Understanding of IP/Ethernet routing and switching Experienced with MPLS technologies Experienced with Routing Protocols Configuring and troubleshooting Ethernet circuits (VLANs) on a service provider network Advanced network trouble-shooting skills, including familiarity with Wireshark, RFC2544, y.1564 and use of other packet analysis tools Advanced knowledge of Core, Distribution, and Access layer designs and topologies Familiarity with best network security practices Knowledge and experience with process management and improvement techniques Ability to independently manage projects from order through implementation Ability to interface with a larger team on major projects Ability to work with a small team to see localized network upgrades from start to finish Strong organizational, coordination, written and verbal communication skills Ability to work independently as well as in a team environment Strong people skills and the willingness to be accountable for results Ability to set own priorities as well as manage time responsibly Must have excellent customer relationship skills Demonstrated knowledge and understanding of Passive Optical Network (PON) systems, including deployment, and basic troubleshooting. Available for on-call support 24/7/365 (excluding scheduled PTO) Consulting and engineering services to internal stakeholders, customers and network providers Performs the technical evaluation needed to address a given concern Prepares the technical documentation for systems and telecommunication solutions/requisitions Daily travel to customer job sites Planning and coordinating with customers Provide network engineering expertise to network providers Installation, testing and verification of network equipment Configuring and troubleshooting Ethernet circuits (VLANs) Configuring and troubleshooting Optical Networks (DWDM, SONET, etc.) Collaboration with the NOC on turn-ups and maintenances Performing maintenances Maintaining inventory and updating records with new location of inventory Updating records with up-to-date information on new installs and after maintenances of inventory and circuit information Working with the NOC on the resolution of trouble tickets they are assigned and provide relevant and timely updates.