UNKNOWN

FEED

OTHER

The Driver Operations Manager will work closely with dispatchers, customers, drivers, and leadership to keep freight moving on time and ensure daily operations are organized and efficient. Our commitment to sustainability is at the core of our operations, mirroring the environmental impact of planting over 12,000 trees, reducing greenhouse gas emissions by 169 metric tons, and effectively taking 100 cars off the road.

<div><strong>Position: Driver Operations Manager</strong></div><div><strong>Company Name: MDB Transportation</strong></div><div><strong>FLSA Status for Employee: Exempt</strong></div><div><strong>Position Type: Full-Time</strong></div><div><strong>Location: Compton, CA (On-Site)</strong></div><div><strong>Salary Range: $75K – 90K (Annually)</strong></div><div><br/></div><div>MDB Transportation is a fully asset-based carrier offering unmatched reliability in a dynamic regulatory landscape. Our commitment to sustainability is at the core of our operations, mirroring the environmental impact of planting over 12,000 trees, reducing greenhouse gas emissions by 169 metric tons, and effectively taking 100 cars off the road. Our operational scale includes handling 23,400 shuttled containers and covering 452,304 miles annually, all while maintaining the highest satisfaction among our clientele. These figures aren't just numbers; they represent our dedication to being a sustainable and efficient freight transportation company.<br/><br/></div><div>MDB's strategy focuses on innovation and adaptability in logistics services. Since 2002, we have evolved beyond a mere transportation company in Los Angeles to a proactive partner in supply chain management. Our team of logistics professionals excels in adapting to market changes, ensuring we deliver tailored solutions that exceed customer expectations. This approach guarantees not just efficient delivery but also unparalleled value and reliability in our transportation services.<br/><br/></div><div><strong>Position Summary :</strong></div><div>MDB Transportation is seeking a Driver Operations Manager to oversee driver communication, driver performance, and daily operational execution for our local and drayage operations. This person will serve as the main point of contact for drivers while also supporting dispatch, freight coordination, customer communication, and track and trace. The primary focus of this role is making sure drivers are informed, productive, accountable, and properly supported throughout the day. The Driver Operations Manager will work closely with dispatchers, customers, drivers, and leadership to keep freight moving on time and ensure daily operations are organized and efficient.<br/><br/><strong>Requirements and Responsibilities:<br/>Driver Management:</strong></div><ul><li>Serve as the primary point of contact for MDB Transportation drivers.</li><li>Communicate daily with drivers regarding schedules, assignments, delays, issues, and expectations.</li><li>Monitor driver attendance, availability, performance, communication, and service reliability.</li><li>Help manage driver accountability, productivity, and overall service quality.</li><li>Follow up with drivers on missed updates, late arrivals, incomplete paperwork, and operational issues.</li><li>Escalate repeated driver issues, safety concerns, attendance problems, or service failures to leadership.</li><li>Help create a professional and accountable driver culture.</li><li>Support driver retention by addressing concerns quickly and professionally.</li></ul><div><strong>Dispatch and Operations Support:</strong></div><ul><li>Assist with dispatching drivers on local, drayage, and regional freight.</li><li>Support day and night shift dispatch coverage as needed.</li><li>Help assign loads based on driver availability, equipment availability, hours of service, appointment times, and customer requirements.</li><li>Coordinate pickups, deliveries, port appointments, yard moves, empty returns, and customer-specific instructions.</li><li>Help resolve operational issues, including delays, breakdowns, appointment conflicts, equipment issues, and coverage gaps.</li><li>Work with dispatchers to ensure drivers receive clear and consistent instructions.</li></ul><div><strong>Customer Communication:</strong></div><ul><li>Communicate with customers regarding load status, delays, appointment updates, and service issues when needed.</li><li>Provide accurate and timely updates on active freight.</li><li>Help manage customer expectations when operational issues arise.</li><li>Support leadership and dispatch with customer follow-up, issue resolution, and service performance.</li></ul><div><strong>Track and Trace:</strong></div><ul><li>Monitor active loads from pickup through delivery.</li><li>Confirm driver status updates, including arrival, loading, unloading, delivery, empty return, and completion.</li><li>Keep systems updated with accurate load and driver status information.</li><li>Identify potential service issues early and communicate them internally.</li><li>Help ensure customers receive timely and accurate updates.</li></ul><div><strong>Freight Coordination:</strong></div><ul><li>Assist with booking and managing freight as needed.</li><li>Help review available driver capacity and match freight to available trucks.</li><li>Support daily load planning and schedule execution.</li><li>Work with leadership to improve driver utilization, truck productivity, revenue per driver, and daily operational performance.</li></ul><div><strong>Paperwork and Compliance Support:</strong></div><ul><li>Follow up with drivers on PODs, BOLs, gate receipts, photos, and other required paperwork.</li><li>Help ensure paperwork is submitted accurately and on time.</li><li>Support internal processes related to driver documentation, load completion, and customer requirements.</li><li>Escalate missing or incomplete paperwork when necessary.</li></ul><div><strong>Team Coordination:</strong></div><ul><li>Work closely with day and night shift dispatchers.</li><li>Help keep communication organized between drivers, dispatchers, customers, and leadership.</li><li>Support dispatcher training, process consistency, and issue escalation.</li><li>Help reduce missed communication, duplicate instructions, and operational confusion.</li></ul><div><br/><strong>Competencies/Qualifications: </strong></div><ul><li>5 + years of experience in trucking, dispatch, driver management, drayage, local delivery, or transportation operations required.</li><li>Experience working directly with drivers required.</li><li>Drayage, port, local, or regional trucking experience preferred.</li><li>Strong understanding of driver communication, load execution, customer updates, and daily trucking operations.</li><li>Ability to manage multiple drivers, loads, appointments, and issues at the same time.</li><li>Strong communication skills with drivers, customers, dispatchers, and leadership.</li><li>Ability to manage driver issues professionally and directly.</li><li>Strong problem-solving skills in a fast-paced environment.</li><li>Experience with TMS systems, GPS tracking, ELD platforms, Samsara, Alvys, or similar systems preferred.</li><li>Bilingual English/Spanish preferred, but not required.</li></ul><div><br/><strong>Pay:</strong></div><ul><li>The pay depends on experience ($75K - $90K/annually) and will be discussed during an in-person interview.</li></ul><div><br/><strong>Benefits:</strong></div><ul><li>Employer Paid Medical.</li><li>Employer Paid Dental.</li><li>Employer Paid Vision.</li><li>Life Insurance.</li><li>401(K).</li><li>Employee Assistance Programs.</li><li>Vacation pay.</li><li>Sick pay.</li><li>Weekly pay.</li><li>Excellent opportunity for career advancement.</li><li>Employee events.</li></ul><br/><br/><strong>About MDB Transportation:</strong><p>MDB Transportation was established in 2002, a small carrier with only ten trucks. Today we operate over 30 trucks between local and over the road operations. We have expanded at a steady pace with a quality fleet of equipment and company drivers. </p>

MDB Transportation

Driver Operations Manager

Calendar Management

Cargo/Freight

Communication Skills

Customer Satisfaction

Customer Support/Service

Documentation

Employee Assistance Plan

English Language

Environmental Impact

GPS (Global Positioning System)

Identify Issues

Leadership

Load Planning

Loading/Unloading

Logistics

Metrics

Multilingual

Operational Support

Operations

Operations Management

Organizational Skills

Problem Solving Skills

Regulations

Spanish Language

Supply Chain Management

Sustainability

Systems Maintenance

Team Lead/Manager

Time Management

Truck Driver

Trucking

Truckload Freight

Vehicle Fleets

Betterteam

As the representative of the AIT Middle Mile Network team, the HUB Operations Coordinator will provide the station management with communication, training, and guidance as it pertains to the HUB operation associated with the AIT Middle Mile Network by which giving the HUB Operations Coordinator the authority to document and communicate service failures, provide critiques, and provide additional trainings to the station personnel. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.

YEAR

Introduction:
Join us at AIT, where we believe every day presents an opportunity to make a global impact!<br/><br/>We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. <br/><br/>Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  Hear directly from our teammates at <a href="https://https://www.aitworldwide.com/why-work-at-ait" rel="nofollow">AIT Worldwide Logistics</a> and make us the next stop on your career journey.

Overview:
The HUB Operations Coordinator is responsible for performing load planning activities and coordinating load assignments. The role is responsible for monitoring inbound and outbound freight at a HUB location, and providing guidance to station personnel regarding routings, carrier assignment and other load planning activities. This role serves as a liaison between the freight-forwarding station and the AIT Middle Mile Network HUB operation. As the representative of the AIT Middle Mile Network team, the HUB Operations Coordinator will provide the station management with communication, training, and guidance as it pertains to the HUB operation associated with the AIT Middle Mile Network by which giving the HUB Operations Coordinator the authority to document and communicate service failures, provide critiques, and provide additional trainings to the station personnel. This is considered an on-site customer facing position, and as such, the HUB Operations Coordinator must act in accordance with AIT Worldwide Logistics core values. The HUB Operations Coordinator must provide direction as to routing of the freight with the AIT Middle Mile Network's partner carriers and linehaul carriers. In conjunction with the station management, the HUB Operations Coordinator will regularly make determinations when additional loads need to be booked based upon the service dates and will coordinate with the AIT Middle Mile Network Linehaul Operations to ensure coverage of these loads.

Responsibilities:
<ul><li>Responsible for communicating daily with station managers within the assigned geographic region to encourage and enhance usage of the AIT Middle Mile Network.</li><li>Identify opportunities that are being routed outside of the AIT Middle Mile Network and communicate with the owning stations to ensure the freight is injected into the AIT Middle Mile Network, if applicable.</li><li>Providing guidance regarding load quality and expectations of operating within the Middle Mile Network HUB operation through daily interaction with assigned location’s dock personnel including supervisors and management</li><li>Responsible for making routing suggestions through understanding the requirements/ expectations of handling shipments of consequence – must understand service level requirements</li><li>Process timely and accurate updates to the AS400 with departure times and additional information as needed upon departure and arrival at assigned HUB locations</li><li>Coordinate daily taskings according to priorities – adjusting as necessary as more data /information is received and protecting service.</li><li>Provide loadouts to HUB Operations Supervisor or station personnel (depending on location assigned) for linehauls scheduled. This includes ensuring proper paperwork is attached to include AIT Middle Mile Pre-Trip Inspection Forms, and AIT Middle Mile Activity Cover Sheet. This is the beginning of the AIT Middle Mile loading and unloading activities within the HUB location.</li><li>Collects information regarding activity prior to shift, during shift and presents this information to the HUB Operations Supervisor or Domestic Transportation Manager (depending on location assigned).</li><li>Proactively communicating with customers (internal and external) regarding shipment status to provide best in class customer service</li><li>Conduct investigations regarding misrouted freight, OS&D and other discrepancies and necessary.</li><li>Move materials throughout the warehouse using a forklift. Perform warehouse checks daily.</li><li>Process inbound and outbound documents, ensuring accuracy and reporting discrepancies as required.</li><li>Processing data and information to inform KPI status of HUB Operations in a manner acceptable to be presented to customers (internal and external), Regional Director level and below within the AIT Worldwide Logistics organization.</li><li>Communicate with AIT Middle Mile Network Corporate Operations Team regarding additional adhoc loads and routing requirements as communicated by the HUB Operations Supervisor and/or Domestic Transportation Manager.</li><li>Under minimal supervision, able to conduct the activities outlined as primary responsibilities with little to no guidance or supervision</li><li>Regarded as capable of training, providing guidance and leading others and must be able to explain and articulate processes and procedures with or without documented procedures in hand and able to provide guidance and direction when needed.</li><li>Occasional communication with station managers outside the assigned geographic region to encourage and enhance usage of the AIT Middle Mile Network.</li><li>Develop relationships with LTL carrier partners within assigned region that allow for ease of conducting business and problem resolution.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li><li>The wage range for this position is $30.30-$42.80 and may vary based on geography as well as relative knowledge, skills, abilities, and experience</li></ul>

Qualifications:
<p><strong>Education</strong><br/>• High School Diploma (Required) and<br/>• Bachelor's Degree (Preferred) <br/><br/><strong>Experience</strong><br/>• 3+ years Transportation or Logistics Background (Required) and<br/>• 1+ years LTL or HUB Operations Experience (Preferred) and<br/>• 1+ years Freight Coordination, Customer Service and Other like business experience (Preferred) and<br/>• 1+ years Dangerous Goods Handling (Preferred) <br/><br/><strong>Knowledge, Skills, and Abilities</strong><br/>• Perform all aspects of HUB operations including customer service, dispatch and freight routing. High<br/>• Arrives at a conclusion based on previous experiences and good judgment. High<br/>• Analytical Thinking - being able to translate data into usable and executable actions, at times this may be immediate and then report to management, and as part of a contributor to a larger team. Medium<br/>• Works on complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Constructs and may pursue alternative paths towards a solution. Exercises judgment in selecting method, techniques and evaluation criteria for obtaining results consistent with broadly defined policies and practices. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but typically 1 to 3 months to resolve. Medium<br/>• Company Knowledge - become the subject matter expert on the Middle Mile Network, understanding and explaining the benefits to the company of usage and service capabilities. High<br/><br/><strong>Licenses and Certifications</strong><br/>• Forklift Certification - Upon Hire (Required) and<br/>• - Dangerous Goods within 90 Days (Preferred) <br/></p>

What AIT Can Offer You:
<p style="margin:0px">In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.</p>

About AIT Worldwide:
<p style="margin:0px">AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.</p><p style="margin:0px"> </p><p style="margin:0px"><em>AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.</em></p>

AIT Worldwide Logistics, Inc.

HUB Operations Coordinator

Aerospace and Defense

Analysis Skills

Biology

Customer Relations

Data Analysis

Data Processing

Establish Priorities

Forklift

Freight Forwarding

Government

High School Diploma

IBM AS-400 Server

Less Than Truckload (LTL)

Material Moving

Network Routing

Operating Systems

People Management

Performance Metrics

Policy Development

Purchasing/Procurement

Retail

Sales

Staff Training

Supply Chain

Team Player

Training/Teaching

Transportation and Logistics

Warehousing

[AW]-iCims

Seeking an experienced Terminal Operations Manager in Long Beach to lead daily port and drayage operations, ensuring safety, compliance, and customer satisfaction. The role requires strong knowledge of port processes, transportation regulations, and experience with TMS/WMS systems.

<p>Seeking an experienced Terminal Operations Manager in Long Beach to lead daily port and drayage operations, ensuring safety, compliance, and customer satisfaction.<br/><br/>Responsibilities include overseeing terminal activities, optimizing container movement, controlling costs, and maintaining operational efficiency.<br/><br/>Leadership duties involve managing and developing staff, fostering a collaborative culture, and ensuring safety protocols are followed.<br/><br/>The role requires strong knowledge of port processes, transportation regulations, and experience with TMS/WMS systems. Key tasks include tracking KPIs, analyzing data, and supporting growth initiatives.<br/><br/>Qualifications include proven port or intermodal operations management, leadership skills, and excellent communication. Preferred candidates hold a relevant degree and P&L experience.<br/><br/>Salary ranges from $120,000 to $145,000 with benefits such as health insurance, 401(k), paid time off, and career growth opportunities.</p>

Cargomatic

Terminal Operations Manager (Drayage / Port Logistics)

Cost Control

Maintain Compliance

Profit & Loss

Safety Compliance

Transportation Regulations

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Driver Operations Manager MDB Transportation

HUB Operations Coordinator AIT Worldwide Logistics, Inc.

Terminal Operations Manager (Drayage / Port Logistics) Cargomatic

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