The MIT begins the program training in the role of a Field Quality Associate (FQA) and, over the course of the program, progressively learns and takes on Site Manager responsibilities through shadowing and supporting the Site Manager at live TQS service locations, rotating across the network under the mentorship of an assigned Regional Manager. Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving.