Paid Sick Days

Parking

Performance Bonus

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Tuition Reimbursement

Work From Home

Game Rooms

Life Insurance

Merchandise Discounts

On Site Cafeteria

TEMPORARY

FEED

UNKNOWN

Comfortable with computer systemsWhat You Can Expect • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • And yes. • Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed • Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks.

HOUR

Your potential has a place here with TTEC’s award-winning employment experience. As a Temporary Team Lead working remotely in United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll • Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects • Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks. • Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed • Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes • Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role • Associate degree, technical school, or equivalent work experience • Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action • Engage and support your team while focusing on the overall team performance in a dynamic environment • Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members • Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook. • Comfortable with computer systemsWhat You Can Expect • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit https ://www.ttecjobs.com/en/us-employee-benefits for more information. The anticipated range is $20.00 to $22.00 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.About TTEC Our TTEC is a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

Ttec

Temporary Team Lead

Administrative Skills

Artificial Intelligence (AI)

Background Investigation

Coaching

Communication Skills

Consulting

Customer Escalations

Customer Experience

Customer Relations

Diversity

Identify Issues

Leadership

Mentoring

Payroll Administration

Performance Metrics

Problem Solving Skills

Project Tracking

Resolve Customer Issues

Service Delivery

Team Building

Team Lead/Manager

Technical Support

Time Management

Training/Teaching

This includes the ability to understand multiple products and multiple levels of benefits within each productAbility to remain focused and productive each day though tasks may be repetitiveSelf-driven, ambitious, outgoing personality with high energyGroup Retiree additional requirements : proficient with Group Retiree resources and processesWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd yes. #experienceTTEC What You’ll DoAs the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat.

Your potential has a place here with TTEC’s award-winning employment experience. As Temporary Consumer Engagement Manager working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll DoAs the Consumer Engagement Manager, you will create & communicate incentive plans for the sales associates & leaders, manage the incentive budget, lead huddles to drive excitement & reiterate contests & important topics of focus, and engage with the employees heavily in chat. Communicating with the client directly the Consumer Engagement Manager must have High energy and creativity.You'll report to Senior Manager, Sales Service Delivery. You will drive revenue for the Client by engaging, coaching and incentivizing sales. During a Typical Day, You’llDevelop and implement strategies to engage sales agents in promoting health insurance products to potential customersBuild and maintain strong relationships with sales agents to ensure optimal communication and collaborationTrain sales agents on product knowledge, sales techniques, and compliance requirementsProvide ongoing support and guidance to sales agents to help them achieve sales targets and revenue goalsMonitor sales agent performance and provide feedback to drive continuous improvementAnalyze sales data and trends to identify opportunities for growth and developmentCollaborate with marketing and product development teams to create sales materials and promotional activities that resonate with sales agentsServe as a point of contact for sales agents to address any questions or concerns related to health insurance productsStay informed about industry trends, regulations, and competitive landscape to make strategic recommendations for improving sales performanceEnsure compliance with all regulatory requirements and company policies in all sales activities.What You Bring to the RoleA passion around providing the consumers and agents with an outstanding experience.Creativity and drive to create a culture that is motivating and engaging for the site agents as well as remote agents, if applicable.Proficiency with computer and Windows PC applications which include the ability to learn new complex computer system applicationsDemonstrate ability to communicate clearly and concisely verbally and in writingAbility to multitask. This includes the ability to understand multiple products and multiple levels of benefits within each productAbility to remain focused and productive each day though tasks may be repetitiveSelf-driven, ambitious, outgoing personality with high energyGroup Retiree additional requirements : proficient with Group Retiree resources and processesWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise youAsk us about our paid time off (PTO) and wellness and healthcare benefitsVisit https ://www.ttecjobs.com/en/us-employee-benefits for more information. Base wage starting at $45,000 - $47,000 and we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives

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Temporary Consumer Engagement Manager - Remote Ttec

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