The Woodlands, TX30+ days ago
Associate s will also partner with Product and Operation leads to develop a deep understanding of hardware and application integration dependencies, providing input on the design and development of the Lynx inventory management cabinet and software needs to drive customer success. Document all new and break-fix request details including a thorough description, steps taken to troubleshoot, record type classification, and escalation of issues to Supervisor or Tier 2. Additional Responsibilities.