Terre Haute, IN2 days ago
Helpdesk: Serves as first point of contact for customers seeking technical assistance, manages helpdesk tickets in a timely manner, performs remote troubleshooting, determines best solution based on issue, walks customer through the problem-solving process, provides accurate information, records events and problems in tickets, passes on feedback, and suggests improvements. Our IT department plays a pivotal role in implementing and maintaining technology solutions that optimize patient care and operational efficiency, offering an exciting opportunity for individuals passionate about driving innovation in healthcare and making a meaningful impact on the well-being of patients and staff.