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You’ll deliver hands-on, customer-first support, troubleshoot everything from desktop and application issues to phones and networking, and help improve our end-user experience as you grow your technical skills. As an IT Support Technician II at Univest, you’ll work in a hybrid role based in Souderton and be the go-to resource that keeps our teams connected, productive, and secure.

HOUR

Overview:
<img alt="0" height="152" src="https://univest.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=64658&hashed=762501152" width="291"/> As an IT Support Technician II at Univest, you’ll work in a hybrid role based in Souderton and be the go-to resource that keeps our teams connected, productive, and secure. You’ll deliver hands-on, customer-first support, troubleshoot everything from desktop and application issues to phones and networking, and help improve our end-user experience as you grow your technical skills.

Responsibilities:
React to help desk calls via phone, ticketing system, e-mail and in person.  Provide professional customer service across all Univest locations and diverse business units.  Troubleshoot basic and complex desktop, application, phone, and networking issues.  Accurately prioritize each incident and assign to the proper IT support group.  Work in conjunction with IT Tier 2 assistance to resolve issues.  Contribute positively to enhance and improve call handling and ticket resolution including creating end-user training materials and knowledge base articles.  Move and configure PC hardware and software.  Required to be on-site 3 days per week and to travel to other Univest locations as required.  Work flexible hours as needed. This includes working from home using a personal non-cellular internet link.  Required to be part of the on-call, off-hours, rotation team.  Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.  Perform other duties as assigned. 

Qualifications:
Bachelor's degree in IT-related field.  3 years IT-related work experience.  Experience assisting Networking, Windows 11 operating systems, and corporate computing hardware.  Strong diagnostics and troubleshooting skills.  Ability to work in a team-oriented, fast-paced, and demanding environment but also able to work with a low amount of supervision.  Must possess a customer-first mentality.  Have a passion for technology and a desire to grow technical skills.  Experience assisting MS Office suite and standard desktop applications.  Experience in the financial services industry is desired but not necessary.  Excellent written and communication skills.  Wage Range: The salary for this position is ranges from $25 - $30/hr                                                                                                                                        Benefits Overview:Univest offer's a comprehensive benefits package that includes:<ul><li>Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)</li><li>Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment</li><li>Paid Time Off (PTO): 15 days annually (prorated your first year)</li><li>Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)</li><li>Holiday Time Off: 11 paid holidays</li><li>We offer company paid life insurance: as well as other supplemental insurances</li><li>Tuition reimbursement </li><li>Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement</li><li>Discounts: on loan products</li><li>Professional development trainings</li></ul><a href="https://www.youtube.com/embed/h1P5KuxFvss" rel="noopener nofollow noreferrer" target="_blank">Click here for Benefit Information</a> #Univest#LI-Hybrid  An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

Univest Financial Corporation

IT Support Technician II

Administrative Skills

Communication Skills

Computer Hardware

Customer Support/Service

Desktop PC

Email Technology

Establish Priorities

Financial Services

Help Desk

Identify Issues

Information Technology & Information Systems

Knowledge Base

Loans

Microsoft Office

Microsoft Windows Operating System

Office Suites

PC Hardware

Problem Solving Skills

Regulatory Compliance

Software Configuration Management

Team Player

Technical Support

Technical Training

User Interface/Experience (UI/UX)

Work From Home

Writing Skills

[AW]-iCims

Were hiring an experienced IT Communications Lead for a large utility provider headquartered in Allentown, PA. This is a full-time, long-term temporary role with potential to extend or become permanent.

IT Communications Lead  $50$60/hr (Remote | Near Allentown, PA) Were hiring an experienced IT Communications Lead for a large utility provider headquartered in Allentown, PA. This is a full-time, long-term temporary role with potential to extend or become permanent. What Youll Do: <ul><li> Lead communications for major IT initiatives </li><li> Translate technical updates into clear, engaging messaging </li><li> Partner with IT leaders and stakeholders </li><li> Manage multi-channel communications (email, intranet, toolkits) </li></ul>   What You Need: <ul><li> 6+ years in corporate communications </li><li> Strong writing skills (AP style) </li><li> Experience with technical or IT-related content </li><li> Ability to manage multiple projects in a fast-paced environment </li></ul> Remote (must be within 2 hours of Allentown, PA) Great opportunity to make an impact with a well-established organization!

HTSS, Inc.

IT Communications Lead

Channel Management

Corporate Communications

Intranet

Multitasking

Project/Program Management

Technical Leadership

HaleyMarketing

OTHER

This position provides Help Desk and trouble call support; PC Desktop Support as needed (hardware/software); enters Help Desk tickets accurately and efficiently into tracking system; establishes network connectivity and PC hardware/software configuration; supports third-party software applications such as Excel, Word, and Access; keeps team's incident-tracking system accurate and up-to-date; addresses requests in priority order and tracks through to resolution; assists business experts in needs analysis and preparation of service requests; assists in developing and improving the Help Desk's efficiency and customer service rating; orders equipment and services for employee business usage (cell phones, PC's, printers, ISP's, etc. contacts vendors to request support for third-party devices as needed; maintains up-to-date knowledge on new software products (MS Operating Systems and Office Version, etc.); and integrates third-party devices such as scanners, printers and monitors.

General Definition:<ul><li>This position provides in-depth desktop support to the County of Lehigh. This position will be expected to troubleshoot, diagnose and resolve complex PC and network problems over the phone utilizing remote assistance utilities. In addition, this individual will be responsible for the following: providing training for other staff members in generating reports as needed, maintaining the Help Desk software and providing assistance to the reporting supervisor as needed.</li></ul>Typical Examples of Work:<ul><li>This position provides Help Desk and trouble call support; PC Desktop Support as needed (hardware/software); enters Help Desk tickets accurately and efficiently into tracking system; establishes network connectivity and PC hardware/software configuration; supports third-party software applications such as Excel, Word, and Access; keeps team's incident-tracking system accurate and up-to-date; addresses requests in priority order and tracks through to resolution; assists business experts in needs analysis and preparation of service requests; assists in developing and improving the Help Desk's efficiency and customer service rating; orders equipment and services for employee business usage (cell phones, PC's, printers, ISP's, etc.; contacts vendors to request support for third-party devices as needed; maintains up-to-date knowledge on new software products (MS Operating Systems and Office Version, etc.); and integrates third-party devices such as scanners, printers and monitors.</li><li>Performs related work as required.</li></ul>Required Knowledge, Skills & Abilities:<ul><li>Excellent customer service and oral communication skills.</li><li>Expert knowledge of Windows operating systems, Microsoft Office products ranging from Version 2013 thru O365.</li><li>Expert knowledge of the following: Network configuration requirements, printer and computer configuration requirements.</li><li>Analytical and problem-solving skills.</li><li>Ability to answer telephone and respond accurately and courteously to inquiries.</li><li>Ability to work independently and prioritize work, based upon business needs.</li></ul>Acceptable Training & Experience:<ul><li>Degree, trade school certification in a technical discipline with two to three (2-3) years' experience in Help Desk environment.or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.</li></ul>

COUNTY OF LEHIGH PENNSYLVANIA

Help Desk Technician (Part Time)

Analysis Skills

Cellular Telephone

Desktop Administration

Document Scanners

Equipment Maintenance/Repair

Hardware Configuration Management

Help Desk Software

Internet Service Providers

Maintenance Services

Microsoft Access Database

Microsoft Excel

Microsoft Product Family

Microsoft Word

Needs Assessment

Network Configuration Management

Network Connectivity

Operating Systems

Presentation/Verbal Skills

Printers

Reporting Skills

Systems Administration/Management

Telephone Skills

Training/Teaching

Talent Acquisition

This position is especially valuable for professionals with expertise in IT finance, technology cost management, or regulated industries like utilities, energy, or telecommunications. Our client is hiring a Technical Accountant/Analyst to support IT financial operations, cost accounting, and technology budgeting for enterprise projects.

YEAR

Technical Accountant/Analyst  IT Finance / Technology Accounting 
Allentown, PA (Hybrid) | Remote Option (CST/EST time zones) 
Full-Time | Mid-Level | IT Financial Management | Utilities / Energy Sector Job Summary 
Our client is hiring a Technical Accountant/Analyst to support IT financial operations, cost accounting, and technology budgeting for enterprise projects. This role ensures alignment with GAAP standards, SOX compliance, and capital vs. O&M cost allocations. If you have experience in financial planning and analysis (FP&A), IT portfolio management, or cost reporting for cloud services, this could be the perfect opportunity. This position is especially valuable for professionals with expertise in IT finance, technology cost management, or regulated industries like utilities, energy, or telecommunications. This is a long-term temporary position expected to last AT LEAST 6 months  or longer! Health insurance and PTO benefits are offered. Key Responsibilities <ul><li> Manage and track IT charge codes, project costs, and cloud infrastructure spend </li><li> Prepare and post journal entries, process accounting adjustments, and review technology vendor invoices </li><li> Partner with IT Finance, Financial Planning, and Property Accounting teams </li><li> Ensure compliance with Sarbanes-Oxley (SOX) and internal financial policies </li><li> Develop and monitor operating (O&M) and capital budgets </li><li> Produce monthly reporting packages, including budget-to-actuals, variance analysis, and forecasting </li><li> Build dashboards for technology finance KPIs and cost optimization </li><li> Work with the Value Realization Office (VRO) to measure project returns and ROI </li></ul>   Required Qualifications <ul><li> Bachelor's degree in Accounting, Finance, Information Systems, or Business Administration </li><li> 3+ years of experience in IT financial management, technology FP&A, or IT cost accounting </li><li> High level of accuracy and attention to detail </li><li> Proficient in tools like Excel, Power BI, or other financial reporting systems </li><li> Strong written and verbal communication skills </li></ul> Salary: Up to $78K/yr (BOE)  Preferred Qualifications <ul><li> MBA, PMP, or certifications in financial systems or project management </li><li> Experience with utility accounting, regulatory reporting, or enterprise IT governance </li></ul> Work Environment <ul><li> Hybrid (preferred): Work onsite in Allentown, PA TuesdayThursday </li><li> Remote (optional): Open to candidates located in Eastern or Central Time Zones </li></ul> Benefits <ul><li> Competitive pay and benefits (health insurance and PTO) </li><li> Opportunities for career advancement, certifications, and leadership development </li><li> Collaborative, inclusive team culture </li><li> Flexible work-from-home options and hybrid schedule </li></ul>   Apply Today! 
Bring your experience in IT budgeting, technology financial analysis, and cost control to a role where you can make an immediate impact. We look forward to connecting with you! Apply directly through www.htss-inc.com OR send resume to LHADLEY@HTSS-INC.COM.

Technical Accountant

Accounting

Accounting Standards and Regulations

Actuals

Billing

Budgeting

Business Administration

Capital Budgeting

Cloud Computing

Cost Accounting

Cost Allocation

Cost Control

Cost Reporting

Detail Oriented

Energy & Utilities

Finance

Financial Management

Financial Operations

Financial Planning

Financial Planning and Analysis (FP&A)

Financial Policies

Financial Reporting

Financial Systems

Forecasting

Generally Accepted Accounting Principles (GAAP)

IT Governance

Investment Management

Journal Entries

Leadership

Maintain Compliance

Management of Information Systems/Technology (MIS)

Power BI

Project Management Professional (PMP)

Regulatory Reports

Return on Investment (ROI)

Sarbanes-Oxley Act (SOX)

Technical Accounting

Technical Recruiting

Telecommunications

Variance Analysis

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Temporary IT Jobs in Palmer, PA

IT Support Technician II Univest Financial Corporation

IT Communications Lead HTSS, Inc.

Help Desk Technician (Part Time) COUNTY OF LEHIGH PENNSYLVANIA

Technical Accountant HTSS, Inc.

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