Specialist (Temporary) VenteonBilling Specialist (Temporary)Detroit, MI$25–$28 / hourAt Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today. Assist in managing Purchase Orders: Notification of upcoming PO expirations, monitoring the inbox for new and modified purchase orders, and uploading/updating PO information in the system.
Weldaloy Specialty ForgingsIT Support Specialist (Help Desk) Weldaloy Specialty ForgingsIT Support Specialist (Help Desk)Warren, MI$20–$22This position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.
CourserNewIT Support Services II-Help Desk CourserIT Support Services II-Help Desksouthfield, MIFull timeWe forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Wayne Regional Educational Service AgencySummer Grounds (Temporary Summer Position) Wayne Regional Educational Service AgencySummer Grounds (Temporary Summer Position)MIThis statement should include your understanding and Knowledge of diversity, equity and inclusion including your past experiences and how you will ensure this is at the center of your work in the role for which you are applying. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus.
Stafford GrayTeam Lead / Support Lead IT Managed Services Help Desk Stafford GrayTeam Lead / Support Lead IT Managed Services Help DeskDetroit, MI$100,000Acting as the primary escalation point and operational liaison, the Team Lead coordinates incident response, ticket management, and service improvements while maintaining accurate documentation and reporting within the ITSM platform. The role also supports staff development through training, coaching, and performance management, while driving continuous improvement through metrics, quality reviews, and root cause analysis.
Applied InnovationTier 1 IT Support Specialist - Southfield MI Applied InnovationTier 1 IT Support Specialist - Southfield MISouthfield, MIFull timeThis role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.
Jars CannabisIT Manager Jars CannabisIT ManagerTroy, MIImpact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on.
WalbridgeIT Systems Analyst II WalbridgeIT Systems Analyst IIDetroit, MichiganYou will manage and support our Microsoft 365 environment, including managing user accounts, monitoring system performance, ensuring data security, and providing end-user support. Microsoft 365 Management: Manage and support Microsoft 365 services, user accounts, permissions, licenses, groups, and distribution lists.
Magna International, IncIntern - IT Support Magna International, IncIntern - IT SupportSouthfield, MichiganThis role offers hands-on experience and exposure to real-world IT operations, making it ideal for students pursuing degrees in computer science, information systems, or related fields. Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.
Magna International, IncIT Supervisor - Brownstown Magna International, IncIT Supervisor - BrownstownBrownstown, MichiganThe Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
Galapagos Federal Systems LLC.Help Desk Support Service Specialist Intermediate Galapagos Federal Systems LLC.Help Desk Support Service Specialist IntermediateWarren, Michigan$24–$28.80 / hourThe Help Desk Support Service Specialist Intermediate will: Provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I help desk support. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Mercantile BankHelp Desk Technician Mercantile BankHelp Desk TechnicianTroy, MISuccessful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs.
JVISHelp Desk Technician JVISHelp Desk TechnicianShelby Township, MIAssists in the delivery, set up, retrieval and maintenance of the hardware used for internal and external scheduled events that require the use of laptops, LCD projectors, televisions, conference telephones, electronic recording devices, etc. · Answer, troubleshoot, resolve and/or escalate IS support tickets via phone, e-mail and/or web request following the guidelines and procedures outlined by the department policies and procedures.
St. Clair County Community CollegeAdjunct, Computer Information Systems St. Clair County Community CollegeAdjunct, Computer Information SystemsPort Huron, MIMaster's Degree (or higher) in Computer Applications, Computer Science, Business Informatics, Educational Technology, Engineering in Computer Science, Information, Information Management, Information Systems, Information System Management, IT, Library and Information Science, Science in Computer Science, Science in Computing Research, Science in Cyber Security, Mathematics and Computer Science, Technology (Computer Related), Business (Information Systems) or related degree. Bachelor's degree in Business Administration, Business & Technology, Computer Applications, Computer Information Systems, Computer Science, Computer Information Technology, Computer or Software Engineering, Network Security or Management, Information Systems, Technology or related degree.
Novi Public LibraryFacilities Assistant Novi Public LibraryFacilities AssistantNovi, MIRemoteMay be required to: sit, stand, bend, stoop, crouch, reach, kneel and/or walk for extended periods of time; carry books, boxes of books or objects weighing up to 50 pounds; push or pull wheeled carts with a total weight of up to 500 pounds; operate assigned equipment; pick up litter; spread ice melt; use the telephone, keyboard, computer mouse. Facilitate set-up/take-down/basic IT troubleshooting of meeting rooms and A/V equipment (i.e. laptops, projector, screen, microphones, etc.) for various in-house and public programs; maintain flexibility in work schedule to accommodate events held outside of normal Library hours.
Professional Search Group, Inc.Systems Administrator (Mandarin Speaking) Professional Search Group, Inc.Systems Administrator (Mandarin Speaking)Troy, MIThis role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.
Contact Government Services LLCInformation Systems Security Officer ISSO Contact Government Services LLCInformation Systems Security Officer ISSODetroit, MIInformation Systems Security Officer ISSOChicago IL Remote Hybrid Detroit MIInformation Technology Full Time Hybrid Hybridapply for this jobISSOEmployment Type Full-Time ExperiencedDepartment Information TechnologyCGS is seeking an Information Systems Security Officer ISSO with DIACAP andor RMF experience who has deep expertise in security assessment documentation to support Dept. Join our team and become part of government innovationExplore additional job opportunities with CGS on our Job Boardhttpscgsfederal.comjoin-our-teamFor more information about CGS please visit httpswww.cgsfederal.com or contactEmail emailprotectedCJ92213.33
Flex-N-GateInformation Technology Technician Flex-N-GateInformation Technology TechnicianWarren, MIFull timeRecord, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Abacus Service CorporationProject Manager Abacus Service CorporationProject ManagerDetroit, MIDrive process improvements aligned with ITIL best practices to enhance First Call Resolution (FCR), reduce ticket volume, and improve customer satisfaction. Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred; equivalent work experience accepted.