As required for this position, please describe your 4 years of full-time professional work experience/education in working with computer software and applications; using software to track a large volume of data, such as documents, equipment, financial, or other; applying rules and procedures for the entry, quality assurance, analysis, resolution of issues, and reporting and manipulating data; and providing on-going customer service in person, on the phone, and/or via email to internal and external customers. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203.