Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: N/A Experience PREFERRED: One (1) year of previous customer service work experience Previous experience keyboarding Education/training REQUIRED: Must possess reading and writing skills and comprehend and communicate in English Education/training PREFERRED: High School Diploma or equivalent Independent action(s) required: Determine when a visitor may not be allowed due to restricted list and advise accordingly. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment.