UNKNOWN

ADAPTED_NOW

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

HOUR

<p>GardaWorld Security Services is Now Hiring a Response Security Officer!</p><p><strong></strong></p><p><strong>Ready to suit up as a Response Security Guard?</strong></p><p>What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action.</p><p>As a Security Officer – Response, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and precision.</p><p/><p><strong>What’s in it for you:</strong></p><ul><li>Site Location: <strong>Chattanooga, TN</strong></li><li>Set schedule: <u><strong>TEMPORARY (2 WEEKS)</strong></u> - Full-time and Part-time available - All schedules available. </li><li>Competitive hourly wage of <strong>$17.50 / hour</strong> (DailyPay is available for GardaWorld employees!)</li><li>A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options</li><li>Career growth opportunities at GardaWorld</li><li>Uniform provided at no cost</li></ul><p><strong>Responsibilities for Response Security Guard:</strong></p><ul><li>Monitor the premises to ensure security</li><li>Conduct patrols to spot any suspicious activity</li><li>Control access points and verify identities</li><li>Respond quickly to incidents or potential threats</li><li>Provide excellent customer service while maintaining security</li><li>Write detailed reports on events and incidents</li><li>Collaborate with authorities during serious situations</li><li>Ensure the safety and protection of individuals and property</li></ul><p><strong>Qualifications for Response Security Guard:</strong></p><ul><li>Be authorized to work in the U.S.</li><li>Be able to provide documentation of High School Diploma or GED</li><li>Be able to ace (and pass) an extensive screening process</li><li>Ability to think quickly and adapt to changing situations</li><li>Responsive and strong problem solving skills</li><li>If you have Security, Military, Law Enforcement experience – even better!</li><li>You have a state license if required</li></ul><p/><p>In the United States, GardaWorld Security remains the only guarding security company to be <strong>Certified by Great Place to Work</strong>. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.</p><p>If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!</p><p>GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.</p><p>Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.<br/><br/><em><strong>Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.</strong></em></p><p><em>It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment</em>.<br/><br/><strong>License Number: 11963</strong></p>

<p>GardaWorld Cash will remain an industry leader in cash management by leveraging the most up-to-date techology available and our decades of experience in the industry to create solutions that give our clients exactly what they need to optimize their business and thrive. We offer modern cash processing for consumer businesses and financial institutions, with a range of products and services that can be used a la carte or bundled into end-to-end solutions that integrate cash and digital revenue streams to enable an optimized treasury operation for any business.</p>

Gardaworld

Security Officer - Temporary

NAS Gardaworldorganic

FEED

The Coordinator, Help Desk is expected to remain actively engaged in front-line support, fielding tickets, responding directly to users, and modeling best-practice troubleshooting techniques. Provides hands-on assistance with user login issues, account access, basic hardware and software troubleshooting, classroom technology basics, and other high-volume support needs.

YEAR

<p>We have an opening for a <strong>Help Desk Coordinator</strong> at our Chattanooga State campus!</p><p>Our Purpose - We support and empower everyone in our community to learn without limits.</p><p>Our Values: </p><p>We cultivate a welcome and supportive environment.</p><p>We care about the well-being of each other.</p><p>We instill trust through integrity and transparency.</p><p>We encourage fearless innovation and resilience.</p><p>We collaborate to build a better future.</p><p>Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.  Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.</p><div><div><p>POSITION SUMMARY </p></div><div><p>The Coordinator, Help Desk oversees daily Tier I technical support operations and leads a team of approximately ten Help Desk specialists. This role ensures prompt, high-quality technology support for students, faculty, and staff while maintaining a service-oriented culture. The Coordinator, Help Desk is expected to remain actively engaged in front-line support, fielding tickets, responding directly to users, and modeling best-practice troubleshooting techniques. The position includes operational leadership, workflow management, staff coaching, and continual improvement of support processes.  </p></div><div><p>POSITION OBJECTIVES </p></div><div><p>Holistic Student Support </p></div><div><ul><li><p>Ensures timely and accurate resolution of Tier I support requests across phone, email, chat, and in-person channels. </p></li></ul></div><div><ul><li><p>Provides hands-on assistance with user login issues, account access, basic hardware and software troubleshooting, classroom technology basics, and other high-volume support needs. </p></li></ul></div><div><ul><li><p>Maintains a positive and empathetic approach when addressing diverse student and faculty needs. </p></li></ul></div><div><ul><li><p>Monitors ticket queues daily, reassigns work as needed, and personally resolves tickets to maintain service standards. </p></li></ul></div><div><p>Teaching Excellence </p></div><div><ul><li><p>Supports faculty and staff by ensuring reliable access to instructional technology and standard computing resources. </p></li></ul></div><div><ul><li><p>Coordinates with media, networking, and systems teams to escalate issues beyond Tier I scope. </p></li></ul></div><div><ul><li><p>Helps maintain knowledge base articles and user documentation that promote effective use of college technology resources. </p></li></ul></div><div><ul><li><p>Provides coaching and training to Help Desk staff on communication, troubleshooting steps, and customer service excellence.  </p></li></ul></div><div><p>Program Innovation </p></div><div><ul><li><p>Identifies common problems and recurring service issues; proposes process improvements or technology solutions to reduce incident volume. </p></li></ul></div></div><div><div><ul><li><p>Collaborates with academic and administrative departments to understand upcoming needs and plan support strategies. </p></li></ul></div><div><ul><li><p>Participates in discussions related to technology planning, user experience enhancements, and service optimization. </p></li></ul></div><div><p>Fiscal Stewardship </p></div><div><ul><li><p>Ensures proper documentation of support activity, asset updates, and user interactions in the ticketing system. </p></li></ul></div><div><ul><li><p>Reviews metrics such as ticket volume, response times, and customer satisfaction to guide staffing and workflow adjustments. </p></li></ul></div><div><ul><li><p>Helps implement standard operating procedures for incident intake, triage, escalation, and closure. </p></li></ul></div><div><ul><li><p>Ensures Help Desk hardware, accessories, and peripheral equipment are properly maintained and inventoried. </p></li></ul></div><div><p>Organizational Culture </p></div><div><ul><li><p>Establish and maintain an atmosphere of respect, responsibility, and responsiveness throughout the span of care. </p></li></ul></div><div><ul><li><p>Organize staff development opportunities with explicit connection to the College's purpose, values, mission, and strategic themes. </p></li></ul></div><div><ul><li><p>Provide technological support for events across the entire organization. </p></li></ul></div><div><p> </p></div><div><p>KNOWLEDGE, SKILLS, AND ABILITIES </p></div><div><p> </p></div><div><p>Knowledge </p></div><div><ul><li><p>Knowledge of Help Desk operations, ticketing workflows, and customer service principles. </p></li></ul></div><div><ul><li><p>Knowledge of basic troubleshooting for Windows, macOS, productivity applications, learning management systems, and account access issues. </p></li></ul></div><div><ul><li><p>Knowledge of ITIL or similar service management best-practice frameworks preferred. </p></li></ul></div></div><div><div><p>Skills </p></div><div><ul><li><p>Skill in communicating clearly and effectively in both written and verbal formats. </p></li></ul></div><div><ul><li><p>Skill in leading teams, mentoring staff, and resolving conflict constructively. </p></li></ul></div><div><ul><li><p>Skill in organizing work and prioritizing responsibilities in a high-volume support environment. </p></li></ul></div><div><ul><li><p>Skill in using collaboration platforms such as Microsoft Teams.  </p></li></ul></div><div><p>Abilities </p></div><div><ul><li><p>Ability to remain calm and solutions-focused in high-pressure or time-sensitive situations. </p></li></ul></div><div><ul><li><p>Ability to analyze problems quickly and determine appropriate escalation paths. </p></li></ul></div><div><ul><li><p>Ability to manage multiple priorities and deadlines effectively. </p></li></ul></div><div><ul><li><p>Ability to build trust and maintain effective working relationships across campus. </p></li></ul></div><div><ul><li><p>Ability to maintain confidentiality and exercise sound judgment. </p></li></ul></div><div><ul><li><p>Ability to work flexible hours as needed during peak support periods or special events. </p></li></ul></div><div><p>Physical Requirements </p></div><div><ul><li><p>Ability to lift and carry up to 30 pounds. </p></li></ul></div><div><ul><li><p>Occasional standing, walking, or travel across multi-building campus locations. </p></li></ul></div><div><ul><li><p>Occasional non-standard work hours for urgent issues or campus events. </p></li></ul></div><div><p>Special Requirements </p></div><div><ul><li><p>Valid driver's license (if campus travel is required). </p></li></ul></div></div><div><div><ul><li><p>Background check as required by college policy. </p></li></ul></div><div><p>QUALIFICATIONS  </p></div><div><p>Education and Experience </p></div><div><ul><li><p>Associate’s degree required; bachelor’s degree in information technology, computer science, or a related field preferred. </p></li></ul></div><div><ul><li><p>Minimum of three years of experience in technical support or help desk operations required. </p></li></ul></div><div><ul><li><p>Minimum of one year of supervisory or team lead experience required. </p></li></ul></div><div><ul><li><p>Higher education experience preferred. </p></li></ul><p><strong>Salary Range: $48,572 - $60,715</strong></p></div></div>

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Security Officer - Temporary Gardaworld

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