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The Job: Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

The Job:
Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Transportation clients. If you’re new to the world of insurance or customer service, this position provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward. We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities.    From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.

What You'll Be Doing:
<ul><li>Work with Transportation customers and carriers to handle incoming service requests.</li><li>Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li>Account collaboration: including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.</li><li>Update customer information: keep accurate, up-to-date records on customers in our agency management system.</li><li>Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.</li><li>Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.</li><li>Plus (the fine print): you’ll follow organization policies and procedures, sales and service standards and established workflows. You’ll ensure quality control through proper file documentation and maintenance. You’ll maintain confidentiality and be an all-around awesome member of our team.</li></ul>

Who We're Looking For:
<ul><li>You’re a client service advocate. You’re passionate about delivering an exceptional level of customer service and support. </li><li>You’re ready to throw all stereotypes of “insurance” out the window and love your job.</li><li>You’re smart. You understand business and people.</li><li>You’re good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.</li><li>You’re a team player. You maintain positive relationships with your colleagues—and you enjoy it.</li><li>You’re that person everyone can depend on—to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.</li><li>You love to learn. You’re earnest about improving and pursuing professional development.</li><li>You can adapt—because our industry changes constantly and so do the needs of our clients. You’re good at staying on your toes.</li><li>You’re ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)</li><li>You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.</li></ul>We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. The Perks:  We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.  Who you are is who we are. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.  If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com         #MMANW

Marsh McLennan Agency-Northwest

Associate Client Manager - Business Insurance, Transportation Practice

Accounting

Cross-Selling

Customer Relations

Customer Support/Service

Customer/Client Research

Detail Oriented

Diversity

Documentation

File Maintenance

Follow Through

Insurance

Maintenance Services

Marketing

Mentoring

Negotiation Skills

Presentation/Verbal Skills

Proposal Writing

Quality Control

Risk Management

Sales

Sales Management

Team Player

Time Management

Up-Selling

[AW]-iCims

ADAPTED_NOW

Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.

JOB SUMMARYThis is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department.RESPONSIBILITIES<ul><li>Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.</li><li>Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.</li><li>Manages labor hours and consumable supplies within budget.</li><li>Prepares work schedules including extra work days and shifts as needed.</li><li>Oversees the proper selection utilization of company assets in support of the Delivery department.</li><li>Organizes required repairs with proper departments as necessary.</li><li>Reviews delivery functions and productivity reporting.</li><li>Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.</li><li>Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.</li><li>Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.</li><li>Visits customer locations and meets with customers to address issues and assess delivery difficulty.</li><li>Preserves associate relations through regular department or pre-shift meetings.</li><li>Maintains on-going interaction.</li><li>Keeps open communication channels with associates by answering questions and explaining policies and procedures.</li><li>Monitors associate morale.</li><li>Submits and respond to ideas to improve associate engagement and enablement.</li><li>Interprets trains and consistently enforces company policies and procedures.</li><li>Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.</li><li>Makes recommendations for disciplinary action and/or behavior modification where required.</li><li>Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.</li><li>Performs the duties of associates supervised and other related duties as needed (and as qualified).</li></ul>QUALIFICATIONSEducation<ul><li>High school diploma or general education degree (GED); or equivalent combination of education and related experience.</li><li>2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.</li></ul>Experience<ul><li>1-3 years related experience and/or training.</li></ul>Certificates, Licenses, and Registrations<ul><li>Complete a Sysco approved defensive driving program.</li><li>HazMat certification preferred.</li><li>Valid Class A Commercial Driver License meeting Company standards preferred. </li></ul>Professional Skills<ul><li>Successfully engage and lead individual and team discussions and meetings.</li><li>Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively.</li><li>Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Working knowledge of Federal Motor Carrier Safety Regulations.</li><li>Apply all relevant policies in a consistent, timely and objective manner.</li><li>Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.</li><li>Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.</li><li>Demonstrates skill in making independent decisions in support of company policies and procedures on time.</li><li>Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li><li>Can write reports, business correspondence, and procedure manuals.</li><li>Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li>Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.</li><li>Must have excellent computer skills.</li><li>Ability to read, comprehends, write and speak English.</li><li>Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals.</li></ul>Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.<ul><li>Regularly required to talk or hear.</li><li>Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.</li><li>Occasionally required to stoop, kneel, crouch, or crawl.</li><li>Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</li></ul>Working ConditionsThe work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.<ul><li>Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.</li><li>The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.</li><li>May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.).</li><li>Periodically exposed to high, precarious places.</li><li>Sometimes exposed to fumes or airborne particles.</li><li>The noise level in the work environment is usually moderate.</li></ul>NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Sysco

Transportation Supervisor - Great Falls, MT

Analysis Skills

Budget Management

Business Writing

CDL Driver's License

Class A License

Communication Skills

Computer Skills

Concrete

Corporate Policies

Cost Control

Depth Perception

Disciplinary Action

English Language

Federal Government

Federal Laws and Regulations

Food Safety

Government Regulations

Hazardous Materials/Substances

Lift/Move 100 Pounds

Maintain Compliance

OSHA

Order Delivery

People Management

Performance Reviews

Physical Demands

Problem Solving Skills

Procedure Development

Record Keeping

Regulations

Regulatory Compliance

Reporting Skills

Resolve Customer Issues

Root Cause Analysis

Safety/Work Safety

Spreadsheets

Standard Operating Procedures (SOP)

State Laws and Regulations

Supply Chain Management

Team Lead/Manager

Transportation Routing

Willing to Travel

Word Processing

tmpfirstamerican

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

<h1>Transportation Support Coordinator (Remote) — $865–$1,195 per week</h1><h3>Position Summary</h3>The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.<h2> Remote Work Setup</h2> 100% Work-From-Home 
 Flexible hours 
 Ideal for people who want to move into dispatching later<h2> Weekly Salary Breakdown</h2><ul><li>$865/week at entry experience</li><li>$1,195/week for experienced support staff 
 Equivalent annual range: $45,000–$62,000/year</li></ul><h2> What You Do</h2><h3>Driver & Dispatch Assistance</h3><ul><li>Provide drivers with updated instructions, addresses, and appointment times</li><li>Track ETAs, delays, breakdowns, and HOS considerations</li><li>Help drivers resolve road issues quickly and professionally</li></ul><h3>Load Coordination</h3><ul><li>Confirm pickup and delivery appointments</li><li>Track loads and provide real-time updates to brokers/shippers</li><li>Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)</li></ul><h3>Time Management</h3><ul><li>Estimate realistic load/unload times</li><li>Prevent overscheduling and tight back-to-back appointment windows</li></ul><h3>Documentation</h3><ul><li>Upload all paperwork into the TMS</li><li>Track detention, layover, and TONU opportunities</li><li>Keep clean, accurate load notes</li></ul><h3>Customer & Broker Communication</h3><ul><li>Send check calls and status updates</li><li>Notify brokers of changes or delays</li><li>Maintain positive, professional relationships with shippers/brokers</li></ul><h2> Skills Needed</h2><ul><li>Clear communication</li><li>Attention to detail</li><li>Ability to multitask under pressure</li><li>Strong organizational skills</li><li>Basic familiarity with load boards / TMS (training available)</li></ul><h2> Why This Role Is Perfect for Future Dispatchers</h2>This job teaches the exact skills used by: 
 Freight Dispatchers 
 Load Planners 
 Broker Agents 
 Fleet ManagersYou learn how to:<ul><li>Communicate with drivers</li><li>Manage freight</li><li>Work with brokers</li><li>Solve real logistics problems</li></ul>All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

American Logistics Authority

Transportation Support Coordinator (Remote) — $865–$1,195 per week

Brokerage

Cargo/Freight

Fleet Management

Housekeeping/Cleaning

Loading/Unloading

Multitasking

Organizational Skills

Work From Home

BreezyHR

Transportation Jobs in Great Falls, MT

Transportation Jobs in Great Falls, MT

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Transportation Jobs in Great Falls, MT

Associate Client Manager - Business Insurance, Transportation Practice Marsh McLennan Agency-Northwest

Transportation Supervisor - Great Falls, MT Sysco

Transportation Support Coordinator (Remote) — $865–$1,195 per week American Logistics Authority

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