NewService Desk Technician DatamanusaService Desk TechnicianBaltimore, MD, MDTemporaryContractorFull timeThis is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical support experience. *) Experience with Windows operating systems, Microsoft Office, and PC hardware troubleshooting. *) Strong knowledge of desktop/laptop configuration, software installation, and network connectivity. *) Excellent verbal and written communication skills. *) Strong customer service, problem-solving, and multitasking abilities. Preferred Qualifications: *) Experience supporting enterprise IT environments. *) Familiarity with ticketing systems and IT service management. *) Experience providing executive/VIP support. DatamanUSA is looking for a Service Desk Technician for our direct client based in MD.